{"schemaVersion":"jobsearcher.job.v1","id":"9d82a6f12eee31cd48fddaae","url":"https://jobsearcher.com/jobs/9d82a6f12eee31cd48fddaae","canonicalUrl":"https://jobsearcher.com/jobs/9d82a6f12eee31cd48fddaae","title":"Contact Center / IVR Java Developer","description":"Job Title: Contact Center / IVR Java DeveloperLocation: Austin, TX 78660 (Day 1 Onsite)Duration: 6 Months ContractInterview Mode: In-PersonExperience Required: 5+ YearsJob SummaryWe are seeking an experienced Contact Center / IVR Java Developer with strong expertise in Contact Center technologies, IVR platforms, Java/J2EE development, Microservices architecture, and GCES development. The ideal candidate will have hands-on experience designing and developing scalable customer interaction solutions and a solid understanding of conversational AI technologies, including Google NLP and entity modeling.Key ResponsibilitiesDesign, develop, and maintain Contact Center and IVR applications.Develop and enhance applications using Java/J2EE technologies and Microservices architecture.Build, integrate, and support GCES-based customer engagement solutions.Collaborate with business and technical teams to deliver high-quality customer interaction platforms.Implement NLP/NLU capabilities using Google NLP and entity modeling techniques.Troubleshoot production issues and optimize application performance.Participate in code reviews, testing, deployment, and ongoing support activities.Required SkillsStrong experience with Contact Center solutions and IVR technologies.Hands-on expertise in Java/J2EE development.Experience designing and developing Microservices.Knowledge of GCES (Google CCAI / Contact Center development).Experience with REST APIs and distributed application architecture.Strong debugging, troubleshooting, and communication skills.Preferred SkillsExperience with NLU/NLP technologies.Hands-on experience with Google NLP and Entity Modeling.Exposure to conversational AI, chatbot, or voice bot implementations.","company":"IMCS Group","rawCompany":"imcs group","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-10-28T09:38:02.519Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Contact Center / IVR Java Developer","description":"Job Title: Contact Center / IVR Java DeveloperLocation: Austin, TX 78660 (Day 1 Onsite)Duration: 6 Months ContractInterview Mode: In-PersonExperience Required: 5+ YearsJob SummaryWe are seeking an experienced Contact Center / IVR Java Developer with strong expertise in Contact Center technologies, IVR platforms, Java/J2EE development, Microservices architecture, and GCES development. The ideal candidate will have hands-on experience designing and developing scalable customer interaction solutions and a solid understanding of conversational AI technologies, including Google NLP and entity modeling.Key ResponsibilitiesDesign, develop, and maintain Contact Center and IVR applications.Develop and enhance applications using Java/J2EE technologies and Microservices architecture.Build, integrate, and support GCES-based customer engagement solutions.Collaborate with business and technical teams to deliver high-quality customer interaction platforms.Implement NLP/NLU capabilities using Google NLP and entity modeling techniques.Troubleshoot production issues and optimize application performance.Participate in code reviews, testing, deployment, and ongoing support activities.Required SkillsStrong experience with Contact Center solutions and IVR technologies.Hands-on expertise in Java/J2EE development.Experience designing and developing Microservices.Knowledge of GCES (Google CCAI / Contact Center development).Experience with REST APIs and distributed application architecture.Strong debugging, troubleshooting, and communication skills.Preferred SkillsExperience with NLU/NLP technologies.Hands-on experience with Google NLP and Entity Modeling.Exposure to conversational AI, chatbot, or voice bot implementations.","datePosted":"2026-10-28T09:38:02.519Z","dateModified":"2026-10-28T09:38:02.519Z","hiringOrganization":{"@type":"Organization","name":"IMCS Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9d82a6f12eee31cd48fddaae"},"url":"https://jobsearcher.com/jobs/9d82a6f12eee31cd48fddaae"}}