{"schemaVersion":"jobsearcher.job.v1","id":"9fa1dce51ee2adfde8bc59b3","url":"https://jobsearcher.com/jobs/9fa1dce51ee2adfde8bc59b3","canonicalUrl":"https://jobsearcher.com/jobs/9fa1dce51ee2adfde8bc59b3","title":"Client Success Operations Analyst","description":"Mission ContextWe are looking for a Client Success Operations Analyst responsible for developing metrics utilizing various data sources such as Salesforce, Snowflake, Qlik, and Smartsheet.This role leverages tools like MS Excel, PowerPoint, SFDC, ServiceNow, Highspot, and Qlik Sense to provide crucial support to the client success organization.The role is responsible for ensuring the accuracy and consistency of metrics, bringing visibility to Key Performance Indicators (KPIs), understanding Global Client Onboarding and Global Client Engagement data, and performing audits to maintain data accuracy.MissionsCollaborate in the preparation of weekly, monthly, quarterly, and year-end reports, ensuring their timely and error-free deliveryProvide recommendations and insights, ensuring the data tells a storyUtilize technology, including Snowflake, Qlik, ServiceNow, and SFDC, to provide real-time insights into KPIsIntegrate data from various sources, including Smartsheet, Excel, SFDC, SharePoint, and ServiceNow, to generate metricsCreate various types of visualizations in tools such as Smartsheet, SFDC, ServiceNow, Highspot, and Qlik SenseWork in partnership with the Backoffice located in Hyderabad, India to provide ad hoc metrics and translate those metrics into insightsDemonstrate the ability to work both independently and collaboratively within a team environmentCommunicate effectively with internal and external stakeholders, including executive leadershipBe open to flexible work hours and shifts as required to support and partner with a global teamRequired ProfileQlik development capabilitiesExperience working in a dynamic, fast-paced technological environmentExperience working with Highspot, MS Excel, PowerPoint, SharePoint, Smartsheet, ServiceNow, Qlik Sense, and SFDCGood analytical and logical skillsAbility to present data and provide observations and recommendations based on insightsBachelor's and/or Master's Degree in Data Science highly desired, or equivalent experienceAdditional InformationLocation: US BasedDuration: 6 months, with possibility of extensionContract Type: Freelance","company":"Pixie","rawCompany":"pixie","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-10-10T08:34:56.162Z","occupations":[{"code":"15-2051.00","title":"Data Scientists","slug":"data-scientists"},{"code":"15-2051.01","title":"Business Intelligence Analysts","slug":"business-intelligence-analysts"},{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"}],"industries":[{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"},{"code":"541611","title":"Administrative 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working in a dynamic, fast-paced technological environmentExperience working with Highspot, MS Excel, PowerPoint, SharePoint, Smartsheet, ServiceNow, Qlik Sense, and SFDCGood analytical and logical skillsAbility to present data and provide observations and recommendations based on insightsBachelor's and/or Master's Degree in Data Science highly desired, or equivalent experienceAdditional InformationLocation: US BasedDuration: 6 months, with possibility of extensionContract Type: Freelance","datePosted":"2026-10-10T08:34:56.162Z","dateModified":"2026-10-10T08:34:56.162Z","hiringOrganization":{"@type":"Organization","name":"Pixie","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9fa1dce51ee2adfde8bc59b3"},"url":"https://jobsearcher.com/jobs/9fa1dce51ee2adfde8bc59b3"}}