{"schemaVersion":"jobsearcher.job.v1","id":"a2a93c7100b7c19999c2b1dc","url":"https://jobsearcher.com/jobs/a2a93c7100b7c19999c2b1dc","canonicalUrl":"https://jobsearcher.com/jobs/a2a93c7100b7c19999c2b1dc","title":"Service Desk Tech","description":"Tech Support Specialist (Help Desk / Service Desk)\nBe the go-to problem solver everyone counts on\n\nIf you’re the person people come to when something “just isn’t working,” this could be a great fit. We’re looking for someone who enjoys troubleshooting, helping others, and keeping things running smoothly behind the scenes.\nIn this role, you’ll be the main point of contact for employees reaching out with tech issues - whether it’s a quick fix or something more complex. You’ll track requests, solve problems, and make sure nothing slips through the cracks.\n\nLocation: Hybrid | Fairhaven, MA\nPay and Shift: $26/hr | Monday - Friday, Regular Business Hours\n\nWhat You’ll Be Doing:\nAnswer calls, emails, and requests from employees needing tech support\nTroubleshoot issues with systems, software, and devices (Windows, Office, wireless, etc.)\nLog and track all requests in a ticketing system (SNow) with clear, detailed notes\nPrioritize incoming issues and escalate when needed\nFollow through from first contact to final resolution\nInstall software, set up system access, and support user onboarding needs\nStep in with quick fixes and provide helpful, friendly service every time\nLook for trends and recurring issues to help improve processes\nKeep documentation up to date and easy to follow\n\nWhat We’re Looking For:\n1+ years of experience in tech support, service desk, or call center support\nStrong troubleshooting skills - you don’t just fix issues, you understand them\nGreat communication skills (you can explain tech in a simple way)\nExperience with ticketing systems (like SNow, Remedy, etc.\nComfortable working in Microsoft Windows and Office environments\nAble to juggle multiple tasks, prioritize, and meet deadlines\nTeam player with a strong customer service mindset\nEducation:\nHigh school diploma required\nAssociate’s degree in IT, Computer Science, or similar is a plus (not required)\nWhy This Role:\nYou’re not just answering tickets - you’re making people’s day easier\nFast-paced, team-oriented environment\nOpportunity to build your technical skills and grow\nIf you like solving problems, helping people, and staying busy - this is a great opportunity to jump in and make an impact right away.\n\nManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.","company":"Manpower","rawCompany":"manpower","city":"Samoa","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-06T15:07:03.828Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Service Desk Tech","description":"Tech Support Specialist (Help Desk / Service Desk)\nBe the go-to problem solver everyone counts on\n\nIf you’re the person people come to when something “just isn’t working,” this could be a great fit. We’re looking for someone who enjoys troubleshooting, helping others, and keeping things running smoothly behind the scenes.\nIn this role, you’ll be the main point of contact for employees reaching out with tech issues - whether it’s a quick fix or something more complex. You’ll track requests, solve problems, and make sure nothing slips through the cracks.\n\nLocation: Hybrid | Fairhaven, MA\nPay and Shift: $26/hr | Monday - Friday, Regular Business Hours\n\nWhat You’ll Be Doing:\nAnswer calls, emails, and requests from employees needing tech support\nTroubleshoot issues with systems, software, and devices (Windows, Office, wireless, etc.)\nLog and track all requests in a ticketing system (SNow) with clear, detailed notes\nPrioritize incoming issues and escalate when needed\nFollow through from first contact to final resolution\nInstall software, set up system access, and support user onboarding needs\nStep in with quick fixes and provide helpful, friendly service every time\nLook for trends and recurring issues to help improve processes\nKeep documentation up to date and easy to follow\n\nWhat We’re Looking For:\n1+ years of experience in tech support, service desk, or call center support\nStrong troubleshooting skills - you don’t just fix issues, you understand them\nGreat communication skills (you can explain tech in a simple way)\nExperience with ticketing systems (like SNow, Remedy, etc.\nComfortable working in Microsoft Windows and Office environments\nAble to juggle multiple tasks, prioritize, and meet deadlines\nTeam player with a strong customer service mindset\nEducation:\nHigh school diploma required\nAssociate’s degree in IT, Computer Science, or similar is a plus (not required)\nWhy This Role:\nYou’re not just answering tickets - you’re making people’s day easier\nFast-paced, team-oriented environment\nOpportunity to build your technical skills and grow\nIf you like solving problems, helping people, and staying busy - this is a great opportunity to jump in and make an impact right away.\n\nManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.","datePosted":"2026-08-06T15:07:03.828Z","dateModified":"2026-08-06T15:07:03.828Z","hiringOrganization":{"@type":"Organization","name":"Manpower","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Samoa","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a2a93c7100b7c19999c2b1dc"},"url":"https://jobsearcher.com/jobs/a2a93c7100b7c19999c2b1dc"}}