{"schemaVersion":"jobsearcher.job.v1","id":"9bb5fb36c6fa3a0ba2032fbc","url":"https://jobsearcher.com/jobs/9bb5fb36c6fa3a0ba2032fbc","canonicalUrl":"https://jobsearcher.com/jobs/9bb5fb36c6fa3a0ba2032fbc","title":"Associate Creative Director, Lifecycle","description":"Job Description\r\nOverview Join the team redefining how the world experiences design.\r\nHello, g'day, mabuhay, kia ora, ??, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.\r\nWhere And How You Can Work Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub in San Francisco, which is now home to our US operations. We offer flexibility in how and where you work. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.\r\nWhat You'd Be Doing In This Role As Canva scales, change continues to be part of our DNA. But we like to think that\\'s all part of the fun. This will give you the flavor of the type of things you\\'ll be working on when you start, but this will likely evolve.\r\nLifecycle isn\\'t a back-channel. It\\'s one of the most powerful creative canvases in marketing, and at Canva, it reaches over 250 million users. That\\'s hundreds of millions of real people, and every message is a chance to surprise them, inspire them, and deliver genuine value.\r\nWe\\'re looking for an Associate Creative Director who wants to redefine what Lifecycle can be. Someone who sees email, in-app messaging, and every touchpoint across the customer journey not as templates to fill, but as formats to reinvent. You\\'ll push the boundaries of what this channel looks like, sounds like, and feels like, bringing bold, imaginative ideas to a space that\\'s long been underestimated.\r\nReporting to the Executive Creative Director, you\\'ll shape how Canva shows up across onboarding, feature education, re-engagement, and loyalty. But more than that, you\\'ll lead the charge in evolving Lifecycle into a true creative frontier, one where performance and craft aren\\'t at odds, they fuel each other.\r\nYou\\'ll lead a cross-functional team of designers and copywriters, and collaborate closely with marketing, product, data, and engineering partners to bring ambitious ideas to life at incredible scale.\r\nIf you want to be at the forefront of a marketing channel most people overlook, and prove just how creative it can be, this is the role.\r\nAt The Moment, This Role Is Focused On Lead Lifecycle Campaigns – Own the creative development of Canva's lifecycle campaigns, from idea to execution\r\nDeliver bold, personalised campaigns across email, in-app, and beyond\r\nBalance magical thinking with data-driven precision to engage new and returning users\r\nBring fresh creative approaches while scaling high-volume production\r\nCreative Strategy & Vision Translate lifecycle marketing goals into clear briefs and standout creative\r\nElevate how the Canva brand shows up across our lifecycle channels\r\nPartner with stakeholders to shape strategy and drive creative consistency\r\nTeam Culture & Leadership Lead, mentor, and inspire a multidisciplinary creative team\r\nCreate a safe, inclusive, and high-performing team culture\r\nProvide guidance, feedback, and clarity to ensure creative excellence\r\nDesign, Storytelling & Performance Bring Canva's brand identity to life through compelling storytelling and craft\r\nUse narrative, design, and messaging to drive instant engagement\r\nCollaborate with data teams to test, learn, and optimize campaign performance\r\nStay on top of trends and innovations across lifecycle and CRM channels\r\nProfessional Experience You\\'re probably a match if:\r\n10+ years in creative leadership roles, with strong experience in lifecycle or CRM marketing\r\nProven success creating effective, high-volume campaigns that balance brand and performance\r\nExperience managing and mentoring creative teams\r\nDeep understanding of customer journeys, audience segmentation, and personalisation\r\nExperience working across channels including email, in-app, and push\r\nSkills & Attributes A strong portfolio that shows excellence in lifecycle storytelling and creative craft\r\nConceptual thinker who's also able to execute consistently at scale\r\nComfortable translating strategy and data into smart, creative ideas\r\nEmpathetic leader who builds team culture and creative confidence\r\nStrong communicator and collaborator, comfortable working with technical and non-technical teams\r\nCurious, adaptable, and energised by fast-paced environments\r\nBonus Points Experience working in SaaS, tech, or growth-focused digital brands\r\nFamiliarity with global markets and how to tailor creative by region\r\nAward-winning lifecycle work or creative recognised for performance impact\r\nAbout The Team Canva is a world-leading design platform that empowers millions of people to design anything and publish anywhere. Our mission is to empower the world to design, and we're looking for a creative leader to help us take our lifecycle growth creative to the next level.\r\nCanva's in-house creative team is on a mission to make Canva the one of the most locally loved brand in the world. We work from concept to creation on world-class creative across brand communications, marketing campaigns, editorial content and production.