Receptionist

Position Summary: The Receptionist serves as the first point of contact for Viwinco, welcoming visitors and handling all incoming calls with professionalism and courtesy. This position plays a vital role in supporting Viwinco’s goal of becoming a World Class organization by maintaining a positive, organized, and customer-focused front office environment. Primary Responsibilities: Greet all visitors, including customers and walk-in applicants; ensure they complete the visitor log. Direct visitors to the appropriate department or contact person. Display a professional, courteous, and helpful demeanor at all times. Help foster a clean, organized, and welcoming front office environment aligned with Viwinco’s World Class standards. Answer all incoming calls by the second ring with a courteous and professional tone. Screen and direct calls to the appropriate person or department. Take and relay accurate messages when needed. Sort and distribute all incoming mail and invoices. Sort and file PODs (Proof of Delivery) documents accurately. Assemble and distribute Viwinco catalogs upon request. Set up a welcome sign for visiting guests and tour groups. Order product literature from the OB department and manage the literature room inventory. Pack and ship literature and sales tools to customers using the Viwinco truck. Scan out rolling displays, hand samples, and bucks with hand scanner. Provide backup support to the Customer Service team. Take memos from customer service department out to production and shipping. Manage the shipment of UPS parts in response to homeowner requests. Procure office supplies to support company operations. Coordinate and arrange lunches for company tours. Perform other tasks as deemed necessary by management. Requirements: High school diploma or equivalent required. Prior receptionist or administrative experience preferred. Strong verbal communication and interpersonal skills. Professional appearance and customer-service oriented mindset. Proficient in Microsoft Office and basic computer applications. Ability to manage multiple tasks with accuracy and efficiency. Positive attitude and willingness to support various departments as needed Bilingual (Spanish) a plus