{"schemaVersion":"jobsearcher.job.v1","id":"a18bfbba6dc59e47a3971ee6","url":"https://jobsearcher.com/jobs/a18bfbba6dc59e47a3971ee6","canonicalUrl":"https://jobsearcher.com/jobs/a18bfbba6dc59e47a3971ee6","title":"Technical Support Specialist III","description":"Description:\nSUMMARY OF FUNCTIONS:\nAs a Technical Support Specialist III, this role involves designing, implementing, and maintaining network infrastructure for multiple clients, ensuring optimal performance, security, and reliability. The Technical Support Specialist III is expected to have strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, client-focused environment.\nBASE PAY AND COMPENSATION:\nThe Technical Support Specialist III will receive an hourly wage starting at $38.00 per hour up to $55.00 per hour. This position is a full-time position and may be required to work some weekends and holidays as needed.\nBENEFITS:\nEmployer-Contributed Health Benefits\nEmployer-Contributed Dental & Vision Insurance\nEmployer-Contributed Life Insurance\n401K Retirement Plan\nFlexible Spending Account (FSA) Health Care Program\nEmployee Training and Certifications\nPaid Holidays - 10 Days\nPaid Sick Leave\nPaid Vacation Time\nCompany Sponsored Luncheons and Fully Stocked Kitchen\nKEY RESPONSIBILITIES:\nDesign, implement, and manage network systems including routers, switches, firewalls, and load balancers.\nMonitor network performance and ensure high availability and reliability across client environments.\nTroubleshoot and resolve network-related issues promptly, providing escalation support when necessary.\nPerform network maintenance and upgrades, including patches and firmware updates.\nDevelop and enforce network security policies, disaster recovery plans, and backup procedures.\nConduct regular network performance testing and generate detailed reports.\nCollaborate with internal teams and vendors to optimize network services.\nProvide technical support and guidance to clients and junior staff.\nStay current with emerging technologies and best practices.\nPerforms review audits of client’s current information systems.\nPerform Disaster Recovery functions for supported end clients.\nPerform Network and Security Audits.\nOversee and administer client’s network servers, network infrastructure, peripheral devices, and workstations.\nMonitor performance and maintain security of LANs. Work with multiple hardware and software platforms.\nEnsure the integrity and security of enterprise data on host computers, multiple databases.\nPractice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.\nUtilize our organization’s monitoring software/hardware used in maintaining the client’s network infrastructure.\nDeployment and installation of workstations, hardware and software at client locations.\nDriving to client sites to deliver goods and perform maintenance and troubleshooting as described above.\nDriving is a core job function, and alternative transportation methods would not meet operational needs.\nRequirements:\nQUALIFICATIONS:\nBachelor’s degree in computer science, Information Technology, or related field.\n3–5 years of experience in network engineering, preferably in an MSP environment.\nStrong knowledge of network protocols (TCP/IP, DNS, DHCP, TCP/IP) and routing/switching technologies.\nExperience with firewalls, VPNs, SD-WAN, and network security principles.\nFamiliarity with cloud networking (AWS, Azure) and virtualization technologies.\nProficiency in network monitoring tools and remote management systems.\nRelevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are a plus.\nExcellent communication and customer service skills.\nAbility to work independently and participate in on-call rotations.\nAbility to legally operate a motor vehicle in California and maintain a driving record that meets company safety standards.\nEmployment is contingent upon successfully completing a Criminal Justice Information Service (CJIS) background check, as required by law\nBackground check and drug screen will be conducted after a conditional offer of employment is made.\nSKILLS & KNOWLEDGE:\nAbility to work independently and achieve high standards to meet multiple deadlines.\nExplicitly proficient communicator, including writing, speaking, editing, proofreading.\nAbility to work on small and large projects with great attention to detail.\nAdept in developing and maintaining strong relationships with management, staff, vendors, and clients.\nExhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy.\nExcellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations.\nInterpersonal skills such as telephony skills, communication skills, active listening, and client-care.\nAbility to multi-task and adapt to changes quickly.\nTechnical awareness: ability to match resources to technical issues appropriately.\nService awareness of all organization’s key IT services for which support is being provided.\nUnderstanding of support tools, techniques, and how technology is used to provide IT services.\nScripting skills (PowerShell) for automation tasks.\nUnderstanding and defining the 7 layers of OSI model.\nExperience in SAN, Nas, ISCSI,RAID\nExperience in Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support.\nExperience with VoIP systems and wireless networking.\nMail protector Migration and DNS configuration Skills.