Senior Service Delivery Leader (MS Cloud)

A leading IT solutions provider is seeking a Senior Service Delivery Manager to oversee service delivery operations and ensure high customer satisfaction. The ideal candidate should have over 3 years of experience in customer support and delivering Microsoft services. Responsibilities include managing escalations, conducting team meetings, and service improvement. Competitive salary range of $100,000 - $115,000 plus benefits offered. This role is located in Dover, Delaware. J-18808-Ljbffr