{"schemaVersion":"jobsearcher.job.v1","id":"9e873cfe6abdf229bc341620","url":"https://jobsearcher.com/jobs/9e873cfe6abdf229bc341620","canonicalUrl":"https://jobsearcher.com/jobs/9e873cfe6abdf229bc341620","title":"MS Dynamics Administrator","description":"Job Summary: We are currently seeking an exceptional candidate to be part of the IT ERP team. This person will be responsible for support of Microsoft Dynamics AX as well other associated products. This individual will join a team of Dynamics AX professionals to help implement and support AX environments used worldwide.\nEssential Duties, Responsibilities, and Key Results Area:\nInteract with the support team/business users, debug and derive the technical issue to resolution.\nAnalyze issues to understand and explain business logic to support team/business users.\nPerform UAT and smoke tests on production environment.\nFacilitate communication between business users, IT teams, including local, off-shore and remote US resources, to ensure the timely and accurate delivery of support issue resolution.\nProvide Techno-Functional Support of Microsoft Dynamics AX and related Applications including but not limited to: Support continuous process improvement by identifying and documenting support issues and working with Support and Business teams to implement processes to prevent future occurrence.\nCreate and maintain issue resolution documents for Application support processes, as needed.\nManage special projects as needed for enhancements to or implementation of any of the supported Applications.\nEnsure all ERP Support SLAs are meet and consistently maintained for all of Support Incidents handled.\nCoordinate with other IT teams, and Business customers to accomplish successful resolution of all issues reported to ERP Support Team.\nProvide Proactive Daily Monitoring of all customer interfaces and internal system integrations for all supported ERP Applications including but not limited to: Microsoft Dynamics AX for Retail (MPOS), Microsoft Dynamics AX2012, Microsoft Dynamics D365, Microsoft SQL (for AX)\nQualifications:\nEducation:\nBachelor's degree in a relevant field or equivalent experience (Certifications/Work Experience).\nTechnical:\n2+ years of Dynamics AX administration experience\n5+ years of IT experience\nMicrosoft SQL experience a plus\nX++ experience in a MorphX environment a plus\nExperience with multiple modules in Dynamics AX\nProficiency in reading and interpreting technical documentation\nAbility to identify and troubleshoot issues\nAttention to detail, deadlines and reporting\nExposure to specific technology areas\nUp-to-date with current technology trends\nLeverages technical expertise to get results\nStrong troubleshooting skills\nPossesses an understanding of personal dynamics, and the skills required to facilitate communication between a diverse IT and user population\nExperience with issue tracking software\nExtremely organized with high level of initiative and dedication while being solutions oriented\nExperience supporting large ERP or financial systems and supporting a diverse team of users\nExperience supporting web based applications\nAbility to make administrative/procedural decisions and judgments\nAbility to simultaneously coordinate and complete multiple projects\nMicrosoft Dynamics AX certifications are a plus\nFamiliarity with RFSmart is a plus\nFunctional:\nStrong verbal and written communication\nStrong presentation skills\nMicrosoft Office experience including Excel and Outlook\nWorks effectively with people that have different views\nDemonstrated analytic and problem solving\nDisplays a sense of urgency\nAbility to work independently in a fast-paced dynamic environment\nCan facilitate effective brainstorming\nShows a strong sense of purpose\nPersists in efforts\nTraining/Equipment:\nIn-depth knowledge of Retail Systems\nIn-depth knowledge of Dynamics environments\nIn-depth knowledge of Microsoft SQL Server\nExperience working in an international environment\nJob Type: Full-time\nPay: From $67,000.00 per year\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nSchedule:\n8 hour shift\nWork Location: Hybrid remote in Trinity, NC 27370","company":"Pomeroytechnologies","rawCompany":"pomeroytechnologies","city":"Trinity","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-08-05T10:53:16.427Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"MS Dynamics Administrator","description":"Job Summary: We are currently seeking an exceptional candidate to be part of the IT ERP team. This person will be responsible for support of Microsoft Dynamics AX as well other associated products. This individual will join a team of Dynamics AX professionals to help implement and support AX environments used worldwide.\nEssential Duties, Responsibilities, and Key Results Area:\nInteract with the support team/business users, debug and derive the technical issue to resolution.\nAnalyze issues to understand and explain business logic to support team/business users.\nPerform UAT and smoke tests on production environment.\nFacilitate communication between business users, IT teams, including local, off-shore and remote US resources, to ensure the timely and accurate delivery of support issue resolution.\nProvide Techno-Functional Support of Microsoft Dynamics AX and related Applications including but not limited to: Support continuous process improvement by identifying and documenting support issues and working with Support and Business teams to implement processes to prevent future occurrence.\nCreate and maintain issue resolution documents for Application support processes, as needed.\nManage special projects as needed for enhancements to or implementation of any of the supported Applications.\nEnsure all ERP Support SLAs are meet and consistently maintained for all of Support Incidents handled.\nCoordinate with other IT teams, and Business customers to accomplish successful resolution of all issues reported to ERP Support Team.\nProvide Proactive Daily Monitoring of all customer interfaces and internal system integrations for all supported ERP Applications including but not limited to: Microsoft Dynamics AX for Retail (MPOS), Microsoft Dynamics AX2012, Microsoft Dynamics D365, Microsoft SQL (for AX)\nQualifications:\nEducation:\nBachelor's degree in a relevant field or equivalent experience (Certifications/Work Experience).\nTechnical:\n2+ years of Dynamics AX administration experience\n5+ years of IT experience\nMicrosoft SQL experience a plus\nX++ experience in a MorphX environment a plus\nExperience with multiple modules in Dynamics AX\nProficiency in reading and interpreting technical documentation\nAbility to identify and troubleshoot issues\nAttention to detail, deadlines and reporting\nExposure to specific technology areas\nUp-to-date with current technology trends\nLeverages technical expertise to get results\nStrong troubleshooting skills\nPossesses an understanding of personal dynamics, and the skills required to facilitate communication between a diverse IT and user population\nExperience with issue tracking software\nExtremely organized with high level of initiative and dedication while being solutions oriented\nExperience supporting large ERP or financial systems and supporting a diverse team of users\nExperience supporting web based applications\nAbility to make administrative/procedural decisions and judgments\nAbility to simultaneously coordinate and complete multiple projects\nMicrosoft Dynamics AX certifications are a plus\nFamiliarity with RFSmart is a plus\nFunctional:\nStrong verbal and written communication\nStrong presentation skills\nMicrosoft Office experience including Excel and Outlook\nWorks effectively with people that have different views\nDemonstrated analytic and problem solving\nDisplays a sense of urgency\nAbility to work independently in a fast-paced dynamic environment\nCan facilitate effective brainstorming\nShows a strong sense of purpose\nPersists in efforts\nTraining/Equipment:\nIn-depth knowledge of Retail Systems\nIn-depth knowledge of Dynamics environments\nIn-depth knowledge of Microsoft SQL Server\nExperience working in an international environment\nJob Type: Full-time\nPay: From $67,000.00 per year\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nSchedule:\n8 hour shift\nWork Location: Hybrid remote in Trinity, NC 27370","datePosted":"2026-08-05T10:53:16.427Z","dateModified":"2026-08-05T10:53:16.427Z","hiringOrganization":{"@type":"Organization","name":"Pomeroytechnologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Trinity","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9e873cfe6abdf229bc341620"},"url":"https://jobsearcher.com/jobs/9e873cfe6abdf229bc341620"}}