{"schemaVersion":"jobsearcher.job.v1","id":"9d734d8c0ed961625a65112a","url":"https://jobsearcher.com/jobs/9d734d8c0ed961625a65112a","canonicalUrl":"https://jobsearcher.com/jobs/9d734d8c0ed961625a65112a","title":"Program Director - Support Services","description":"Are you Ready to Launch Your Career?\nJoin us in our mission as a Program Director - Support Services at Catholic Charities of Housing Office.\nImagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.\nAs the Program Director - Support Services , you will play a pivotal role in individuals' lives, making a significant impact through:\nCollaborate with the Housing Office Leadership Team, Site Managers, and program leadership to implement emergency response procedures and ensure continuity of operations.\nDevelop, implement, and evaluate resident services and support programs that align with the CCHO's mission, resident needs, and funding requirements.\nOversee case management operations by providing training, technical assistance, case file reviews, and quality assurance to ensure compliance with CCHO policies, grant requirements, and regulatory standards.\nMonitor and audit the Homeless Management Information System (HMIS) to ensure timely, accurate, and complete documentation of services.\n\nFacilitate case conferences and provide guidance to staff in resolving complex client situations and coordinating services with community providers.\n\nConduct routine site visits and audits of tenant case records to ensure quality service delivery and regulatory compliance.\n\nProgram Director - Support Services Minimum Salary: $64,500\nProgram Director - Support Services Maximum Salary: $64,500\nProgram Director - Support Services Schedule: Monday - Thursday 8:30AM -5:00PM, Friday 8:30AM-3:30PM (37.5 hours per week)\n\nQualifications:\nBachelor's Degree in Business Administration or a related field\n3 - 5 years of experience working with a diverse population\nVALID Driver's License, proof of current car registration and insurance, and access to a reliable, working vehicle\nWe value work-life balance and offer some stellar benefits:\nFor benefit-eligible positions: Health/Dental/Vision/Life Insurance\nRetirement planning options\nGenerous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)\n\nEmployee Assistance Program\nEmployee Discounts (movie tickets, hotels, flights, amusement parks, etc.)\nExciting referral bonuses\nOngoing training and development\nRecognition and Awards\nCareer Growth\nA collaborative team culture\nCatholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.\nApplicants have rights under Federal Employment Law:\nFamily and Medical Leave Act (FMLA)\nEqual Employment Opportunity (EEO) Know Your Rights\nEmployee Polygraph Protection Act (EPPA)\n\n#J-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"Albany","state":"NY","isRemote":false,"isActive":true,"createdAt":"2026-08-18T03:51:41.267Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"21-1099.00","title":"Community and Social Service Specialists, All Other","slug":"community-and-social-service-specialists-all-other"},{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"}],"industries":[{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"},{"code":"624229","title":"Other Community Housing Services","slug":"other-community-housing-services"},{"code":"813410","title":"Civic and Social Organizations","slug":"civic-and-social-organizations"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Director - Support Services","description":"Are you Ready to Launch Your Career?\nJoin us in our mission as a Program Director - Support Services at Catholic Charities of Housing Office.\nImagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.\nAs the Program Director - Support Services , you will play a pivotal role in individuals' lives, making a significant impact through:\nCollaborate with the Housing Office Leadership Team, Site Managers, and program leadership to implement emergency response procedures and ensure continuity of operations.\nDevelop, implement, and evaluate resident services and support programs that align with the CCHO's mission, resident needs, and funding requirements.\nOversee case management operations by providing training, technical assistance, case file reviews, and quality assurance to ensure compliance with CCHO policies, grant requirements, and regulatory standards.\nMonitor and audit the Homeless Management Information System (HMIS) to ensure timely, accurate, and complete documentation of services.\n\nFacilitate case conferences and provide guidance to staff in resolving complex client situations and coordinating services with community providers.\n\nConduct routine site visits and audits of tenant case records to ensure quality service delivery and regulatory compliance.\n\nProgram Director - Support Services Minimum Salary: $64,500\nProgram Director - Support Services Maximum Salary: $64,500\nProgram Director - Support Services Schedule: Monday - Thursday 8:30AM -5:00PM, Friday 8:30AM-3:30PM (37.5 hours per week)\n\nQualifications:\nBachelor's Degree in Business Administration or a related field\n3 - 5 years of experience working with a diverse population\nVALID Driver's License, proof of current car registration and insurance, and access to a reliable, working vehicle\nWe value work-life balance and offer some stellar benefits:\nFor benefit-eligible positions: Health/Dental/Vision/Life Insurance\nRetirement planning options\nGenerous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)\n\nEmployee Assistance Program\nEmployee Discounts (movie tickets, hotels, flights, amusement parks, etc.)\nExciting referral bonuses\nOngoing training and development\nRecognition and Awards\nCareer Growth\nA collaborative team culture\nCatholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.\nApplicants have rights under Federal Employment Law:\nFamily and Medical Leave Act (FMLA)\nEqual Employment Opportunity (EEO) Know Your Rights\nEmployee Polygraph Protection Act (EPPA)\n\n#J-18808-Ljbffr","datePosted":"2026-08-18T03:51:41.267Z","dateModified":"2026-08-18T03:51:41.267Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Albany","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9d734d8c0ed961625a65112a"},"url":"https://jobsearcher.com/jobs/9d734d8c0ed961625a65112a"}}