Remote Inbound Call Specialist - Public Tip Line

A leading technology solutions provider seeks a motivated Jr Customer Service Representative to work fully remote, primarily for the DHS ICE HSI Tip Line. Candidates must have 3+ years of call center experience and strong customer service skills. Responsibilities include managing incoming tips, documenting information accurately, and conducting research. Ideal candidates will excel in multitasking and demonstrate excellent communication abilities. This role offers a dynamic work environment and opportunities for process improvement. #J-18808-Ljbffr