{"schemaVersion":"jobsearcher.job.v1","id":"a1c33db67c09dc5d5d2bb032","url":"https://jobsearcher.com/jobs/a1c33db67c09dc5d5d2bb032","canonicalUrl":"https://jobsearcher.com/jobs/a1c33db67c09dc5d5d2bb032","title":"Fraud Program Manager","description":"About Us\nThink BIG. Achieve More. At City National Bank of Florida, we invest in our people and the communities we serve. We’re entrepreneurs at heart—growing fast, making an impact, and shaping the future of banking in Florida.\n\nOverview\n\nAbout the Role\n\nThe Fraud Risk Program Manager is responsible for overseeing enterprise fraud detection and prevention. This leadership role includes managing a team of Detection Analysts, overseeing fraud system performance and vendor relationships, and ensuring compliance with regulatory and internal risk management standards. The incumbent exercises independent judgment and decision-making authority in strategic planning, operational oversight, and risk governance. This position requires advanced expertise in fraud risk, model governance, and cross-functional collaboration, and plays a key role in shaping fraud prevention strategy across the organization.\n\nWhat You’ll Do\n\nLead and manage fraud detection activities, ensuring effective monitoring and resolution of alerts.\n\nOversee fraud recovery efforts in alignment with investigative functions to ensure timely restitution and case closure.\n\nConduct quality control reviews to ensure accuracy and consistency in fraud detection and investigation practices.\n\nConduct regular performance reviews and provide strategic coaching to enhance team effectiveness.\n\nServe as the primary authority over the fraud detection system, including vendor relationship oversight and ensuring optimal system performance.\n\nExecute system performance tuning and optimization to strengthen detection capabilities.\n\nIdentify, evaluate, and implement new fraud detection agents and technologies to advance program effectiveness.\n\nLead the annual enterprise-wide fraud risk assessment, identifying vulnerabilities and recommending mitigation strategies.\n\nConduct fraud risk assessments for new products and services to ensure proactive integration of fraud controls.\n\nDirect the Fraud Risk and Control Self-Assessment (RCSA) process in alignment with enterprise risk governance.\n\nPerform system coverage assessments to evaluate effectiveness and identify gaps in fraud detection.\n\nOversee fraud models under the Financial Crimes Prevention (FCP) Model Governance framework, including change control management.\n\nCollaborate with model risk stakeholders on fraud model validations and ongoing performance monitoring.\n\nPartner with operational leaders to define and document fraud-related roles and responsibilities.\n\nProduce and deliver fraud metrics, dashboards, and strategic reports to senior management.\n\nParticipate in the annual Business Continuity Planning (BCP) exercise to ensure fraud program resilience.\n\nMonitor fraud trends and provide strategic insights to enhance detection and prevention strategies, including the development and refinement of fraud-related policies and procedures.\n\nQualifications\n\nWhat You Bring\n\n5-7 years of experience in fraud risk management, financial crimes, or a related field within the financial services industry.\n\nDemonstrated experience in leading fraud detection programs, managing system performance, and overseeing vendor relationships.\n\nStrong understanding of fraud models, risk assessments, and control frameworks, with the ability to evaluate and influence enterprise-level fraud strategy.\n\nProven leadership and team management experience, including oversight of high-impact fraud detection and prevention initiatives.\n\nExcellent analytical, communication, and stakeholder management skills, with the ability to present complex findings to senior leadership and influence decision-making.\n\nFamiliarity with regulatory requirements related to fraud, AML, and financial crime, and the ability to interpret and apply them in policy and program development.\n\nDemonstrated ability to exercise independent judgment in matters of significance, including system configuration, risk mitigation, and model governance.\n\nExperience developing and refining fraud-related policies, procedures, and governance frameworks to ensure compliance and operational effectiveness.\n\nAbility to lead cross-functional collaboration and drive continuous improvement in fraud detection capabilities and risk controls.\n\nEducation\n\nBachelor's Degree in Business Administration, Finance, Accounting, Criminal Justice, or a related field preferred.\n\nAn equivalent combination of education and relevant professional experience may be considered in lieu of a degree.\n\nBenefits & Perks\n\nHealth Coverage: Medical, dental, and vision plans with employer contributions.\n\nRetirement Savings: 401(k) with matching, plus additional retirement options.\n\nPaid Time Off & Holidays: Generous PTO and paid holidays.\n\nWellness Support: Access to mental health and financial wellness resources.\n\nVisit our benefits page to learn more.\n\nEqual Opportunity\n\nCity National Bank of Florida is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any status protected by federal, state, or Florida law. We comply with the ADA and applicable Florida laws.\n\nInterview Guidelines\n\nTo ensure a fair interview process, the use of AI-enabled devices is not permitted during interviews.\n\nAccommodations\n\nIf you require a reasonable accommodation to apply or participate in the hiring process, please contact our Talent Attraction team at talent.attraction@citynational.com\n\n#J-18808-Ljbffr","company":"City National","rawCompany":"city national","city":"Doral","state":"FL","isRemote":false,"isActive":true,"createdAt":"2026-07-12T03:25:41.504Z","occupations":[{"code":"13-2099.04","title":"Fraud Examiners, Investigators and Analysts","slug":"fraud-examiners-investigators-and-analysts"},{"code":"11-9199.02","title":"Compliance Managers","slug":"compliance-managers"},{"code":"11-9199.08","title":"Loss Prevention Managers","slug":"loss-prevention-managers"}],"industries":[{"code":"522320","title":"Financial Transactions Processing, Reserve, and Clearinghouse Activities","slug":"financial-transactions-processing-reserve-and-clearinghouse-activities"},{"code":"522110","title":"Commercial Banking","slug":"commercial-banking"},{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Fraud Program Manager","description":"About Us\nThink BIG. Achieve More. At City National Bank of Florida, we invest in our people and the communities we serve. We’re entrepreneurs at heart—growing fast, making an impact, and shaping the future of banking in Florida.