{"schemaVersion":"jobsearcher.job.v1","id":"a1414e6ea974252559a3be18","url":"https://jobsearcher.com/jobs/a1414e6ea974252559a3be18","canonicalUrl":"https://jobsearcher.com/jobs/a1414e6ea974252559a3be18","title":"Application Support Engineer","description":"Job Title: Application Support EngineerLocation: Sunnyvale, CA (need only local candidates in Bay Area, CA)Full timeGC, H4 and USC Required Skills7+ years of hands-on experience in application/production support.Strong expertise in AWS cloud services and cloud-based application support.Strong Java development experienceExcellent troubleshooting and analytical skills.Java development experience.Experience handling critical production incidents and major incident management.Strong knowledge of ITIL processes and best practices.Expertise in AWS - EC2, S3, IAM, CloudWatch, RDS (MySQL, PostgreSQL, Oracle), Lambda, VPC, Auto Scaling, Elastic Load Balancer (ALB/NLB), Route 53, CloudFormation, ECS/EKS (preferred)Expertise in Application Support - Production Support (L2/L3), Incident, Problem, and Change Management, SLA & KPI Management, Root Cause Analysis (RCA), Performance Tuning, Application Monitoring, Release & Deployment SupportStrong Knowledge in SQL / NoSQL Databases, Query optimisation & performance analysis.Experience in Linux/Unix and Windows systemsExpertise in Shell Scripting/Python/TerraformExpertise in Git, Jenkins, Docker, Kubernetes, CI/CD pipelinesStrong knowledge in Monitoring and Logging - Splunk, Grafana, PrometheusKnowledge in ITSM tools - ServiceNow, BMC Remedy, JiraExcellent communication and stakeholder management skills.Ability to work independently in a fast-paced, 24x7 production support environment","company":"Mpower Plus","rawCompany":"mpower plus","city":"Sunnyvale","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-04T10:39:23.283Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Application Support Engineer","description":"Job Title: Application Support EngineerLocation: Sunnyvale, CA (need only local candidates in Bay Area, CA)Full timeGC, H4 and USC Required Skills7+ years of hands-on experience in application/production support.Strong expertise in AWS cloud services and cloud-based application support.Strong Java development experienceExcellent troubleshooting and analytical skills.Java development experience.Experience handling critical production incidents and major incident management.Strong knowledge of ITIL processes and best practices.Expertise in AWS - EC2, S3, IAM, CloudWatch, RDS (MySQL, PostgreSQL, Oracle), Lambda, VPC, Auto Scaling, Elastic Load Balancer (ALB/NLB), Route 53, CloudFormation, ECS/EKS (preferred)Expertise in Application Support - Production Support (L2/L3), Incident, Problem, and Change Management, SLA & KPI Management, Root Cause Analysis (RCA), Performance Tuning, Application Monitoring, Release & Deployment SupportStrong Knowledge in SQL / NoSQL Databases, Query optimisation & performance analysis.Experience in Linux/Unix and Windows systemsExpertise in Shell Scripting/Python/TerraformExpertise in Git, Jenkins, Docker, Kubernetes, CI/CD pipelinesStrong knowledge in Monitoring and Logging - Splunk, Grafana, PrometheusKnowledge in ITSM tools - ServiceNow, BMC Remedy, JiraExcellent communication and stakeholder management skills.Ability to work independently in a fast-paced, 24x7 production support environment","datePosted":"2026-08-04T10:39:23.283Z","dateModified":"2026-08-04T10:39:23.283Z","hiringOrganization":{"@type":"Organization","name":"Mpower Plus","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sunnyvale","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a1414e6ea974252559a3be18"},"url":"https://jobsearcher.com/jobs/a1414e6ea974252559a3be18"}}