{"schemaVersion":"jobsearcher.job.v1","id":"a147892a71aa2b1d906acf3c","url":"https://jobsearcher.com/jobs/a147892a71aa2b1d906acf3c","canonicalUrl":"https://jobsearcher.com/jobs/a147892a71aa2b1d906acf3c","title":"Shift Lead","description":"This position opening is for our location opening in West Covina, late January 2026.\nPosition Title: Shift Lead\nEmployment Type: Full-Time and Part-Time / Non-Exempt\nReports To: Store Manager / Owner\nPosition Summary\nAt Wallace Chicken, our Shift Leads are more than just supervisors, they’re culture carriers and operational anchors. As a Shift Lead, you’ll help run the day-to-day operations of your shift by guiding team members, upholding service standards, and keeping the kitchen and front-of-house running smoothly. You’ll be responsible for team performance, guest satisfaction, and execution excellence during your shift. This role is ideal for someone who leads by example, communicates clearly, and thrives in a fast-paced, high-energy environment.\nShift Lead Salary starts at $18.50/hour pending two month probationary period after which salary will be raised to $20.00/hour.\nKey Responsibilities\nLead and support team members during operating hours to ensure smooth, efficient service\nOversee food quality, speed, and consistency during prep and rush periods\nOperate and troubleshoot the POS system, ensure accurate order entry, and monitor cash handling\nExecute and enforce all food safety, hygiene, and cleanliness standards\nConduct shift checklists, station setups, and end-of-day closeouts\nManage break schedules, delegate tasks, and keep team on pace during shifts\nServe as the point of contact for team questions, guest concerns, or on-the-spot problem-solving\nMaintain a clean, organized, and fully stocked kitchen and front-of-house\nCommunicate any equipment issues, inventory needs, or team concerns to the General Manager\nTrain and mentor new team members using Wallace Chicken standards\nModel professionalism, positivity, and urgency in every task\nManage inventory to maintain proper stock levels during busy periods while ensuring minimal waste\nProvide excellent customer service by checking in with customers to ensure satisfaction and addressing concerns promptly\nQualifications and Requirements\nPrior experience in a leadership or supervisory role in QSR or food service preferred\nProficiency in operating a POS system and basic cash handling procedures\nStrong understanding of kitchen operations, safety practices, and guest service\nAbility to lift up to 50 lbs, bend, stand, and move quickly throughout the shift\nEffective communicator with strong delegation and time management skills\nAble to remain calm and clear-headed under pressure or during rush periods\nProficient in reading checklists, recipes, and procedural documentation\nReliable and punctual with flexible availability (nights, weekends, holidays)\nHolds or is willing to obtain a valid California Food Handler Card\nWho You Are\nA natural leader who sets the tone through action\nDetail-oriented and organized, even in a fast-moving environment\nCommitted to team success and individual accountability\nProactive, solutions-focused, and always looking for ways to improve\nProud of your work and passionate about food, service, and guest experience\nWhy Join Wallace Chicken\nWallace Chicken isn’t just a place to work — it’s a place to lead, grow, and win. As a Shift Lead, you’ll help shape the future of a fast-growing brand rooted in quality, hustle, and people-first values. We invest in our team, promote from within, and build leaders who thrive. If you’re ready to step up and lead a winning shift, Wallace is the place for you.\nWelcome to Wallace! We’re a Quick Service Restaurant brand committed to delivering high-quality, fresh food in a welcoming environment. Our focus is on exceptional customer service and providing meals that are both delicious and affordable. As we grow, we’re excited to bring more people into the Wallace team and continue delivering great food and service.\nPay: $20.00 - $25.00 / hour\nJob Type: fulltime, parttime\nSchedule:\nWeekend availability\nDay shift\nNight shift\nEducation: No education required\nWork location: On-site","company":"Wallace","rawCompany":"wallace","city":"Walnut","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:28:51.652Z","occupations":[{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"},{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"}],"industries":[{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722514","title":"Cafeterias, Grill Buffets, and Buffets","slug":"cafeterias-grill-buffets-and-buffets"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Shift Lead","description":"This position opening is for our location opening in West Covina, late January 2026.