\n\nOverview\n\nAbout the Role\n\nThe Fraud Risk Program Manager is responsible for overseeing enterprise fraud detection and prevention. This leadership role includes managing a team of Detection Analysts, overseeing fraud system performance and vendor relationships, and ensuring compliance with regulatory and internal risk management standards. The incumbent exercises independent judgment and decision-making authority in strategic planning, operational oversight, and risk governance. This position requires advanced expertise in fraud risk, model governance, and cross-functional collaboration, and plays a key role in shaping fraud prevention strategy across the organization.\n\nWhat You’ll Do\n\nLead and manage fraud detection activities, ensuring effective monitoring and resolution of alerts.\n\nOversee fraud recovery efforts in alignment with investigative functions to ensure timely restitution and case closure.\n\nConduct quality control reviews to ensure accuracy and consistency in fraud detection and investigation practices.\n\nConduct regular performance reviews and provide strategic coaching to enhance team effectiveness.\n\nServe as the primary authority over the fraud detection system, including vendor relationship oversight and ensuring optimal system performance.\n\nExecute system performance tuning and optimization to strengthen detection capabilities.\n\nIdentify, evaluate, and implement new fraud detection agents and technologies to advance program effectiveness.\n\nLead the annual enterprise-wide fraud risk assessment, identifying vulnerabilities and recommending mitigation strategies.\n\nConduct fraud risk assessments for new products and services to ensure proactive integration of fraud controls.\n\nDirect the Fraud Risk and Control Self-Assessment (RCSA) process in alignment with enterprise risk governance.\n\nPerform system coverage assessments to evaluate effectiveness and identify gaps in fraud detection.\n\nOversee fraud models under the Financial Crimes Prevention (FCP) Model Governance framework, including change control management.\n\nCollaborate with model risk stakeholders on fraud model validations and ongoing performance monitoring.\n\nPartner with operational leaders to define and document fraud-related roles and responsibilities.\n\nProduce and deliver fraud metrics, dashboards, and strategic reports to senior management.\n\nParticipate in the annual Business Continuity Planning (BCP) exercise to ensure fraud program resilience.\n\nMonitor fraud trends and provide strategic insights to enhance detection and prevention strategies, including the development and refinement of fraud-related policies and procedures.\n\nQualifications\n\nWhat You Bring\n\n5-7 years of experience in fraud risk management, financial crimes, or a related field within the financial services industry.\n\nDemonstrated experience in leading fraud detection programs, managing system performance, and overseeing vendor relationships.\n\nStrong understanding of fraud models, risk assessments, and control frameworks, with the ability to evaluate and influence enterprise-level fraud strategy.\n\nProven leadership and team management experience, including oversight of high-impact fraud detection and prevention initiatives.\n\nExcellent analytical, communication, and stakeholder management skills, with the ability to present complex findings to senior leadership and influence decision-making.\n\nFamiliarity with regulatory requirements related to fraud, AML, and financial crime, and the ability to interpret and apply them in policy and program development.\n\nDemonstrated ability to exercise independent judgment in matters of significance, including system configuration, risk mitigation, and model governance.\n\nExperience developing and refining fraud-related policies, procedures, and governance frameworks to ensure compliance and operational effectiveness.\n\nAbility to lead cross-functional collaboration and drive continuous improvement in fraud detection capabilities and risk controls.\n\nEducation\n\nBachelor's Degree in Business Administration, Finance, Accounting, Criminal Justice, or a related field preferred.\n\nAn equivalent combination of education and relevant professional experience may be considered in lieu of a degree.\n\nBenefits & Perks\n\nHealth Coverage: Medical, dental, and vision plans with employer contributions.\n\nRetirement Savings: 401(k) with matching, plus additional retirement options.\n\nPaid Time Off & Holidays: Generous PTO and paid holidays.\n\nWellness Support: Access to mental health and financial wellness resources.\n\nVisit our benefits page to learn more.\n\nEqual Opportunity\n\nCity National Bank of Florida is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any status protected by federal, state, or Florida law. We comply with the ADA and applicable Florida laws.\n\nInterview Guidelines\n\nTo ensure a fair interview process, the use of AI-enabled devices is not permitted during interviews.\n\nAccommodations\n\nIf you require a reasonable accommodation to apply or participate in the hiring process, please contact our Talent Attraction team at talent.attraction@citynational.com\n\n#J-18808-Ljbffr","datePosted":"2026-07-12T03:25:41.504Z","dateModified":"2026-07-12T03:25:41.504Z","hiringOrganization":{"@type":"Organization","name":"City National","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Doral","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a1c33db67c09dc5d5d2bb032"},"url":"https://jobsearcher.com/jobs/a1c33db67c09dc5d5d2bb032"}}