{"schemaVersion":"jobsearcher.job.v1","id":"9cb3c1ada903046dfd0b24a5","url":"https://jobsearcher.com/jobs/9cb3c1ada903046dfd0b24a5","canonicalUrl":"https://jobsearcher.com/jobs/9cb3c1ada903046dfd0b24a5","title":"Technical Program Manager","description":"Turn complex implementations into successful customer outcomes\nWe’re looking for a Technical Program Manager who thrives in a global environment and enjoys operating at the intersection of customer success, engineering, product, and delivery.\nThis isn’t a role where you simply track timelines or coordinate meetings.\nYou’re the person who turns complexity into a clear, executable plan and delivers it.\nYou’ll own the successful implementation of Bidgely’s platform for utilities across the US, Europe and the Middle East, guiding customers from onboarding through launch while working directly with engineering teams on integrations, architecture, and delivery.\nIf you enjoy turning complex technical deployments into real-world outcomes for customers, this role will feel energizing.\nWhy This Role Exists\nUtilities around the world are rapidly modernizing their infrastructure as EV adoption, distributed solar, batteries, and smart devices reshape the grid.\nBidgely helps utilities navigate that transformation through AI-powered energy insights and customer engagement platforms.\nAs demand for our platform grows internationally, we need experienced Technical Program Managers who can confidently guide utilities through complex implementations, aligning stakeholders, solving technical challenges, and ensuring customers see real value from the platform.\nYour mission over the next 6-12 months is simple:\nDeliver successful customer implementations that turn powerful technology into measurable outcomes for utilities.\nHow You’ll Make an Impact\nYou’ll own the delivery and technical implementation of Bidgely’s platform for enterprise utility customers.\nIn practice, that means you will:\nLead customer implementations end-to-end\nOwn enterprise deployments from onboarding through launch, ensuring projects stay on track and deliver measurable customer value.\nTranslate customer needs into technical solutions\nWork directly with customer engineering teams to design integrations, define data flows, and implement scalable solutions using Bidgely’s platform.\nDrive alignment across teams\nCoordinate closely with product, engineering, delivery, and sales teams to move projects forward and resolve challenges quickly.\nTurn complexity into clarity for customers\nServe as the primary point of contact during implementation, helping customers understand the platform and confidently move through deployment.\nIdentify opportunities beyond launch\nEnsure customers achieve their goals post-deployment and help uncover opportunities for deeper platform adoption.\nWhat Success Looks Like\nAt 3 months\nYou’re confidently managing customer implementations, running project meetings, and collaborating with engineering teams on integration planning.\nYou understand Bidgely’s platform architecture and can clearly translate customer requirements into implementation plans.\nAt 12 months\nYou’ve successfully delivered multiple enterprise deployments.\nCustomers view you as a trusted advisor who can navigate technical complexity and keep projects moving.\nYour work directly contributes to successful launches, satisfied customers, and expansion opportunities.\nWhat Makes Someone Successful Here\nOwnership.\nThe strongest TPMs here don’t just manage timelines. They own outcomes.\nThey ask questions early, surface risks quickly, and collaborate across teams to keep complex implementations moving forward.\nStrong Technical Program Managers at Bidgely:\nConnect technical details to business outcomes\n\nStay calm when implementations get messy\n\nAsk the right questions before proposing solutions\n\nCommunicate clearly with both engineers and executives\n\nTake pride in delivering high-quality customer experiences\nWhat You’ll Do\nProgram Leadership & Customer Delivery\nOwn the successful delivery of enterprise customer implementations from onboarding through launch\n\nServe as the primary customer-facing lead during implementation\n\nManage project timelines, risks, dependencies, and deliverables\n\nFacilitate project meetings, engineering standups, and stakeholder updates\n\nPartner cross-functionally with Engineering, Product, Delivery, Sales, and Support teams\n\nContribute to contract reviews and change orders when implementation scope evolves\n\nRepresent the onboarding team in customer presentations and sales engagements as needed\nTechnical Leadership\nLead solution design and implementation for enterprise utility customers\n\nWork directly with customer engineering teams on data integrations, APIs, and system architecture\n\nTranslate customer requirements into scalable technical solutions\n\nGuide requirement analysis, integration planning, and implementation execution\n\nIdentify product gaps and collaborate with Product teams on enhancements\n\nProduce technical documentation outlining architecture, integrations, and deployment