Operations Supervisor - Central Dispatch

Operations Supervisor - Central Dispatch Martz Bus | Pennsylvania Full-Time | 4 Days On / 4 Days Off (12-hour shifts) 7:00 p.m. - 7:00 a.m. Job Summary Martz Bus is hiring an Operations Supervisor - Central Dispatch to oversee daily motor coach operations, supervise drivers, and manage real-time dispatch across multiple locations. This role ensures safe, reliable service and requires strong decision-making in a fast-paced, 24/7 environment. Key Responsibilities Supervise Motor Coach Operators (MCOs) and manage daily performance Coordinate and authorize charter and line run departures Conduct driver pre-trip check-ins (safety, route, readiness) Monitor operations in real time and respond to service issues Adjust driver assignments and coordinate service recovery Ensure compliance with DOT hours-of-service regulations Maintain dispatch logs and operational documentation Communicate with drivers and locations throughout shifts Schedule 4 days on / 4 days off 12-hour shifts (7:00 p.m. - 7:00 a.m) Nights, weekends, and holidays required Qualifications High School Diploma or equivalent required 2+ years of DOT or transportation experience Dispatch, scheduling, or operations experience preferred Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Proficiency in Microsoft Office and dispatch systems Why Join Martz? Established, family-owned company (since 1908) Leadership role with real-time decision-making authority Consistent schedule with built-in days off Team-focused, safety-driven culture Our Core Values At Martz, we are committed to: Doing the Right Thing Focusing on Service Maintaining a Positive Attitude Acting with Integrity Taking Accountability Working as a Team Driving Innovation Apply today to join a company committed to safety, service, and operational excellence. We offer an excellent benefit package including health, dental, vision, life and disability insurance and a 401k saving plan with an employer match up-to 4.5%. Indeed123