Branch Manager II - Rancho Bernardo

Job Description Branch Manager II – Rancho Bernardo BranchMyPoint Credit UnionWho We AreMyPoint Credit Union is a member‐focused financial institution committed to guiding individuals, families, and businesses toward long‐term financial success. We are rooted in service, integrity, and community engagement, delivering personalized financial solutions while building meaningful, trusted relationships with our members.At MyPoint, we believe strong communities start with empowered teams. We foster a culture of accountability, collaboration, and service excellence, encouraging our employees to lead with purpose, think strategically, and make a positive impact both within our branches and throughout the communities we serve.Position SummaryMyPoint Credit Union is seeking an experienced Branch Manager II to lead our Rancho Bernardo Branch . This role is responsible for overall branch leadership, operational oversight, staff development, and driving growth through exceptional member service and business development. The Branch Manager II serves as a key leader and community representative, ensuring the branch meets performance goals while delivering a consistently positive member experience.Key ResponsibilitiesProvide overall leadership and management of the Rancho Bernardo Branch, ensuring operational excellence and service consistencyRecruit, train, coach, and develop branch staff to build a high‐performing, member‐focused teamDrive branch growth through consumer and small business relationship developmentExecute business development strategies through community outreach, networking, outside sales efforts, and eventsOversee lending, deposit, and cash management activities, ensuring accuracy, efficiency, and complianceMonitor branch performance metrics, establish goals, and implement strategies to achieve financial and service objectivesEnsure compliance with all MyPoint Credit Union policies, procedures, and regulatory requirementsAddress and resolve escalated member concerns professionally and promptlyServe as a visible ambassador of MyPoint Credit Union within the local communityAct as Saturday Branch Manager, as requiredQualificationsMinimum of five (5) years of progressive leadership experience in financial services or retailDemonstrated success in branch management, operations oversight, or sales leadershipStrong background in business development and relationship managementProven results in outside sales, trade shows, event marketing, or community partnershipsWorking knowledge of consumer and small business lending, deposit products, and cash management servicesExperience ensuring compliance with internal policies and regulatory requirementsStrong leadership, decision‐making, and communication skillsAbility and willingness to work Saturdays as requiredCore CompetenciesLeadership & Team Development – Builds, coaches, and motivates high‐performing teamsMember Experience Excellence – Delivers personalized, solution‐driven serviceBusiness Development – Drives growth through relationship building and community engagementSales & Performance Management – Sets goals, tracks results, and ensures accountabilityOperational Oversight – Manages branch operations with accuracy, efficiency, and complianceCommunication & Influence – Communicates effectively and builds trust with staff and membersProblem Solving & Decision Making – Identifies challenges and implements effective solutionsCommunity Engagement – Represents the credit union with professionalism and confidencePosition DetailsStatus: Full‐Time, ExemptSchedule: Saturday availability requiredWhy Join MyPoint Credit Union?At MyPoint, we believe in empowering our members and communities through meaningful relationships, financial confidence, and purpose‐driven work. Join us and be part of a team that truly makes a difference—one connection at a time.MyPoint Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected status under applicable law.