{"schemaVersion":"jobsearcher.job.v1","id":"a24c89fdff26f5bd46d5fd8d","url":"https://jobsearcher.com/jobs/a24c89fdff26f5bd46d5fd8d","canonicalUrl":"https://jobsearcher.com/jobs/a24c89fdff26f5bd46d5fd8d","title":"Program Analyst - Documents & Records","description":"General Information\nJob Code: PRO-PM-03\nLocation: Hybrid - Rockville, MD\nEmployee Type: Exempt, Full-Time Regular\nTelework: Partial\nClearance: NACI\nSalary Range: $73,855.55 $ - 84,933.00 per year (how we pay and promote)\n\nPosition Overview\n\nAre you passionate about turning plans into results through seamless coordination?\n\nAs a Program Analyst - Documents & Records with Ripple Effect, you will support the National Institutes of Health Office of AIDS Research by producing and maintaining professional documents, briefing materials, presentations, spreadsheets, records, and electronic repositories. You will manage multiple production requests, apply rigorous quality control, and ensure materials prepared for electronic or public distribution meet Section 508 accessibility requirements.\n\nThis is a hands-on production role for a highly organized specialist who can work independently, respond to changing priorities, and partner effectively with federal staff, subject matter experts, editors, and project teams. The role provides research and production support for program requests and Freedom of Information Act responses.\n\nResponsibilities:\n\nDocument Production: Create, format, assemble, reproduce, and maintain complex professional documents, briefing books, reports, presentations, spreadsheets, meeting products, and other print and digital materials.\nFormatting and Editorial Production: Apply OAR and other applicable style requirements; perform production-level editing, document cleanup, mail merges, spreadsheet formatting, and basic data cleanup while preserving content accuracy and version integrity.\nRecords and Document Management: Organize records, catalog source materials, maintain reference libraries, support version control , and keep electronic records complete, current, and easy to retrieve.\nSharePoint and Intranet Support: Maintain document libraries, repositories, folder structures, metadata, naming conventions, and access-ready materials within SharePoint and related collaboration environments.\nAccessibility and Remediation: Prepare Word, PowerPoint, Excel, and PDF products for electronic or public distribution; conduct accessibility checks and remediate materials to support Section 508 compliance.\nBriefing and Meeting Products: Prepare presentations, meeting minutes, briefing books, agendas, handouts, and related products for internal, partner, and leadership audiences.\nResearch and FOIA Support: Gather, organize, and summarize background and source information for reports, correspondence, program requests, and FOIA responses under Government direction.\nQuality Control: Review documents for formatting, completeness, accessibility, consistency, cross-references, pagination, links, file integrity, and adherence to approved templates and style guides.\nProduction Coordination: Prioritize and track multiple, sometimes rapidly changing requests; communicate status, risks, dependencies, and turnaround needs; and deliver accurate products on time.\nOn-site Production Support: Provide on-site document support when sensitive, urgent, or high-volume materials require in-person production, assembly, or handling.\nContinuous Improvement: Recommend practical improvements to templates, repository structures, production checklists, accessibility workflows, and document-control practices.\nPerforms other job-related duties as assigned.\n\nRequirements\n\nMinimum Qualifications\nBachelor’s degree in information management, library science, or related field.\n4 years of relevant experience in document production, document management, records support, accessibility, or related filed. Additional relevant education may substitute for experience.\nBasic Requirements\nExperience producing client-facing or executive-level documents in a professional, consulting, government, research, legal, health, or similarly quality-sensitive environment.\nExperience formatting and producing complex professional documents, including long-form reports, tables, presentations, spreadsheets, and assembled briefing materials.\nExperience organizing and maintaining electronic files, records, document libraries, or repositories using consistent naming, version-control, and retrieval practices.\nWorking knowledge of Section 508 accessibility and the ability to apply accessibility practices to common Office and PDF products.\nStrong quality-control skills and exceptional attention to detail, including the ability to identify and correct formatting, consistency, pagination, link, and file-integrity issues.\nAbility to manage multiple, sometimes rapidly changing production requests while meeting deadlines and communicating priorities clearly.\nStrong written communication, organizational, and customer-service skills, with sound judgment when handling sensitive materials.\nAbility to work independently under general direction, follow established procedures and style guides, and escalate risks or unresolved issues appropriately.\nStrong attention to detail and demonstrated ability to execute instructions and follow established processes.