Manager, Quality Assurance

No Recruiters Please!* The Manager, Quality Assurance (QA) will provide leadership and direction to ensure the quality standards exceed the customers’ expectations for quality, durability and performance. The incumbent will assist the Director of Global Sourcing in the development and maintenance of strategic supplier partnerships through the use of supplier assessments, supplier scorecards, on-site source inspections, and coaching to achieve Lean Supply Chain best practices. WHO WE ARE: At Rollease Acmeda, we are innovators of precision window covering hardware systems, specialized fabrics, and automated shade solutions. Since 1980, we have been on the cutting edge of design, development and distribution within the window furnishing industry. The years of knowledge and experience have enabled us to deliver broader product choices, enhanced technologies, and an exceptional level of service to our trade customer base. We are proudly owned by JM Family Enterprises, one of the largest privately owned companies in the US. WHAT YOU'LL BE DOING: Develop and implement integrated quality management systems (QMS) across multiple product categories (Fabric, plastics, electronics, extruded metals) Manage QA team and coordinate inspections, audits, and tests across departments and projects Coordinate with engineering, procurement, and operations teams to ensure quality requirements are met throughout the project lifecycle Review and approve product category-specific quality plans, inspection test plans (ITPs), and method statements Ensure all quality activities are conducted in accordance with applicable codes, standards, and contractual requirements (e.g., ISO 9001, ASME, API, IEC) Support regulatory, certification, and customer audits as required Monitor vendor performance to ensure adherence to quality standards Plan and execute a systematic approach to review all work quality related process documents, ensuring alignment with requirements and ERP system Lead effort in preparing the organization to achieve and maintain ISO certifications Establish and own quality related metrics and KPIs for US Operations. Ensure targets are communicated and achieved Prepare quality reports, metrics, and KPIs for senior management and operations leadership Establish and maintain policies and procedures that govern quality processes Bring together associates of different disciplines and drive the group to plan and implement comprehensive processes and initiatives that deliver results Prepare detailed, internal and external, audit records summarizing audit observations, findings, conclusions, any proposed new quality controls and any follow-up actions to be taken Provide prompt corrective action responses for all customer complaints Conduct quality assurance investigations of non-conforming products and processes, including identifying underlying causes, and developing and coordinating recommended corrective actions Lead team in maintaining a clean and organized work area using 6S principles and enforce all safety rules Develop and maintain Supplier Quality Manual establishing minimum quality requirements for suppliers of production materials, products and services Lead and develop associates to establish and maintain a culture and policies and procedures that support the company’s core values of Consideration, Cooperation, Communication, Accountability, and Innovative Train quality associates on quality procedures and best practices Execute people and performance management to drive career development, team productivity and align workforce to support achievement of company strategies Collaborate closely with internal stakeholders, including but not limited to associates and leaders within Sales, Product Management, Materials & Planning, and IT, to share information as appropriate, develop consistent practices and reporting, share and implement best practices WHAT YOU SHOULD HAVE: Bachelor's Degree in engineering field or applied science required Minimum 5 years prior experience in a leadership role within Quality. Minimum 5 years leading and managing a team Experience should center around – Extruded metals, electronics, plastics and fabric. A huge plus if a candidate possesses experience in all areas Experience implementing ISO standards and utilizing a quality management system Demonstrated experience leading Continuous Improvement initiatives & Kaizen Events Lean Six Sigma Black Belt certification a plus Exhibit Company Core Values of Consideration, Cooperation, Communication, Accountability and Innovation Strong management and employee development experience, communications, and interpersonal skills Demonstrated leadership skills with the ability to manage a team Exceptional written and oral communication skills Proven track record of delivering results against objectives Ability to travel 20% of the time Ability to successfully manage multiple priorities Proven decision making and problem-solving skills with the ability to manage priorities and meet deadlines Collaborative working style and thrives in a cross-functional team environment Demonstrated ability to create, set, and achieve strategic objectives that align with the organization Working knowledge of MS office products (Excel, Word, PowerPoint, and MS Project) WHY IT'S GREAT TO WORK HERE: State of the art brand new facility Paid Holidays - Including company-wide holiday shutdown Business casual dress code Generous Paid Time Off Medical Dental, and Vision Benefits effective the first of the month following 30 days of hire Employer Paid Short Term Disability, Travel Insurance, Life Insurance, and Employee Assistance Program Voluntary benefits including Long Term Disability and Pet Insurance 401K with Employer Matching Dollars Wellness Reimbursement Program Tuition Assistance Program Global company with offices in the US, AU, and EU Ability to work in a growing company where your talents and skills can have a positive impact Company social events throughout the year and monthly lunches! Rollease Acmeda is an Equal Employment Opportunity Employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law. #LI-KM1