{"schemaVersion":"jobsearcher.job.v1","id":"9ec4b43b1292614bb4483a9e","url":"https://jobsearcher.com/jobs/9ec4b43b1292614bb4483a9e","canonicalUrl":"https://jobsearcher.com/jobs/9ec4b43b1292614bb4483a9e","title":"Shift Manager Program","description":"Pathway to Leadership: Operations Lead Role\r\nAt Chick-fil-A Pasadena, we believe in developing exceptional leaders through a structured and intentional growth process. If you aspire to become an Operations Lead , here's what you can expect on your journey:\r\nFoundational Training (First 90 Days)\r\nAll candidates begin in the Team Member role for their first 90 days to build a strong understanding of our culture, guest experience, and daily operations.\r\nEvaluation & Advancement\r\nAfter 90 days, your performance and leadership potential will be assessed to determine readiness for the Operations Lead Training Program .\r\nThis program equips you with in-depth knowledge of Front of House and Back of House operations , preparing you to lead effectively. The transition to an Operations Lead is based on competency and typically takes 6 to 12 months to complete.\r\nThis is a rigorous training process designed to develop high-caliber leaders who can lead both themselves and a team of 100+ . If you are seeking a quick promotion to a management role within 3 months , this may not be the right fit. We are looking for dedicated, growth-minded individuals who are ready to commit to a leadership journey built on excellence, teamwork, and long-term success. If that sounds like you, we encourage you to continue towards the application process.\r\nOperations Lead (Shift Manager)\r\nAre you passionate about leading a team in a positive and people-focused environment? Do you thrive in ensuring efficiency and delivering high-quality customer experiences?\r\nJoin Chick-fil-A as an Operation Lead and be part of a loving and dynamic team where you will lead, train, and inspire team members to uphold the restaurant's Vision and Values . As an Operation Lead, you can open and close the restaurant, achieve daily goals, and ensure all team members are trained to the highest standards. This role offers a competitive wage starting at $21/hr, potentially growing to $25+ after promotion, along with benefits such as paid time off, health insurance, and employee discounts. You will gain valuable leadership skills and be part of a culture that values teamwork, care, and excellence.\r\nJob Responsibilities\r\nOpen and Close the restaurant to standard.\r\nLead the team to achieve daily goals and ensure quality customer experience.\r\nTrain new and existing Team Members according to Chick-fil-A Pathway procedures.\r\nProvide meaningful feedback and coaching to all Team Members and Leaders\r\nUphold our Operator's Vision and Values daily\r\nAdditional Training Responsibilities\r\nBuild Training Plans\r\nConduct Team Member Evaluations\r\nConduct Training Alignments\r\nMaintains an encouraging and engaging attitude\r\nMaintains clear and open communication with Team Members and business leaders\r\nLeads with empathy and a servant's heart\r\nAdapts training approach based on different learning styles\r\nREQUIRED QUALIFICATIONS\r\nThree months of service or more at Chick-fil-A Pasadena\r\nDemonstrated proven leadership capacity and competency\r\nJ-18808-Ljbffr","company":"Workstream","rawCompany":"workstream","city":"Pasadena","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-08T00:58:26.895Z","occupations":[{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722515","title":"Snack and Nonalcoholic Beverage Bars","slug":"snack-and-nonalcoholic-beverage-bars"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Shift Manager Program","description":"Pathway to Leadership: Operations Lead Role\r\nAt Chick-fil-A Pasadena, we believe in developing exceptional leaders through a structured and intentional growth process. If you aspire to become an Operations Lead , here's what you can expect on your journey:\r\nFoundational Training (First 90 Days)\r\nAll candidates begin in the Team Member role for their first 90 days to build a strong understanding of our culture, guest experience, and daily operations.\r\nEvaluation & Advancement\r\nAfter 90 days, your performance and leadership potential will be assessed to determine readiness for the Operations Lead Training Program .\r\nThis program equips you with in-depth knowledge of Front of House and Back of House operations , preparing you to lead effectively. The transition to an Operations Lead is based on competency and typically takes 6 to 12 months to complete.\r\nThis is a rigorous training process designed to develop high-caliber leaders who can lead both themselves and a team of 100+ . If you are seeking a quick promotion to a management role within 3 months , this may not be the right fit. We are looking for dedicated, growth-minded individuals who are ready to commit to a leadership journey built on excellence, teamwork, and long-term success. If that sounds like you, we encourage you to continue towards the application process.\r\nOperations Lead (Shift Manager)\r\nAre you passionate about leading a team in a positive and people-focused environment? Do you thrive in ensuring efficiency and delivering high-quality customer experiences?\r\nJoin Chick-fil-A as an Operation Lead and be part of a loving and dynamic team where you will lead, train, and inspire team members to uphold the restaurant's Vision and Values . As an Operation Lead, you can open and close the restaurant, achieve daily goals, and ensure all team members are trained to the highest standards. This role offers a competitive wage starting at $21/hr, potentially growing to $25+ after promotion, along with benefits such as paid time off, health insurance, and employee discounts. You will gain valuable leadership skills and be part of a culture that values teamwork, care, and excellence.\r\nJob Responsibilities\r\nOpen and Close the restaurant to standard.\r\nLead the team to achieve daily goals and ensure quality customer experience.\r\nTrain new and existing Team Members according to Chick-fil-A Pathway procedures.\r\nProvide meaningful feedback and coaching to all Team Members and Leaders\r\nUphold our Operator's Vision and Values daily\r\nAdditional Training Responsibilities\r\nBuild Training Plans\r\nConduct Team Member Evaluations\r\nConduct Training Alignments\r\nMaintains an encouraging and engaging attitude\r\nMaintains clear and open communication with Team Members and business leaders\r\nLeads with empathy and a servant's heart\r\nAdapts training approach based on different learning styles\r\nREQUIRED QUALIFICATIONS\r\nThree months of service or more at Chick-fil-A Pasadena\r\nDemonstrated proven leadership capacity and competency\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T00:58:26.895Z","dateModified":"2026-08-08T00:58:26.895Z","hiringOrganization":{"@type":"Organization","name":"Workstream","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pasadena","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9ec4b43b1292614bb4483a9e"},"url":"https://jobsearcher.com/jobs/9ec4b43b1292614bb4483a9e"}}