\nAdvanced proficiency with Microsoft Word and PowerPoint and working proficiency with Excel, Adobe Acrobat Pro, Microsoft Teams, and SharePoint.\nMust reside in a U.S. location where Ripple Effect is authorized to employ staff.\nRipple Effect is currently unable to employ individuals whose primary residence is in California, New York, or Puerto Rico.\n\nSkills That Set You Apart\n\nExperience supporting NIH, or another federal agency or federal contractors.\nExperience applying federal records-management practices, retention requirements, or document-control procedures.\nExperience supporting FOIA research, document collection, records organization, or response-package production.\nAdvanced PDF accessibility remediation, including tags, reading order, tables, forms, bookmarks, links, metadata, and validation workflows.\nFormal accessibility training or certification related to Section 508, WCAG, accessible documents, or PDF remediation.\nExperience producing complex briefing books, executive binders, committee materials, or high-volume meeting packages.\nExperience applying NIH, federal, or program-specific style guides and templates.\nExperience with sensitive document handling, reference-library development, mail merges, scanning, print production, or high-volume assembly.\nExperience using AI tools appropriately to support document research, production, quality control, or workflow efficiency, with and understanding of their limitations and the need to protect sensitive information and verify outputs.\n\nAbout Ripple Effect\n\nRipple Effect is a woman-owned, 200-person company of communicators, scientists, researchers, and analysts. Established in 2003, and named as one of the “Best and Brightest Companies to Work For” in 2024 and 2025 by the NABR, Ripple Effect has earned acclaim for delivering unparalleled consulting services and top-tier talent across federal, private, and non-profit sectors.\n\nBenefits\n\nAt Ripple Effect, we reward our employees for their contributions to our mission. Our comprehensive total rewards package includes competitive pay, exceptional benefits, and a range of programs that support your work/life balance and personalized preferences.\n\nLearn more about our benefits and culture here.","company":"Ripple Effect","rawCompany":"ripple effect","city":"Derwood","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-11-11T07:52:50.231Z","occupations":[{"code":"15-1299.03","title":"Document Management Specialists","slug":"document-management-specialists"},{"code":"43-4199.00","title":"Information and Record Clerks, All Other","slug":"information-and-record-clerks-all-other"},{"code":"43-4071.00","title":"File Clerks","slug":"file-clerks"}],"industries":[{"code":"561410","title":"Document Preparation Services","slug":"document-preparation-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Analyst - Documents & Records","description":"General Information\nJob Code: PRO-PM-03\nLocation: Hybrid - Rockville, MD\nEmployee Type: Exempt, Full-Time Regular\nTelework: Partial\nClearance: NACI\nSalary Range: $73,855.55 $ - 84,933.00 per year (how we pay and promote)\n\nPosition Overview\n\nAre you passionate about turning plans into results through seamless coordination?\n\nAs a Program Analyst - Documents & Records with Ripple Effect, you will support the National Institutes of Health Office of AIDS Research by producing and maintaining professional documents, briefing materials, presentations, spreadsheets, records, and electronic repositories. You will manage multiple production requests, apply rigorous quality control, and ensure materials prepared for electronic or public distribution meet Section 508 accessibility requirements.\n\nThis is a hands-on production role for a highly organized specialist who can work independently, respond to changing priorities, and partner effectively with federal staff, subject matter experts, editors, and project teams. The role provides research and production support for program requests and Freedom of Information Act responses.\n\nResponsibilities:\n\nDocument Production: Create, format, assemble, reproduce, and maintain complex professional documents, briefing books, reports, presentations, spreadsheets, meeting products, and other print and digital materials.\nFormatting and Editorial Production: Apply OAR and other applicable style requirements; perform production-level editing, document cleanup, mail merges, spreadsheet formatting, and basic data cleanup while preserving content accuracy and version integrity.\nRecords and Document Management: Organize records, catalog source materials, maintain reference libraries, support version control , and keep electronic records complete, current, and easy to retrieve.\nSharePoint and Intranet Support: Maintain document libraries, repositories, folder structures, metadata, naming conventions, and access-ready materials within SharePoint and related collaboration environments.\nAccessibility and Remediation: Prepare Word, PowerPoint, Excel, and PDF products for electronic or public distribution; conduct accessibility checks and remediate materials to support Section 508 compliance.\nBriefing and Meeting Products: Prepare presentations, meeting minutes, briefing books, agendas, handouts, and related products for internal, partner, and leadership audiences.