{"schemaVersion":"jobsearcher.job.v1","id":"a129fc79cf75aa1e181a1e02","url":"https://jobsearcher.com/jobs/a129fc79cf75aa1e181a1e02","canonicalUrl":"https://jobsearcher.com/jobs/a129fc79cf75aa1e181a1e02","title":"Client Services Representative","description":"JOB SUMMARY\nExzeo’s Client Services Representative will support policy servicing and claims-related activities across multiple insurance carriers. You will provide high-quality service to agents and policyholders on behalf of our clients. This role is responsible for handling inbound inquiries and processing policy transactions with accuracy, efficiency, and compliance.\nESSENTIAL DUTIES & RESPONSIBILITIES\nDeliver professional, courteous, and solution-oriented customer service\nHandle inbound calls and respond to inquiries related to policies, billing, and claims\nProcess endorsements, policy changes, cancellations, reinstatements, and payments\nPrepare quotes and policy documentation\nMaintain accurate records across multiple systems\nSupport First Notice of Loss (FNOL) intake\nAssist during catastrophe (CAT) events\nEnsure compliance with carrier guidelines and regulations\nMeet performance standards, including adherence to schedule, attendance requirements, and Quality Assurance (QA) score expectations\nParticipate in ongoing training and development; continuing education requirements\nREQUIRED SKILLS & EXPERIENCE\nStrong communication skills\nExcellent customer service ability\nDetail-oriented and accurate\nStrong problem-solving skills\nAbility to multitask in a fast-paced environment\nP&C insurance knowledge a plus\nBilingual a plus\nEDUCATION & TRAINING\nAssociate or bachelor’s degree in Insurance, Risk Management, Business Administration, or closely related field preferred.\nLICENSE OR CERTIFICATIONS\n20-44 or 2-20 Insurance License must be obtained within 90 days of employment (company paid).\nTo foster Exzeo’s commitment to creating a collaborative work environment, remote workers will be required to report to a central office location for one week every quarter for collaboration, team building, and educational exercises.\nExzeo offers 100% employer-paid health, dental, vision, life, and disability insurance for employees, a flexible paid time off plan, a 401(k) match, and bonus potential.","company":"Exzeo Group","rawCompany":"exzeo group","city":"Miami","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-07-30T11:33:20.833Z","occupations":[{"code":"43-9041.00","title":"Insurance Claims and Policy Processing Clerks","slug":"insurance-claims-and-policy-processing-clerks"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-3021.00","title":"Insurance Sales Agents","slug":"insurance-sales-agents"}],"industries":[{"code":"524298","title":"All Other Insurance Related Activities","slug":"all-other-insurance-related-activities"},{"code":"524210","title":"Insurance Agencies and Brokerages","slug":"insurance-agencies-and-brokerages"},{"code":"524126","title":"Direct Property and Casualty Insurance Carriers","slug":"direct-property-and-casualty-insurance-carriers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Services Representative","description":"JOB SUMMARY\nExzeo’s Client Services Representative will support policy servicing and claims-related activities across multiple insurance carriers. You will provide high-quality service to agents and policyholders on behalf of our clients. This role is responsible for handling inbound inquiries and processing policy transactions with accuracy, efficiency, and compliance.\nESSENTIAL DUTIES & RESPONSIBILITIES\nDeliver professional, courteous, and solution-oriented customer service\nHandle inbound calls and respond to inquiries related to policies, billing, and claims\nProcess endorsements, policy changes, cancellations, reinstatements, and payments\nPrepare quotes and policy documentation\nMaintain accurate records across multiple systems\nSupport First Notice of Loss (FNOL) intake\nAssist during catastrophe (CAT) events\nEnsure compliance with carrier guidelines and regulations\nMeet performance standards, including adherence to schedule, attendance requirements, and Quality Assurance (QA) score expectations\nParticipate in ongoing training and development; continuing education requirements\nREQUIRED SKILLS & EXPERIENCE\nStrong communication skills\nExcellent customer service ability\nDetail-oriented and accurate\nStrong problem-solving skills\nAbility to multitask in a fast-paced environment\nP&C insurance knowledge a plus\nBilingual a plus\nEDUCATION & TRAINING\nAssociate or bachelor’s degree in Insurance, Risk Management, Business Administration, or closely related field preferred.\nLICENSE OR CERTIFICATIONS\n20-44 or 2-20 Insurance License must be obtained within 90 days of employment (company paid).\nTo foster Exzeo’s commitment to creating a collaborative work environment, remote workers will be required to report to a central office location for one week every quarter for collaboration, team building, and educational exercises.\nExzeo offers 100% employer-paid health, dental, vision, life, and disability insurance for employees, a flexible paid time off plan, a 401(k) match, and bonus potential.","datePosted":"2026-07-30T11:33:20.833Z","dateModified":"2026-07-30T11:33:20.833Z","hiringOrganization":{"@type":"Organization","name":"Exzeo Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Miami","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a129fc79cf75aa1e181a1e02"},"url":"https://jobsearcher.com/jobs/a129fc79cf75aa1e181a1e02"}}