{"schemaVersion":"jobsearcher.job.v1","id":"a1d533a3aa7a8b4cb8277fdb","url":"https://jobsearcher.com/jobs/a1d533a3aa7a8b4cb8277fdb","canonicalUrl":"https://jobsearcher.com/jobs/a1d533a3aa7a8b4cb8277fdb","title":"Order Management Coordinator","description":"About VeSync\r\nVeSync is a portfolio company with brands that cover different categories of health & wellness products. We wouldn't be surprised if you have one of our Levoit air purifiers in your living room or a COSORI air fryer whipping up healthy and delicious meals for you every night.\r\nWe're a young and energetic company, we've had tremendous success, and we are constantly growing our team. As we garner more industry attention – just check out our accomplishments and awards by CES Innovation, iF Design, IGA, and Red Dot – we also need driven and talented people to join our team.\r\nThat brings us to you, and what you'll be joining. Our teams are smart and diligent and take ownership of their work – they're confident in their work but know how to collaborate with open ears and a spirit of learning. If you're down-to-earth, approachable, and easy to strike up a conversation with, this may be a great fit for you.\r\nOpportunity\r\nWe are seeking an organized and detail-oriented Order Management Coordinator to oversee the end-to-end lifecycle of our customer orders. In this role, you will act as the primary liaison between our customers, warehouse operations, and shipping carriers to ensure accurate, timely fulfillment. You will manage incoming orders across multiple channels, including EDI, eCommerce, and manual entries, while maintaining data integrity within our ERP system. The ideal candidate will be proactive in resolving shipping discrepancies, managing compliance requirements, and providing clear order status visibility to both internal teams and clients.\r\nWhat you will do\r\nAccess customer's online portal to retrieve or update order information\r\nProcess and prepare orders received via EDI, manual, email, or through eCommerce & Marketplace sites\r\nRoute orders using customer's portal\r\nGenerate UCC, shipping labels, Bill of Lading, and other necessary shipment documents\r\nConstantly monitor EDI and eCommerce portal for new orders or any order changes\r\nRelease and confirm successful transmission of orders to the warehouse team including any special or compliance requirements and follow up to ensure timely fulfillment, routing, and shipment\r\nDaily follow up with carrier for missed pickup and no shows if needed\r\nERP system (manual or automated) entry, validating accuracy of order data, checking order quantities against available allocations, sending required order acknowledgements, billing and invoicing\r\nSchedule pickup appointments with carriers as required (USPS, FedEx, UPS, LTL, FTL)\r\nManage backorder processing or cancellation of orders\r\nReview and analyze chargeback reports, invoice disputes and resolutions\r\nPrepare daily, weekly, and monthly order status reports for internal team and customers\r\nWhat you bring to the role\r\nBachelor's degree in Business Administration or related fields\r\n3+ years experience in order management in 3PL industry, warehouse, or distribution environment\r\nExperience with ERP, OMS & EDI systems, particularly NetSuite and SPS Commerce\r\nRetail Compliance knowledge & experience\r\nProficient in MS Office suite (Outlook, Word, Excel, Teams), import mapping, and light data analysis\r\nExcellent verbal and written communication\r\nExcellent interpersonal and customer relations skills\r\nLeadership and training role experience\r\nSelf-starter, quick learner, detail-oriented, and proactive in completing responsibilities\r\nLocation\r\nThis is an on-site, office-based role in Tustin, CA\r\nSalary\r\nStarting at $21/hour\r\nPerks and Benefits\r\n100% covered Medical/Dental/Vision insurances for employee AND spouse + dependents\r\n401K with 4% employer match (eligible after 90 days of employment) and immediate 100% vesting\r\nGenerous PTO policy + paid holidays\r\nLife Insurance\r\nVoluntary Life Insurance\r\nDisability Insurance\r\nCritical Illness Coverage\r\nAccident Insurance\r\nHealthcare FSA\r\nDependent Care FSA\r\nTravel Assistance Program\r\nEmployee Assistance Program (EAP)\r\nFully stocked kitchen\r\nJ-18808-Ljbffr","company":"Vesync","rawCompany":"vesync","city":"Tustin","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-16T01:48:09.917Z","occupations":[{"code":"43-4151.00","title":"Order Clerks","slug":"order-clerks"},{"code":"43-5061.00","title":"Production, Planning, and Expediting Clerks","slug":"production-planning-and-expediting-clerks"},{"code":"13-1081.00","title":"Logisticians","slug":"logisticians"}],"industries":[{"code":"423620","title":"Household Appliances, Electric Housewares, and Consumer Electronics Merchant Wholesalers","slug":"household-appliances-electric-housewares-and-consumer-electronics-merchant-wholesalers"},{"code":"488510","title":"Freight Transportation Arrangement","slug":"freight-transportation-arrangement"},{"code":"425120","title":"Wholesale Trade Agents and Brokers","slug":"wholesale-trade-agents-and-brokers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Order Management Coordinator","description":"About VeSync\r\nVeSync is a portfolio company with brands that cover different categories of health & wellness products. We wouldn't be surprised if you have one of our Levoit air purifiers in your living room or a COSORI air fryer whipping up healthy and delicious meals for you every night.