Operations Manager – Residential Services
Company Name: Blue Dot Heating, Air Conditioning Overview: Pay: $100,000 - $125,000 Base Salary + Bonus OpportunitySchedule: Full-TimeLocation: Forest Hill, MDLead People. Drive Results. Build a Winning Team.Blue Dot Services of Maryland, part of the ARS family of brands, is seeking an experienced Operations Manager to lead our residential service team in Forest Hill, MD. This role is ideal for a proven leader who excels at developing employees, driving accountability, improving performance, and creating a positive team culture. While experience leading field service teams is preferred, HVAC experience is not required. We have strong technical resources in place and are looking for a leader who can coach people, improve operations, and deliver results.What We OfferCompetitive base salary of $100,000 - $125,000Take-home Company Vehicle, Fuel Card, Maintenance PlanBranch performance bonus opportunityWeekly payInsurance available after 31 days of employmentLow-cost medical insurance (starting at less than $5 per week)Dental and vision insuranceHealth Savings Account (HSA) and Flexible Spending Account (FSA)401(k) with company matchPaid time off and paid holidaysCompany-paid life insuranceCareer advancement opportunities with the nation's largest provider of residential HVAC, plumbing, and electrical services Responsibilities: What You'll DoLead and develop a team of field technicians and frontline leadersDrive accountability, performance, and employee engagementMonitor and improve key performance indicators (KPIs)Partner with dispatch, sales, and operational teams to maximize efficiencyConduct regular coaching, training, and performance discussionsSupport recruiting, onboarding, and retention effortsEnsure exceptional customer service and operational executionManage scheduling, workforce planning, and daily service operationsHelp create a culture focused on safety, teamwork, and continuous improvementSupport branch profitability and growth initiatives Qualifications: What You'll Bring3+ years of leadership experience managing field employees, technicians, service teams, operations, or similar workgroupsProven ability to coach, motivate, and develop employeesExperience managing performance metrics and operational resultsStrong communication, leadership, and organizational skillsAbility to hold teams accountable while building a positive cultureExperience in home services, construction, transportation, utilities, facilities, mechanical services, plumbing, electrical, automotive service, or related industries preferredValid driver's license with a good driving recordIf you're a strong leader who enjoys developing people, improving performance, and driving operational excellence, APPLY TODAY.*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.