plans\n\nPartner with engineering teams to troubleshoot and resolve technical issues\nCustomer Success & Market Impact\nDevelop deep expertise in the utility and energy markets\n\nEnsure customers achieve measurable value from the platform\n\nIdentify opportunities for future growth within customer accounts\n\nOccasionally travel to Bidgely headquarters in Los Altos, CA with potential future travel to Europe and India\nWhat You’ll Bring\nRequired Qualifications\n\n5–7 years managing software implementation or integration programs at a technology company\n\nExperience delivering complex enterprise implementations for high-touch customers\n\nProven experience serving as the primary point of contact for enterprise customers\n\nExperience collaborating with globally distributed teams and offshore engineering resources\n\nExperience with Agile development methodologies\n\nStrong experience designing and delivering cloud-based B2B implementations\n\nAbility to manage project plans, risks, and deliverables using tools such as Jira, Smartsheets, or similar platforms\n\nStrong analytical and problem-solving skills\n\nExcellent written and verbal communication skills\n\nStrong time management and ability to manage multiple concurrent projects\n\nCustomer-first mindset and strong relationship-building skills\n\nBased on the U.S. East Coast\n\nComfortable collaborating with international teams\n\nPreferred Qualifications\nExperience working at a SaaS startup or high-growth technology company\n\nExperience implementing SaaS platforms for enterprise customers\n\nBackground in systems integration consulting\n\nFamiliarity with SQL, Python, REST APIs, or data transformation technologies\n\nExperience in the energy, utilities, or energy efficiency sector\n\nProject Management Professional (PMP) certification\nAbout Bidgely\nBidgely is an AI-powered SaaS company helping utilities modernize the grid and improve customer outcomes through advanced analytics.\nFounded in Silicon Valley, Bidgely holds more than 17 energy patents and serves utilities supporting over 27 million customers globally.\nWe operate at the intersection of AI, energy, and infrastructure, helping utilities build a smarter and more resilient energy future.\nThe Logistics\nLocation: Remote within the U.S.\nTravel: ~10% to start, ramping possible with continued international expansion\nCompensation Range: $100K - $125K","company":"Bidgely","rawCompany":"bidgely","city":"California","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-08-03T21:29:18.404Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Program Manager","description":"Turn complex implementations into successful customer outcomes\nWe’re looking for a Technical Program Manager who thrives in a global environment and enjoys operating at the intersection of customer success, engineering, product, and delivery.\nThis isn’t a role where you simply track timelines or coordinate meetings.\nYou’re the person who turns complexity into a clear, executable plan and delivers it.\nYou’ll own the successful implementation of Bidgely’s platform for utilities across the US, Europe and the Middle East, guiding customers from onboarding through launch while working directly with engineering teams on integrations, architecture, and delivery.\nIf you enjoy turning complex technical deployments into real-world outcomes for customers, this role will feel energizing.\nWhy This Role Exists\nUtilities around the world are rapidly modernizing their infrastructure as EV adoption, distributed solar, batteries, and smart devices reshape the grid.\nBidgely helps utilities navigate that transformation through AI-powered energy insights and customer engagement platforms.\nAs demand for our platform grows internationally, we need experienced Technical Program Managers who can confidently guide utilities through complex implementations, aligning stakeholders, solving technical challenges, and ensuring customers see real value from the platform.\nYour mission over the next 6-12 months is simple:\nDeliver successful customer implementations that turn powerful technology into measurable outcomes for utilities.\nHow You’ll Make an Impact\nYou’ll own the delivery and technical implementation of Bidgely’s platform for enterprise utility customers.\nIn practice, that means you will:\nLead customer implementations end-to-end\nOwn enterprise deployments from onboarding through launch, ensuring projects stay on track and deliver measurable customer value.\nTranslate customer needs into technical solutions\nWork directly with customer engineering teams to design integrations, define data flows, and implement scalable solutions using Bidgely’s platform.\nDrive alignment across teams\nCoordinate closely with product, engineering, delivery, and sales teams to move projects forward and resolve challenges quickly.\nTurn complexity into clarity for customers\nServe as the primary point of contact during implementation, helping customers understand the platform and confidently move through deployment.\nIdentify opportunities beyond launch\nEnsure customers achieve their goals post-deployment and help uncover opportunities for deeper platform adoption.