U.S. Sales Manager (Head of U.S. Sales)

BISCO, Inc. is a privately owned manufacturer of high-performance dental restorative materials used by dental professionals worldwide. Since 1981, we have focused on adhesive and composite technology, developing clinically driven products supported by in-house research, manufacturing, and quality systems at our ISO 13485‐certified facility in Schaumburg, Illinois. For more about us, please visit our website at www.bisco.com.The OpportunityWe are hiring a U.S. Sales Manager to lead our U.S. sales organization. This is the senior leadership role responsible for the U.S. sales strategy, team performance, and revenue and profit growth in BISCO's direct-to-customer sales model. This role emphasizes coaching, accountability, and disciplined execution of the sales process. This position reports to the Vice President of Sales & Marketing.What Makes This Role UniqueDirect sales model. BISCO sells direct from our Schaumburg headquarters rather than through traditional dental distributors.Transformation in progress. We have a motivated team with strong product knowledge. We are building a stronger sales infrastructure, including a defined sales process, coaching rhythms, and accountability systems. You will champion the sales process (pipeline discipline, coaching cadences, and management fundamentals) that turns a capable team into a consistently high-performing organization.Customer-focused selling philosophy. Our sales culture is grounded in the principles of Endless Customers, focused on understanding customer challenges and building long‐term relationships.Key ResponsibilitiesTeam Leadership and AccountabilityDirect two Regional Sales Managers, Special Markets Manager, Sales Operations Manager, and their teamsRun weekly L10 meetings, individual accountability sessions, and structured coaching rhythmsBuild a coaching culture rooted in pre‐call planning, post‐call debriefing, and role‐playingManage leading indicators and daily/weekly behaviors, not just quarterly resultsConduct quarterly conversations and annual evaluations, including right‐person/right‐seat assessmentsIdentify sales training needs and implement programs to support team growth and developmentSales Strategy and OperationsDevelop and execute U.S. sales strategy, annual plans, and goalsOversee all U.S. sales activitiesOwn and continuously improve BISCO's U.S. Sales Process, including customer‐centric selling practicesMonitor U.S. sales metrics daily and weekly; identify and resolve issues proactivelyOversee sales forecasting and CRM utilization (HubSpot) for consistent pipeline managementInvestigate and implement new sales channels, social selling, and digital outreachAnalyze and recommend promotions and discounts based on effectivenessCustomer, Market, and Company LeadershipMonitor industry trends and competitive landscapeRepresent BISCO at key industry eventsLead annual budgeting and resource planningOversee sales operations, including customer service, trade shows, complaints, and returnsParticipate in cross‐functional company initiativesQualificationsBachelor's degree (MBA or equivalent experience preferred)10+ years of progressive experience in sales and sales leadership, including at least 5 years of experience managing sales professionals and managersProven track record building sales infrastructure (processes, accountability systems, coaching frameworks)Experience with consultative selling methodologies (Sandler experience a strong plus)Dental industry experience preferredLeadership ProfileEmbodies Respectful, Positive, and Team Player in everything they doInspires and motivates sales teamsFinds satisfaction in building a strong sales organization rather than being the heroLeads through accountability, not just encouragementCreates an environment of trust, where mistakes drive learningBelieves in and can coach to a defined sales processManages behaviors and activities, not just end‐of‐quarter numbersDevelops self‐sufficient sellers by coaching, not rescuingAdditional DetailsLocation: Schaumburg, IL (Hybrid: 1-2 days per week optional work‐from‐home)Travel: Approximately 4 to 6 domestic trips per year (3 to 5 days each)Supervises: 4 managers; 15 to 20 sales staff indirectlyFLSA Status: ExemptSalary Range: $150‐175K base salary, commensurate with experience, plus year‐end bonus based on sales and profit growthBenefits: Medical, dental, and vision insurance, HRA and FSA, short and long‐term disability, life insurance, pet insurance, generous PTO, 401(k) profit‐sharing with match, potential year‐end bonuses.Note: After submitting an application, candidates will be asked to complete a sales leadership assessment as part of the hiring process.EOENo agencies please#J-18808-Ljbffr