FOH Service Staff - PT (Servers, Server Assistant, Host)

ServerGreet guests promptly and warmly.Anticipate business levels, and perform accordingly.Set the example of excellence in standards to other staff at all times.Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.Use guest names wherever possible, and be aware if they are celebrating a special occasion.Promote the restaurants, wines, tasting room, wine club and know about upcoming events on property.Ensure the Front-of-House looks presentable to the guest.Describe the selection of food and beverage menu items to guests by offering interesting, and vivid descriptions to drive sales.Provide each item's taste, origin, and preparation methods.Performs clean-up and closing duties .Attends pre-meal meetings as requested.Thanks members and guests; invites them to return.Consistently follows local and state laws and the club's policies and procedures for the service of alcoholic beverages to members and guests. Server Assistant/Food RunnerDeliver food orders to our members and guests accuratelyDouble check order to ensure quality and correctnessCommunicate with server orders that are ready to be servedFollow up with additional member requests and issues HostWelcome guests to the venue/ Greet customers upon their departureManage reservationsEscort customers to assigned dining or bar areasProvide menus and announce Waiter/Waitress's nameAnswer incoming calls and address customers' queriesAssist wait staff as needed 1-2 years serving experience preferredTray service for delivery of food and beverage offerings preferredPositive attitudeGood communication skillsCommitted to delivering high levels of customer serviceExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work on your own or in teams