\nWhat Success Looks Like\nAt 3 months\nYou’re confidently managing customer implementations, running project meetings, and collaborating with engineering teams on integration planning.\nYou understand Bidgely’s platform architecture and can clearly translate customer requirements into implementation plans.\nAt 12 months\nYou’ve successfully delivered multiple enterprise deployments.\nCustomers view you as a trusted advisor who can navigate technical complexity and keep projects moving.\nYour work directly contributes to successful launches, satisfied customers, and expansion opportunities.\nWhat Makes Someone Successful Here\nOwnership.\nThe strongest TPMs here don’t just manage timelines. They own outcomes.\nThey ask questions early, surface risks quickly, and collaborate across teams to keep complex implementations moving forward.\nStrong Technical Program Managers at Bidgely:\nConnect technical details to business outcomes\n\nStay calm when implementations get messy\n\nAsk the right questions before proposing solutions\n\nCommunicate clearly with both engineers and executives\n\nTake pride in delivering high-quality customer experiences\nWhat You’ll Do\nProgram Leadership & Customer Delivery\nOwn the successful delivery of enterprise customer implementations from onboarding through launch\n\nServe as the primary customer-facing lead during implementation\n\nManage project timelines, risks, dependencies, and deliverables\n\nFacilitate project meetings, engineering standups, and stakeholder updates\n\nPartner cross-functionally with Engineering, Product, Delivery, Sales, and Support teams\n\nContribute to contract reviews and change orders when implementation scope evolves\n\nRepresent the onboarding team in customer presentations and sales engagements as needed\nTechnical Leadership\nLead solution design and implementation for enterprise utility customers\n\nWork directly with customer engineering teams on data integrations, APIs, and system architecture\n\nTranslate customer requirements into scalable technical solutions\n\nGuide requirement analysis, integration planning, and implementation execution\n\nIdentify product gaps and collaborate with Product teams on enhancements\n\nProduce technical documentation outlining architecture, integrations, and deployment plans\n\nPartner with engineering teams to troubleshoot and resolve technical issues\nCustomer Success & Market Impact\nDevelop deep expertise in the utility and energy markets\n\nEnsure customers achieve measurable value from the platform\n\nIdentify opportunities for future growth within customer accounts\n\nOccasionally travel to Bidgely headquarters in Los Altos, CA with potential future travel to Europe and India\nWhat You’ll Bring\nRequired Qualifications\n\n5–7 years managing software implementation or integration programs at a technology company\n\nExperience delivering complex enterprise implementations for high-touch customers\n\nProven experience serving as the primary point of contact for enterprise customers\n\nExperience collaborating with globally distributed teams and offshore engineering resources\n\nExperience with Agile development methodologies\n\nStrong experience designing and delivering cloud-based B2B implementations\n\nAbility to manage project plans, risks, and deliverables using tools such as Jira, Smartsheets, or similar platforms\n\nStrong analytical and problem-solving skills\n\nExcellent written and verbal communication skills\n\nStrong time management and ability to manage multiple concurrent projects\n\nCustomer-first mindset and strong relationship-building skills\n\nBased on the U.S. East Coast\n\nComfortable collaborating with international teams\n\nPreferred Qualifications\nExperience working at a SaaS startup or high-growth technology company\n\nExperience implementing SaaS platforms for enterprise customers\n\nBackground in systems integration consulting\n\nFamiliarity with SQL, Python, REST APIs, or data transformation technologies\n\nExperience in the energy, utilities, or energy efficiency sector\n\nProject Management Professional (PMP) certification\nAbout Bidgely\nBidgely is an AI-powered SaaS company helping utilities modernize the grid and improve customer outcomes through advanced analytics.\nFounded in Silicon Valley, Bidgely holds more than 17 energy patents and serves utilities supporting over 27 million customers globally.\nWe operate at the intersection of AI, energy, and infrastructure, helping utilities build a smarter and more resilient energy future.\nThe Logistics\nLocation: Remote within the U.S.\nTravel: ~10% to start, ramping possible with continued international expansion\nCompensation Range: $100K - $125K","datePosted":"2026-08-03T21:29:18.404Z","dateModified":"2026-08-03T21:29:18.404Z","hiringOrganization":{"@type":"Organization","name":"Bidgely","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"California","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9cb3c1ada903046dfd0b24a5"},"url":"https://jobsearcher.com/jobs/9cb3c1ada903046dfd0b24a5"}}