{"schemaVersion":"jobsearcher.job.v1","id":"9dd1f992de5fcded0c4dbe32","url":"https://jobsearcher.com/jobs/9dd1f992de5fcded0c4dbe32","canonicalUrl":"https://jobsearcher.com/jobs/9dd1f992de5fcded0c4dbe32","title":"Sr Technical Infrastructure Program Manager , Data Center Infrastructure Engineering (DCIE)","description":"DESCRIPTION\nThe Technical Infrastructure Program Manager III (TIPM III) within Data Center Infrastructure Engineering (DCIE) manages the lifecycle of complex, cross-functional infrastructure programs across Amazon Fulfillment and Logistics operations worldwide. This role operates both tactically and strategically — owning end-to-end program execution while defining program mission, vision, and long-term roadmaps that influence business and technology selections within a VP organization.\n\nThe TIPM III drives collaboration across engineering, operations, vendors, finance, and field teams to deliver scalable, reliable, and cost-effective infrastructure. This includes owning product performance metrics, infrastructure health dashboards, and executive reporting (MBRs, QBRs, OP narratives) to provide stakholders with visibility into program impact, risks, and investment justification.\n\nThis role requires the ability to navigate ambiguity where deployment strategy may not yet be defined, negotiate resources and priorities across teams, and find paths forward in difficult situations — all while mentoring others and driving process improvement.\n\nKey job responsibilities\nProgram Strategy & Execution\n\nOwn lifecycle of complex, cross-functional infrastructure programs; define mission, vision, and success criteria\nDrive strategy in ambiguous environments; negotiate resources and priorities across teams\nDevelop roadmaps balancing scope, risk, and short-term vs. long-term trade-offs\n\nProduct Reporting & Performance Metrics\n\nOwn infrastructure KPIs (uptime, power efficiency, deployment cycle times, cost per deployment)\nBuild real-time dashboards; identify when deployment issues stem from technical design gaps\nReporting & Business Reviews\n\nOwn OP1/OP2 narratives, 6-pagers, MBRs, QBRs, and risk reports\nPresent program status and selections to leaders up to 3 tiers above role level\n\nRisk Management & Compliance\n\nIdentify and mitigate risks impacting execution; partner with DPM on escalations and deviation approvals\nWork with infrastructure engineering teams to address audit failures\n\nProcess Improvement\n\nStreamline or eliminate excess process; create predictable paths and drive concurrent delivery improvements\n\nStakeholder Communication & Leadership\n\nAct as primary interface between engineering, operations, and senior leadership\nBuild consensus across discordant views; mentor and develop other TIPMs\n\nA day in the life\nYour day starts reviewing infrastructure health dashboards and overnight ticket trends to identify issues or opportunities. You'll lead morning syncs with engineers and SysDevs to align on milestones, unblock deliverables, and escalate risks. Midday, you collaborate with vendors and partner teams on deployment schedules or supply chain constraints. Afternoons involve deep dives with SDEs on performance metrics or preparing executive updates for QBRs. You close out by refining roadmap progress, intake priorities, or mentoring peers on scaling programs — all while shaping infrastructure direction across thousands of Amazon FCs.\n\nAbout the team\nThe Data Center Infrastructure Engineering (DCIE) team within Ops Technology Infrastructure Engineering (OTIE) designs, standardizes, and sustains scalable, cost-effective, and resilient IT infrastructure for Amazon Fulfillment and Logistics Operations worldwide. We enable Operations Technology Solutions (OTS) by delivering high-performance power, cooling, structured cabling, edge compute, and automation solutions that ensure reliable and efficient on-premises hardware operations.\n\nOur work spans Demarcation Rooms, MDFs, IDFs, power systems (UPSs, ATSs, PDUs), fault-managed power, cooling and containment, Computers on Wheels (COWs), telecommunications, and distributed edge compute infrastructure to enhance data processing and reduce latency.\n\nThrough automation, predictive data assessment, and proactive maintenance, DCIE drives operational excellence, minimizes downtime, and scales infrastructure to support Amazon's rapid growth while aligning with its efficiency, reliability & safety, sustainability, and scalability goals.\n\nAmazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:\n1. Medical, Dental, and Vision Coverage\n2. Maternity and Parental Leave Options\n3. Paid Time Off (PTO)\n4. 401(k) Plan\n\nIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!\n\nBASIC QUALIFICATIONS\nExperience leading cross-functional projects and managing large, complicated programs\nExperience in data centers, infrastructure service providers, or related technology companies\nBachelor's degree in Computer Science, Engineering, a related field, or equivalent experience\n6+ years of experience in technical infrastructure program management, technical project management, or equivalent\nPREFERRED QUALIFICATIONS\n3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience\nExperience in data center engineering or operations\nProject Management Professional (PMP) certification, or experience in project management\nExperience building measures and metrics, and developing reporting solutions\nExperience mentoring or developing other program managers\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\n\nUSA, TN, Nashville - 141,200.00 - 191,100.00 USD annually","company":"Amazon.com Services","rawCompany":"amazoncom services","city":"Franklin","state":"TN","isRemote":false,"isActive":false,"createdAt":"2026-08-04T16:44:34.354Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sr Technical Infrastructure Program Manager , Data Center Infrastructure Engineering (DCIE)","description":"DESCRIPTION\nThe Technical Infrastructure Program Manager III (TIPM III) within Data Center Infrastructure Engineering (DCIE) manages the lifecycle of complex, cross-functional infrastructure programs across Amazon Fulfillment and Logistics operations worldwide. This role operates both tactically and strategically — owning end-to-end program execution while defining program mission, vision, and long-term roadmaps that influence business and technology selections within a VP organization.