{"schemaVersion":"jobsearcher.job.v1","id":"9f93b47c16da0491e620f20e","url":"https://jobsearcher.com/jobs/9f93b47c16da0491e620f20e","canonicalUrl":"https://jobsearcher.com/jobs/9f93b47c16da0491e620f20e","title":"Remote Enterprise WordPress Support Engineer - VIP","description":"Automattic is seeking a Support Engineer to deliver high-quality technical support primarily through Zendesk tickets. In this fully remote role, you'll troubleshoot complex issues for a diverse range of enterprise customers, requiring a solid understanding of WordPress and web technologies. Responsible for escalations, customer communication, and documentation, you're encouraged to demonstrate initiative and contribute to the team's success. The position offers a competitive salary ranging from $55,000 to $85,000 USD, along with an open vacation policy.#J-18808-Ljbffr","company":"Automattic","rawCompany":"automattic","isRemote":true,"isActive":false,"createdAt":"2026-05-23T15:59:29.464Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Enterprise WordPress Support Engineer - VIP","description":"Automattic is seeking a Support Engineer to deliver high-quality technical support primarily through Zendesk tickets. In this fully remote role, you'll troubleshoot complex issues for a diverse range of enterprise customers, requiring a solid understanding of WordPress and web technologies. Responsible for escalations, customer communication, and documentation, you're encouraged to demonstrate initiative and contribute to the team's success. The position offers a competitive salary ranging from $55,000 to $85,000 USD, along with an open vacation policy.#J-18808-Ljbffr","datePosted":"2026-05-23T15:59:29.464Z","dateModified":"2026-05-23T15:59:29.464Z","hiringOrganization":{"@type":"Organization","name":"Automattic","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9f93b47c16da0491e620f20e"},"url":"https://jobsearcher.com/jobs/9f93b47c16da0491e620f20e"}}