{"schemaVersion":"jobsearcher.job.v1","id":"9cb2aedc8b3de5fc2e872b59","url":"https://jobsearcher.com/jobs/9cb2aedc8b3de5fc2e872b59","canonicalUrl":"https://jobsearcher.com/jobs/9cb2aedc8b3de5fc2e872b59","title":"ITSM Developer","description":"Request ID: 98236-1\r\nTitle: ITSM Developer\r\nLocations: 100% Onsite from Day 1: Pittsburgh, PA\r\nDuration: 06+ Months with Possible Extension.\r\nPay Range: $50-$52/Hour on W2/C2C (All inclusive)Skills:DevOps, Java Rest web services, Incident Management, ServiceNow IT Service Management & Service Management\r\nExperience Required:6-8 YearsRole Descriptions:\r\nEssential Skills:Experience with ITSM platforms such as ServiceNow, BMC Remedy Helix, Jira Service Management, Manage Engine ServiceDesk Plus, Fresh service, Strong knowledge of: JavaScript, HTML/CSSREST/SOAP APIs, SQL databases, JSON/XML\r\nDevelopment & Configuration\r\nDesign| develop| and customize ITSM applications and workflows.\r\nConfigure Incident| Problem| Change| Request| Asset| CMDB| and KnowledgeManagement modules\r\nDevelop forms| business rules| client scripts| UI actions| workflows| and integrations.\r\nCreate and maintain automation solutions to improve operational efficiency.\r\nBuild custom dashboards| reports| and performance analytics.\r\nIntegration & Automation-\r\nDevelop and support integrations using REST APIs| SOAP| web services| and middleware tools.\r\nAutomate IT operations and business processes using scripting and workflow tools.\r\nIntegrate ITSM platforms with monitoring| HR| identity management| and cloud systems.\r\nSupport DevOps and CI/CD integration initiatives.\r\nSupport & Maintenance-\r\nTroubleshoot application issues and provide technical support.\r\nPerform upgrades| patch implementations| and platform maintenance.\r\nEnsure system stability| security compliance| and optimal performance.\r\nParticipate in incident resolution and root cause analysis activities.\r\nProcess Improvement\r\nCollaborate with stakeholders to gather requirements and translate them into technical solutions.\r\nRecommend process improvements aligned with ITIL best practices.\r\nDocument technical specifications| configurations| and support procedures.\r\nContribute to governance| compliance| and audit requirements.Company Benefits & Culture\r\nInclusive and diverse work environment\r\nOpportunities for professional growth and development\r\nComprehensive health and wellness benefits","company":"Artech","rawCompany":"artech","city":"West Reading","state":"PA","isRemote":false,"isActive":false,"createdAt":"2026-08-09T01:19:21.500Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"ITSM Developer","description":"Request ID: 98236-1\r\nTitle: ITSM Developer\r\nLocations: 100% Onsite from Day 1: Pittsburgh, PA\r\nDuration: 06+ Months with Possible Extension.\r\nPay Range: $50-$52/Hour on W2/C2C (All inclusive)Skills:DevOps, Java Rest web services, Incident Management, ServiceNow IT Service Management & Service Management\r\nExperience Required:6-8 YearsRole Descriptions:\r\nEssential Skills:Experience with ITSM platforms such as ServiceNow, BMC Remedy Helix, Jira Service Management, Manage Engine ServiceDesk Plus, Fresh service, Strong knowledge of: JavaScript, HTML/CSSREST/SOAP APIs, SQL databases, JSON/XML\r\nDevelopment & Configuration\r\nDesign| develop| and customize ITSM applications and workflows.\r\nConfigure Incident| Problem| Change| Request| Asset| CMDB| and KnowledgeManagement modules\r\nDevelop forms| business rules| client scripts| UI actions| workflows| and integrations.\r\nCreate and maintain automation solutions to improve operational efficiency.\r\nBuild custom dashboards| reports| and performance analytics.\r\nIntegration & Automation-\r\nDevelop and support integrations using REST APIs| SOAP| web services| and middleware tools.\r\nAutomate IT operations and business processes using scripting and workflow tools.\r\nIntegrate ITSM platforms with monitoring| HR| identity management| and cloud systems.\r\nSupport DevOps and CI/CD integration initiatives.\r\nSupport & Maintenance-\r\nTroubleshoot application issues and provide technical support.\r\nPerform upgrades| patch implementations| and platform maintenance.\r\nEnsure system stability| security compliance| and optimal performance.\r\nParticipate in incident resolution and root cause analysis activities.\r\nProcess Improvement\r\nCollaborate with stakeholders to gather requirements and translate them into technical solutions.\r\nRecommend process improvements aligned with ITIL best practices.\r\nDocument technical specifications| configurations| and support procedures.\r\nContribute to governance| compliance| and audit requirements.Company Benefits & Culture\r\nInclusive and diverse work environment\r\nOpportunities for professional growth and development\r\nComprehensive health and wellness benefits","datePosted":"2026-08-09T01:19:21.500Z","dateModified":"2026-08-09T01:19:21.500Z","hiringOrganization":{"@type":"Organization","name":"Artech","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"West Reading","addressRegion":"PA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9cb2aedc8b3de5fc2e872b59"},"url":"https://jobsearcher.com/jobs/9cb2aedc8b3de5fc2e872b59"}}