\nResearch and FOIA Support: Gather, organize, and summarize background and source information for reports, correspondence, program requests, and FOIA responses under Government direction.\nQuality Control: Review documents for formatting, completeness, accessibility, consistency, cross-references, pagination, links, file integrity, and adherence to approved templates and style guides.\nProduction Coordination: Prioritize and track multiple, sometimes rapidly changing requests; communicate status, risks, dependencies, and turnaround needs; and deliver accurate products on time.\nOn-site Production Support: Provide on-site document support when sensitive, urgent, or high-volume materials require in-person production, assembly, or handling.\nContinuous Improvement: Recommend practical improvements to templates, repository structures, production checklists, accessibility workflows, and document-control practices.\nPerforms other job-related duties as assigned.\n\nRequirements\n\nMinimum Qualifications\nBachelor’s degree in information management, library science, or related field.\n4 years of relevant experience in document production, document management, records support, accessibility, or related filed. Additional relevant education may substitute for experience.\nBasic Requirements\nExperience producing client-facing or executive-level documents in a professional, consulting, government, research, legal, health, or similarly quality-sensitive environment.\nExperience formatting and producing complex professional documents, including long-form reports, tables, presentations, spreadsheets, and assembled briefing materials.\nExperience organizing and maintaining electronic files, records, document libraries, or repositories using consistent naming, version-control, and retrieval practices.\nWorking knowledge of Section 508 accessibility and the ability to apply accessibility practices to common Office and PDF products.\nStrong quality-control skills and exceptional attention to detail, including the ability to identify and correct formatting, consistency, pagination, link, and file-integrity issues.\nAbility to manage multiple, sometimes rapidly changing production requests while meeting deadlines and communicating priorities clearly.\nStrong written communication, organizational, and customer-service skills, with sound judgment when handling sensitive materials.\nAbility to work independently under general direction, follow established procedures and style guides, and escalate risks or unresolved issues appropriately.\nStrong attention to detail and demonstrated ability to execute instructions and follow established processes.\nAdvanced proficiency with Microsoft Word and PowerPoint and working proficiency with Excel, Adobe Acrobat Pro, Microsoft Teams, and SharePoint.\nMust reside in a U.S. location where Ripple Effect is authorized to employ staff.\nRipple Effect is currently unable to employ individuals whose primary residence is in California, New York, or Puerto Rico.\n\nSkills That Set You Apart\n\nExperience supporting NIH, or another federal agency or federal contractors.\nExperience applying federal records-management practices, retention requirements, or document-control procedures.\nExperience supporting FOIA research, document collection, records organization, or response-package production.\nAdvanced PDF accessibility remediation, including tags, reading order, tables, forms, bookmarks, links, metadata, and validation workflows.\nFormal accessibility training or certification related to Section 508, WCAG, accessible documents, or PDF remediation.\nExperience producing complex briefing books, executive binders, committee materials, or high-volume meeting packages.\nExperience applying NIH, federal, or program-specific style guides and templates.\nExperience with sensitive document handling, reference-library development, mail merges, scanning, print production, or high-volume assembly.\nExperience using AI tools appropriately to support document research, production, quality control, or workflow efficiency, with and understanding of their limitations and the need to protect sensitive information and verify outputs.\n\nAbout Ripple Effect\n\nRipple Effect is a woman-owned, 200-person company of communicators, scientists, researchers, and analysts. Established in 2003, and named as one of the “Best and Brightest Companies to Work For” in 2024 and 2025 by the NABR, Ripple Effect has earned acclaim for delivering unparalleled consulting services and top-tier talent across federal, private, and non-profit sectors.\n\nBenefits\n\nAt Ripple Effect, we reward our employees for their contributions to our mission. Our comprehensive total rewards package includes competitive pay, exceptional benefits, and a range of programs that support your work/life balance and personalized preferences.\n\nLearn more about our benefits and culture here.","datePosted":"2026-11-11T07:52:50.231Z","dateModified":"2026-11-11T07:52:50.231Z","hiringOrganization":{"@type":"Organization","name":"Ripple Effect","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Derwood","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a24c89fdff26f5bd46d5fd8d"},"url":"https://jobsearcher.com/jobs/a24c89fdff26f5bd46d5fd8d"}}