\n\nThe TIPM III drives collaboration across engineering, operations, vendors, finance, and field teams to deliver scalable, reliable, and cost-effective infrastructure. This includes owning product performance metrics, infrastructure health dashboards, and executive reporting (MBRs, QBRs, OP narratives) to provide stakholders with visibility into program impact, risks, and investment justification.\n\nThis role requires the ability to navigate ambiguity where deployment strategy may not yet be defined, negotiate resources and priorities across teams, and find paths forward in difficult situations — all while mentoring others and driving process improvement.\n\nKey job responsibilities\nProgram Strategy & Execution\n\nOwn lifecycle of complex, cross-functional infrastructure programs; define mission, vision, and success criteria\nDrive strategy in ambiguous environments; negotiate resources and priorities across teams\nDevelop roadmaps balancing scope, risk, and short-term vs. long-term trade-offs\n\nProduct Reporting & Performance Metrics\n\nOwn infrastructure KPIs (uptime, power efficiency, deployment cycle times, cost per deployment)\nBuild real-time dashboards; identify when deployment issues stem from technical design gaps\nReporting & Business Reviews\n\nOwn OP1/OP2 narratives, 6-pagers, MBRs, QBRs, and risk reports\nPresent program status and selections to leaders up to 3 tiers above role level\n\nRisk Management & Compliance\n\nIdentify and mitigate risks impacting execution; partner with DPM on escalations and deviation approvals\nWork with infrastructure engineering teams to address audit failures\n\nProcess Improvement\n\nStreamline or eliminate excess process; create predictable paths and drive concurrent delivery improvements\n\nStakeholder Communication & Leadership\n\nAct as primary interface between engineering, operations, and senior leadership\nBuild consensus across discordant views; mentor and develop other TIPMs\n\nA day in the life\nYour day starts reviewing infrastructure health dashboards and overnight ticket trends to identify issues or opportunities. You'll lead morning syncs with engineers and SysDevs to align on milestones, unblock deliverables, and escalate risks. Midday, you collaborate with vendors and partner teams on deployment schedules or supply chain constraints. Afternoons involve deep dives with SDEs on performance metrics or preparing executive updates for QBRs. You close out by refining roadmap progress, intake priorities, or mentoring peers on scaling programs — all while shaping infrastructure direction across thousands of Amazon FCs.\n\nAbout the team\nThe Data Center Infrastructure Engineering (DCIE) team within Ops Technology Infrastructure Engineering (OTIE) designs, standardizes, and sustains scalable, cost-effective, and resilient IT infrastructure for Amazon Fulfillment and Logistics Operations worldwide. We enable Operations Technology Solutions (OTS) by delivering high-performance power, cooling, structured cabling, edge compute, and automation solutions that ensure reliable and efficient on-premises hardware operations.\n\nOur work spans Demarcation Rooms, MDFs, IDFs, power systems (UPSs, ATSs, PDUs), fault-managed power, cooling and containment, Computers on Wheels (COWs), telecommunications, and distributed edge compute infrastructure to enhance data processing and reduce latency.\n\nThrough automation, predictive data assessment, and proactive maintenance, DCIE drives operational excellence, minimizes downtime, and scales infrastructure to support Amazon's rapid growth while aligning with its efficiency, reliability & safety, sustainability, and scalability goals.\n\nAmazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:\n1. Medical, Dental, and Vision Coverage\n2. Maternity and Parental Leave Options\n3. Paid Time Off (PTO)\n4. 401(k) Plan\n\nIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!\n\nBASIC QUALIFICATIONS\nExperience leading cross-functional projects and managing large, complicated programs\nExperience in data centers, infrastructure service providers, or related technology companies\nBachelor's degree in Computer Science, Engineering, a related field, or equivalent experience\n6+ years of experience in technical infrastructure program management, technical project management, or equivalent\nPREFERRED QUALIFICATIONS\n3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience\nExperience in data center engineering or operations\nProject Management Professional (PMP) certification, or experience in project management\nExperience building measures and metrics, and developing reporting solutions\nExperience mentoring or developing other program managers\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\n\nUSA, TN, Nashville - 141,200.00 - 191,100.00 USD annually","datePosted":"2026-08-04T16:44:34.354Z","dateModified":"2026-08-04T16:44:34.354Z","hiringOrganization":{"@type":"Organization","name":"Amazon.com Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Franklin","addressRegion":"TN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9dd1f992de5fcded0c4dbe32"},"url":"https://jobsearcher.com/jobs/9dd1f992de5fcded0c4dbe32"}}