\nExperience in Active Directory Support, Microsoft Windows, Microsoft Exchange, and Windows Server Support.","company":"Pc Solution","rawCompany":"pc solution","city":"Clovis","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-03T13:02:52.081Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1241.00","title":"Computer Network Architects","slug":"computer-network-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Specialist III","description":"Description:\nSUMMARY OF FUNCTIONS:\nAs a Technical Support Specialist III, this role involves designing, implementing, and maintaining network infrastructure for multiple clients, ensuring optimal performance, security, and reliability. The Technical Support Specialist III is expected to have strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, client-focused environment.\nBASE PAY AND COMPENSATION:\nThe Technical Support Specialist III will receive an hourly wage starting at $38.00 per hour up to $55.00 per hour. This position is a full-time position and may be required to work some weekends and holidays as needed.\nBENEFITS:\nEmployer-Contributed Health Benefits\nEmployer-Contributed Dental & Vision Insurance\nEmployer-Contributed Life Insurance\n401K Retirement Plan\nFlexible Spending Account (FSA) Health Care Program\nEmployee Training and Certifications\nPaid Holidays - 10 Days\nPaid Sick Leave\nPaid Vacation Time\nCompany Sponsored Luncheons and Fully Stocked Kitchen\nKEY RESPONSIBILITIES:\nDesign, implement, and manage network systems including routers, switches, firewalls, and load balancers.\nMonitor network performance and ensure high availability and reliability across client environments.\nTroubleshoot and resolve network-related issues promptly, providing escalation support when necessary.\nPerform network maintenance and upgrades, including patches and firmware updates.\nDevelop and enforce network security policies, disaster recovery plans, and backup procedures.\nConduct regular network performance testing and generate detailed reports.\nCollaborate with internal teams and vendors to optimize network services.\nProvide technical support and guidance to clients and junior staff.\nStay current with emerging technologies and best practices.\nPerforms review audits of client’s current information systems.\nPerform Disaster Recovery functions for supported end clients.\nPerform Network and Security Audits.\nOversee and administer client’s network servers, network infrastructure, peripheral devices, and workstations.\nMonitor performance and maintain security of LANs. Work with multiple hardware and software platforms.\nEnsure the integrity and security of enterprise data on host computers, multiple databases.\nPractice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.\nUtilize our organization’s monitoring software/hardware used in maintaining the client’s network infrastructure.\nDeployment and installation of workstations, hardware and software at client locations.\nDriving to client sites to deliver goods and perform maintenance and troubleshooting as described above.\nDriving is a core job function, and alternative transportation methods would not meet operational needs.\nRequirements:\nQUALIFICATIONS:\nBachelor’s degree in computer science, Information Technology, or related field.\n3–5 years of experience in network engineering, preferably in an MSP environment.\nStrong knowledge of network protocols (TCP/IP, DNS, DHCP, TCP/IP) and routing/switching technologies.\nExperience with firewalls, VPNs, SD-WAN, and network security principles.\nFamiliarity with cloud networking (AWS, Azure) and virtualization technologies.\nProficiency in network monitoring tools and remote management systems.\nRelevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are a plus.\nExcellent communication and customer service skills.\nAbility to work independently and participate in on-call rotations.\nAbility to legally operate a motor vehicle in California and maintain a driving record that meets company safety standards.\nEmployment is contingent upon successfully completing a Criminal Justice Information Service (CJIS) background check, as required by law\nBackground check and drug screen will be conducted after a conditional offer of employment is made.\nSKILLS & KNOWLEDGE:\nAbility to work independently and achieve high standards to meet multiple deadlines.\nExplicitly proficient communicator, including writing, speaking, editing, proofreading.\nAbility to work on small and large projects with great attention to detail.\nAdept in developing and maintaining strong relationships with management, staff, vendors, and clients.\nExhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy.\nExcellent problem-solving skills, in both mundane and highly sensitive, albeit complex situations.\nInterpersonal skills such as telephony skills, communication skills, active listening, and client-care.\nAbility to multi-task and adapt to changes quickly.\nTechnical awareness: ability to match resources to technical issues appropriately.\nService awareness of all organization’s key IT services for which support is being provided.\nUnderstanding of support tools, techniques, and how technology is used to provide IT services.\nScripting skills (PowerShell) for automation tasks.\nUnderstanding and defining the 7 layers of OSI model.\nExperience in SAN, Nas, ISCSI,RAID\nExperience in Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support.\nExperience with VoIP systems and wireless networking.\nMail protector Migration and DNS configuration Skills.\nExperience in Active Directory Support, Microsoft Windows, Microsoft Exchange, and Windows Server Support.","datePosted":"2026-08-03T13:02:52.081Z","dateModified":"2026-08-03T13:02:52.081Z","hiringOrganization":{"@type":"Organization","name":"Pc Solution","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Clovis","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a18bfbba6dc59e47a3971ee6"},"url":"https://jobsearcher.com/jobs/a18bfbba6dc59e47a3971ee6"}}