\r\nWe're a young and energetic company, we've had tremendous success, and we are constantly growing our team. As we garner more industry attention – just check out our accomplishments and awards by CES Innovation, iF Design, IGA, and Red Dot – we also need driven and talented people to join our team.\r\nThat brings us to you, and what you'll be joining. Our teams are smart and diligent and take ownership of their work – they're confident in their work but know how to collaborate with open ears and a spirit of learning. If you're down-to-earth, approachable, and easy to strike up a conversation with, this may be a great fit for you.\r\nOpportunity\r\nWe are seeking an organized and detail-oriented Order Management Coordinator to oversee the end-to-end lifecycle of our customer orders. In this role, you will act as the primary liaison between our customers, warehouse operations, and shipping carriers to ensure accurate, timely fulfillment. You will manage incoming orders across multiple channels, including EDI, eCommerce, and manual entries, while maintaining data integrity within our ERP system. The ideal candidate will be proactive in resolving shipping discrepancies, managing compliance requirements, and providing clear order status visibility to both internal teams and clients.\r\nWhat you will do\r\nAccess customer's online portal to retrieve or update order information\r\nProcess and prepare orders received via EDI, manual, email, or through eCommerce & Marketplace sites\r\nRoute orders using customer's portal\r\nGenerate UCC, shipping labels, Bill of Lading, and other necessary shipment documents\r\nConstantly monitor EDI and eCommerce portal for new orders or any order changes\r\nRelease and confirm successful transmission of orders to the warehouse team including any special or compliance requirements and follow up to ensure timely fulfillment, routing, and shipment\r\nDaily follow up with carrier for missed pickup and no shows if needed\r\nERP system (manual or automated) entry, validating accuracy of order data, checking order quantities against available allocations, sending required order acknowledgements, billing and invoicing\r\nSchedule pickup appointments with carriers as required (USPS, FedEx, UPS, LTL, FTL)\r\nManage backorder processing or cancellation of orders\r\nReview and analyze chargeback reports, invoice disputes and resolutions\r\nPrepare daily, weekly, and monthly order status reports for internal team and customers\r\nWhat you bring to the role\r\nBachelor's degree in Business Administration or related fields\r\n3+ years experience in order management in 3PL industry, warehouse, or distribution environment\r\nExperience with ERP, OMS & EDI systems, particularly NetSuite and SPS Commerce\r\nRetail Compliance knowledge & experience\r\nProficient in MS Office suite (Outlook, Word, Excel, Teams), import mapping, and light data analysis\r\nExcellent verbal and written communication\r\nExcellent interpersonal and customer relations skills\r\nLeadership and training role experience\r\nSelf-starter, quick learner, detail-oriented, and proactive in completing responsibilities\r\nLocation\r\nThis is an on-site, office-based role in Tustin, CA\r\nSalary\r\nStarting at $21/hour\r\nPerks and Benefits\r\n100% covered Medical/Dental/Vision insurances for employee AND spouse + dependents\r\n401K with 4% employer match (eligible after 90 days of employment) and immediate 100% vesting\r\nGenerous PTO policy + paid holidays\r\nLife Insurance\r\nVoluntary Life Insurance\r\nDisability Insurance\r\nCritical Illness Coverage\r\nAccident Insurance\r\nHealthcare FSA\r\nDependent Care FSA\r\nTravel Assistance Program\r\nEmployee Assistance Program (EAP)\r\nFully stocked kitchen\r\nJ-18808-Ljbffr","datePosted":"2026-07-16T01:48:09.917Z","dateModified":"2026-07-16T01:48:09.917Z","hiringOrganization":{"@type":"Organization","name":"Vesync","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tustin","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a1d533a3aa7a8b4cb8277fdb"},"url":"https://jobsearcher.com/jobs/a1d533a3aa7a8b4cb8277fdb"}}