\nPosition Title: Shift Lead\nEmployment Type: Full-Time and Part-Time / Non-Exempt\nReports To: Store Manager / Owner\nPosition Summary\nAt Wallace Chicken, our Shift Leads are more than just supervisors, they’re culture carriers and operational anchors. As a Shift Lead, you’ll help run the day-to-day operations of your shift by guiding team members, upholding service standards, and keeping the kitchen and front-of-house running smoothly. You’ll be responsible for team performance, guest satisfaction, and execution excellence during your shift. This role is ideal for someone who leads by example, communicates clearly, and thrives in a fast-paced, high-energy environment.\nShift Lead Salary starts at $18.50/hour pending two month probationary period after which salary will be raised to $20.00/hour.\nKey Responsibilities\nLead and support team members during operating hours to ensure smooth, efficient service\nOversee food quality, speed, and consistency during prep and rush periods\nOperate and troubleshoot the POS system, ensure accurate order entry, and monitor cash handling\nExecute and enforce all food safety, hygiene, and cleanliness standards\nConduct shift checklists, station setups, and end-of-day closeouts\nManage break schedules, delegate tasks, and keep team on pace during shifts\nServe as the point of contact for team questions, guest concerns, or on-the-spot problem-solving\nMaintain a clean, organized, and fully stocked kitchen and front-of-house\nCommunicate any equipment issues, inventory needs, or team concerns to the General Manager\nTrain and mentor new team members using Wallace Chicken standards\nModel professionalism, positivity, and urgency in every task\nManage inventory to maintain proper stock levels during busy periods while ensuring minimal waste\nProvide excellent customer service by checking in with customers to ensure satisfaction and addressing concerns promptly\nQualifications and Requirements\nPrior experience in a leadership or supervisory role in QSR or food service preferred\nProficiency in operating a POS system and basic cash handling procedures\nStrong understanding of kitchen operations, safety practices, and guest service\nAbility to lift up to 50 lbs, bend, stand, and move quickly throughout the shift\nEffective communicator with strong delegation and time management skills\nAble to remain calm and clear-headed under pressure or during rush periods\nProficient in reading checklists, recipes, and procedural documentation\nReliable and punctual with flexible availability (nights, weekends, holidays)\nHolds or is willing to obtain a valid California Food Handler Card\nWho You Are\nA natural leader who sets the tone through action\nDetail-oriented and organized, even in a fast-moving environment\nCommitted to team success and individual accountability\nProactive, solutions-focused, and always looking for ways to improve\nProud of your work and passionate about food, service, and guest experience\nWhy Join Wallace Chicken\nWallace Chicken isn’t just a place to work — it’s a place to lead, grow, and win. As a Shift Lead, you’ll help shape the future of a fast-growing brand rooted in quality, hustle, and people-first values. We invest in our team, promote from within, and build leaders who thrive. If you’re ready to step up and lead a winning shift, Wallace is the place for you.\nWelcome to Wallace! We’re a Quick Service Restaurant brand committed to delivering high-quality, fresh food in a welcoming environment. Our focus is on exceptional customer service and providing meals that are both delicious and affordable. As we grow, we’re excited to bring more people into the Wallace team and continue delivering great food and service.\nPay: $20.00 - $25.00 / hour\nJob Type: fulltime, parttime\nSchedule:\nWeekend availability\nDay shift\nNight shift\nEducation: No education required\nWork location: On-site","datePosted":"2026-04-14T10:28:51.652Z","dateModified":"2026-04-14T10:28:51.652Z","hiringOrganization":{"@type":"Organization","name":"Wallace","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Walnut","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a147892a71aa2b1d906acf3c"},"url":"https://jobsearcher.com/jobs/a147892a71aa2b1d906acf3c"}}