{"schemaVersion":"jobsearcher.job.v1","id":"9bec76ccfd77db71f2f149c0","url":"https://jobsearcher.com/jobs/9bec76ccfd77db71f2f149c0","canonicalUrl":"https://jobsearcher.com/jobs/9bec76ccfd77db71f2f149c0","title":"Enterprise Implementation Manager","description":"About HandshakeHandshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We’ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.Why Join Handshake NowShape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feelPartner hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutionsWork together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC foundersBuild a massive, fast-growing business with billions in revenueAbout The RoleAs the Implementation Manager for Employer Customer Success, you’ll be the first touchpoint after the sale, reporting to the Director of Customer Success. You’ll help build a scalable onboarding function that delights our enterprise & strategic customers in their first 60-90 days with Handshake. Your focus is building trusted relationships with senior stakeholders and aligning employers on their goals, so every partner launches with a clear plan and a path to success.Launch enterprise & strategic employers through kick-off calls, product set-up, & implementation checklists that drive adoption in the first 60-90 daysBuild trusted relationships with senior stakeholders to translate business goals into clear success metrics & implementation plansTrain & coach employer partners on early talent best practices & workflows to accelerate time to valueUse data to refine implementation strategies & build SOPs that scale onboarding across the teamDesired Capabilities5+ years in a customer-facing role with project management experience (customer success, customer education, onboarding, or implementation)Excellent executive-level communication skills, written & verbal, with customers & internal stakeholdersProven track record of building relationships & trust quickly with senior stakeholdersStrong project & time management skills, with the ability to manage multiple implementations at onceData-informed approach, with the ability to communicate outcomes in a compelling & tangible wayFlexible, creative problem solver who is scrappy, curious, & finds another way when one door closesA good listener who works well across multiple teams & departmentsBias for action, with a willingness to roll up your sleeves regardless of titleExtra CreditPrior implementation & project management experienceExperience creating & rolling out new processesPerksHandshake delivers benefits that help you feel supported—and thrive at work and in life.The below benefits are for full-time US employees.🎯 Ownership: Equity in a fast-growing company💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching🍼 Family Support: Paid parental leave, fertility benefits, parental coaching💝 Wellbeing: Medical, dental, and vision, mental health support, wellness stipend📚 Growth: Learning stipend, ongoing development💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days🤝 Connection: Team outings & referral bonusesExplore our mission, values, and comprehensive US benefits at joinhandshake.com/careers.Compensation Range: $140K - $175K","company":"Handshake","rawCompany":"handshake","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-11-02T01:12:16.398Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Enterprise Implementation Manager","description":"About HandshakeHandshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We’ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.Why Join Handshake NowShape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feelPartner hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutionsWork together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC foundersBuild a massive, fast-growing business with billions in revenueAbout The RoleAs the Implementation Manager for Employer Customer Success, you’ll be the first touchpoint after the sale, reporting to the Director of Customer Success. You’ll help build a scalable onboarding function that delights our enterprise & strategic customers in their first 60-90 days with Handshake. Your focus is building trusted relationships with senior stakeholders and aligning employers on their goals, so every partner launches with a clear plan and a path to success.Launch enterprise & strategic employers through kick-off calls, product set-up, & implementation checklists that drive adoption in the first 60-90 daysBuild trusted relationships with senior stakeholders to translate business goals into clear success metrics & implementation plansTrain & coach employer partners on early talent best practices & workflows to accelerate time to valueUse data to refine implementation strategies & build SOPs that scale onboarding across the teamDesired Capabilities5+ years in a customer-facing role with project management experience (customer success, customer education, onboarding, or implementation)Excellent executive-level communication skills, written & verbal, with customers & internal stakeholdersProven track record of building relationships & trust quickly with senior stakeholdersStrong project & time management skills, with the ability to manage multiple implementations at onceData-informed approach, with the ability to communicate outcomes in a compelling & tangible wayFlexible, creative problem solver who is scrappy, curious, & finds another way when one door closesA good listener who works well across multiple teams & departmentsBias for action, with a willingness to roll up your sleeves regardless of titleExtra CreditPrior implementation & project management experienceExperience creating & rolling out new processesPerksHandshake delivers benefits that help you feel supported—and thrive at work and in life.The below benefits are for full-time US employees.🎯 Ownership: Equity in a fast-growing company💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching🍼 Family Support: Paid parental leave, fertility benefits, parental coaching💝 Wellbeing: Medical, dental, and vision, mental health support, wellness stipend📚 Growth: Learning stipend, ongoing development💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days🤝 Connection: Team outings & referral bonusesExplore our mission, values, and comprehensive US benefits at joinhandshake.com/careers.Compensation Range: $140K - $175K","datePosted":"2026-11-02T01:12:16.398Z","dateModified":"2026-11-02T01:12:16.398Z","hiringOrganization":{"@type":"Organization","name":"Handshake","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9bec76ccfd77db71f2f149c0"},"url":"https://jobsearcher.com/jobs/9bec76ccfd77db71f2f149c0"}}