Supervisor, Reconditioning Service (Manheim)

CompanyCox Automotive - USAJob Family GroupVehicle OperationsJob ProfileSupervisor, Reconditioning ServiceManagement LevelSupervisorFlexible Work OptionNo remote option; must work at a specified Cox locationTravel %NoWork ShiftDayCompensationCompensation includes a base salary in the range of $61,100.00 - $91,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionPosition SummaryThe Detail Supervisor is responsible for leading the detailing team to ensure vehicles meet company quality standards, production goals, and safety requirements. This role oversees daily workflow, coaching, quality control, and coordination with other departments to deliver consistent, high-quality results while maintaining efficiency and team engagement.Key ResponsibilitiesTeam Leadership & SupervisionSupervise day-to-day activities of detail associates and team leadsAssign workstations and tasks based on workload, skill level, and prioritiesTrain, coach, and mentor team members on proper detailing processes and expectationsProvide ongoing performance feedback and address behavioral or performance concernsUphold company values, professionalism, and accountability within the teamQuality ControlInspect completed vehicles to ensure they meet internal and customer quality standardsEnsure consistency across interior, exterior, engine bay, specialty, and de-identification servicesIdentify defects early to reduce rework and improve efficiencySupport EPP, quality audits, and corrective action effortsProduction & Workflow ManagementPlan and manage daily production schedules to meet volume and deadline requirementsMonitor workflow and vehicle flow from intake through completionCoordinate with inspection, recon, transport, and operations teamsBalance productivity with quality expectationsSafety & ComplianceEnforce all safety guidelines, including proper chemical handling and PPE usageMaintain a clean, organized, and safe work environmentEnsure compliance with OSHA, environmental, and company policiesReport incidents and participate in safety meetings and trainingEquipment & SuppliesMonitor use and condition of tools, machines, and chemicalsReport equipment issues and request maintenance or replacementsControl supply usage to minimize waste and control costsReporting & CommunicationTrack productivity, quality, and rework metricsCommunicate daily results, challenges, and staffing needs to managementSupport continuous improvement initiativesStaffing & DevelopmentAssist with onboarding and training of new detail team membersIdentify high performers and potential future leadersEncourage cross-training to increase flexibility and team capabilityQualificationsHigh School Diploma/GED and 5+ years of experience in a related field, or an equivalent combination of education and work-related experience.Safe driver's needed; valid driver's license required.1-3 years of experience in automotive detailing or reconditioningPrevious supervisory or lead experience preferredStrong understanding of detailing techniques, equipment, and chemicalsAbility to lead, motivate, and communicate effectivelyStrong attention to detail and commitment to qualityPhysical RequirementsAbility to stand, walk, bend, and lift up to 50 lbs. regularly.Capability to work in a fast-paced, outdoor or shop environment.Must be able to safely operate detailing equipment and tools.Work EnvironmentAutomotive shop / auction environmentExposure to chemicals, noise, weather conditions, and vehicle operationsDrug TestingTo be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.About UsThrough groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.