{"schemaVersion":"jobsearcher.job.v1","id":"a0ad9ab0b9babc5252d33e0a","url":"https://jobsearcher.com/jobs/a0ad9ab0b9babc5252d33e0a","canonicalUrl":"https://jobsearcher.com/jobs/a0ad9ab0b9babc5252d33e0a","title":"Senior Program Manager, Ops Tech Solutions (OTS)","description":"5+ years of program or project management experience\nExperience using data and metrics to determine and drive improvements\nExperience owning program strategy, end to end delivery, and communicating results to senior leadership\nAre you passionate about driving enterprise level IT solutions? Are you a hands-on expert with Agile methodologies and Program Management best practices? Are you interested in joining a growing team that is transforming IT solutions across a worldwide organization?\n\nOperations Technology Solutions (OTS) is seeking technical experts to join our team. We're looking for a customer focused, analytically and technically skilled Sr. Program Manager to innovate on behalf of customers, build effective solutions and deliver within OTS.\n\nKey job responsibilities\n\nAdvocate for ideal OTS customer experience and identify and drive data-driven improvement projects\nDrive new hardware and software feature launches and increase existing feature adoption by becoming the liaison for cross-functional teams\nIdentify and formalize metrics to track through weekly business reviews\nEngage with both internal and external partners to identify product enhancements\nA day in the life\nmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.\n\nThe benefits that generally apply to regular, full-time employees include:\n\nMedical, Dental, and Vision Coverage\nMaternity and Parental Leave Options\nPaid Time Off (PTO)\n401(k) Plan\nIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!\n\nAt Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!\n\nAbout the team\nOur team oversees the planning and execution of large-scale, cross functional programs both software and hardware. We focus on driving alignment, managing dependencies, and ensuring successful delivery of projects across multiple product initiatives. Our core responsibilities include:\n\nDeveloping program plans, defining objectives, and establishing governance structure. We ensure alignment with business goals, manage risks, and track progress against milestones.\nFacilitate communication and collaboration among different teams and stakeholders.\nIdentify risks, assess their potential impact and develop mitigation strategies.\nAnalyze and derive data insights through PA/BI and publish those insights to broader stakeholders throughout the program lifecycle.\n2+ years of driving process improvements experience\nMaster's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field\nAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.","company":"Amazon.com Services","rawCompany":"amazoncom services","city":"Franklin","state":"TN","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:02:12.833Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Program Manager, Ops Tech Solutions (OTS)","description":"5+ years of program or project management experience\nExperience using data and metrics to determine and drive improvements\nExperience owning program strategy, end to end delivery, and communicating results to senior leadership\nAre you passionate about driving enterprise level IT solutions? Are you a hands-on expert with Agile methodologies and Program Management best practices? Are you interested in joining a growing team that is transforming IT solutions across a worldwide organization?\n\nOperations Technology Solutions (OTS) is seeking technical experts to join our team. We're looking for a customer focused, analytically and technically skilled Sr. Program Manager to innovate on behalf of customers, build effective solutions and deliver within OTS.\n\nKey job responsibilities\n\nAdvocate for ideal OTS customer experience and identify and drive data-driven improvement projects\nDrive new hardware and software feature launches and increase existing feature adoption by becoming the liaison for cross-functional teams\nIdentify and formalize metrics to track through weekly business reviews\nEngage with both internal and external partners to identify product enhancements\nA day in the life\nmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.\n\nThe benefits that generally apply to regular, full-time employees include:\n\nMedical, Dental, and Vision Coverage\nMaternity and Parental Leave Options\nPaid Time Off (PTO)\n401(k) Plan\nIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!\n\nAt Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!\n\nAbout the team\nOur team oversees the planning and execution of large-scale, cross functional programs both software and hardware. We focus on driving alignment, managing dependencies, and ensuring successful delivery of projects across multiple product initiatives. Our core responsibilities include:\n\nDeveloping program plans, defining objectives, and establishing governance structure. We ensure alignment with business goals, manage risks, and track progress against milestones.\nFacilitate communication and collaboration among different teams and stakeholders.\nIdentify risks, assess their potential impact and develop mitigation strategies.\nAnalyze and derive data insights through PA/BI and publish those insights to broader stakeholders throughout the program lifecycle.\n2+ years of driving process improvements experience\nMaster's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field\nAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.","datePosted":"2026-04-12T21:02:12.833Z","dateModified":"2026-04-12T21:02:12.833Z","hiringOrganization":{"@type":"Organization","name":"Amazon.com Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Franklin","addressRegion":"TN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a0ad9ab0b9babc5252d33e0a"},"url":"https://jobsearcher.com/jobs/a0ad9ab0b9babc5252d33e0a"}}