{"schemaVersion":"jobsearcher.job.v1","id":"a2db9f4dc2122bf570cfc95b","url":"https://jobsearcher.com/jobs/a2db9f4dc2122bf570cfc95b","canonicalUrl":"https://jobsearcher.com/jobs/a2db9f4dc2122bf570cfc95b","title":"Technical Support Level 2","description":"Level 2 Technical Support @ San Antonio, TX\r\nDuration: 9+ Months\r\nGeneral Description\r\nHardware refresh tech -iphone/ios\r\nClient-side support: PC HW/SW installation and troubleshooting, Printers, Bar code scanners, Video conference, mobile computing and communication devices.\r\nHW disposal and inventory management.\r\nSupport projects and tasks as assigned.\r\nManage and prioritize Incident and Request tickets.\r\nSupport workload typically 80% end-user HW/SW, 20% infrastructure.\r\nRequirements/Must Have :\r\nExcellent troubleshooting, problem solving & root cause analysis skills.\r\nExceptional customer service.\r\nMigration exp with Win 7 and other windows servers\r\nPC roll out, Applications installation\r\nDeployment and troubleshooting iphone/ios\r\nSCCM, Remedy\r\nAir watch(would be strong plus)\r\nIn-depth knowledge and experience supporting desktop environments running Microsoft Windows XP/7, MS Office suite and Outlook.\r\nWorking knowledge/experience with MFD printing devices; laser, impact and bar code printers, bar code scanners, Smartphones, PDA's and tablets.\r\nWorking knowledge/experience of PC imaging tools (SCCM), diagnosis and remote control tools.\r\nWorking knowledge of network protocols.\r\nAdditional Information\r\nJob Location\r\nJ-18808-Ljbffr","company":"Computech","rawCompany":"computech","city":"San Antonio","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-16T01:47:58.375Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Level 2","description":"Level 2 Technical Support @ San Antonio, TX\r\nDuration: 9+ Months\r\nGeneral Description\r\nHardware refresh tech -iphone/ios\r\nClient-side support: PC HW/SW installation and troubleshooting, Printers, Bar code scanners, Video conference, mobile computing and communication devices.\r\nHW disposal and inventory management.\r\nSupport projects and tasks as assigned.\r\nManage and prioritize Incident and Request tickets.\r\nSupport workload typically 80% end-user HW/SW, 20% infrastructure.\r\nRequirements/Must Have :\r\nExcellent troubleshooting, problem solving & root cause analysis skills.\r\nExceptional customer service.\r\nMigration exp with Win 7 and other windows servers\r\nPC roll out, Applications installation\r\nDeployment and troubleshooting iphone/ios\r\nSCCM, Remedy\r\nAir watch(would be strong plus)\r\nIn-depth knowledge and experience supporting desktop environments running Microsoft Windows XP/7, MS Office suite and Outlook.\r\nWorking knowledge/experience with MFD printing devices; laser, impact and bar code printers, bar code scanners, Smartphones, PDA's and tablets.\r\nWorking knowledge/experience of PC imaging tools (SCCM), diagnosis and remote control tools.\r\nWorking knowledge of network protocols.\r\nAdditional Information\r\nJob Location\r\nJ-18808-Ljbffr","datePosted":"2026-07-16T01:47:58.375Z","dateModified":"2026-07-16T01:47:58.375Z","hiringOrganization":{"@type":"Organization","name":"Computech","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Antonio","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a2db9f4dc2122bf570cfc95b"},"url":"https://jobsearcher.com/jobs/a2db9f4dc2122bf570cfc95b"}}