\r\nWe believe in attracting and nurturing world-class talent with a focus on diversity, community, career development, and doing the best work of our lives.\r\nWhat\\'s in it for you? Achieving our crazy big goals motivates us to work hard - and we do - but you\\'ll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.\r\nHere\\'s a Taste Of What\\'s On Offer Equity packages - we want our success to be yours too\r\nHealth benefits plans to support you and your wellbeing\r\n401(k) retirement plan with company contribution\r\nInclusive parental leave policy that supports all parents & carers\r\nAn annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more\r\nFlexible leave options that empower you to be a force for good, take time to recharge and supports you personally\r\nCheck out lifeatcanva.com for more info.\r\nAt Canva we value fairness, and we strive to provide competitive, market-informed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills, experience and our overall assessment of what we observed and learnt in the hiring process. The target salary range for this position is $166,000 to $214,000 USD. When calculating offers, we make salary decisions based on market data and candidates\\' skills and experience.\r\nOther Stuff To Know We make hiring decisions based on your experience, skills, merit and business needs, in compliance with applicable local laws.\r\nWe celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you!\r\nWhen you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. Please note that interviews are conducted virtually.\r\nCheck out lifeatcanva.com for more info.\r\nAbout the company\r\nBe vigilant about potential scams, phishing attempts, or fraudulent activities, and seek credible sources or reviews to assess the trustworthiness of the company. Remember, your personal and financial security is paramount, and taking preventive measures is crucial to safeguarding your information from potential risks and unauthorized use. SupportFinity is not responsible for any consequences that may arise from disclosing such information to unauthorized or fraudulent entities.\r\nJ-18808-Ljbffr","company":"SupportFinity","rawCompany":"supportfinity","city":"Mill Valley","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-12T04:46:10.002Z","occupations":[{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"},{"code":"11-2011.00","title":"Advertising and Promotions Managers","slug":"advertising-and-promotions-managers"},{"code":"27-1011.00","title":"Art Directors","slug":"art-directors"}],"industries":[{"code":"541810","title":"Advertising Agencies","slug":"advertising-agencies"},{"code":"541890","title":"Other Services Related to Advertising","slug":"other-services-related-to-advertising"},{"code":"541613","title":"Marketing Consulting Services","slug":"marketing-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Associate Creative Director, Lifecycle","description":"Job Description\r\nOverview Join the team redefining how the world experiences design.\r\nHello, g'day, mabuhay, kia ora, ??, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.\r\nWhere And How You Can Work Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub in San Francisco, which is now home to our US operations. We offer flexibility in how and where you work. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.\r\nWhat You'd Be Doing In This Role As Canva scales, change continues to be part of our DNA. But we like to think that\\'s all part of the fun. This will give you the flavor of the type of things you\\'ll be working on when you start, but this will likely evolve.\r\nLifecycle isn\\'t a back-channel. It\\'s one of the most powerful creative canvases in marketing, and at Canva, it reaches over 250 million users. That\\'s hundreds of millions of real people, and every message is a chance to surprise them, inspire them, and deliver genuine value.\r\nWe\\'re looking for an Associate Creative Director who wants to redefine what Lifecycle can be. Someone who sees email, in-app messaging, and every touchpoint across the customer journey not as templates to fill, but as formats to reinvent. You\\'ll push the boundaries of what this channel looks like, sounds like, and feels like, bringing bold, imaginative ideas to a space that\\'s long been underestimated.\r\nReporting to the Executive Creative Director, you\\'ll shape how Canva shows up across onboarding, feature education, re-engagement, and loyalty. But more than that, you\\'ll lead the charge in evolving Lifecycle into a true creative frontier, one where performance and craft aren\\'t at odds, they fuel each other.\r\nYou\\'ll lead a cross-functional team of designers and copywriters, and collaborate closely with marketing, product, data, and engineering partners to bring ambitious ideas to life at incredible scale.\r\nIf you want to be at the forefront of a marketing channel most people overlook, and prove just how creative it can be, this is the role.\r\nAt The Moment, This Role Is Focused On Lead Lifecycle Campaigns – Own the creative development of Canva's lifecycle campaigns, from idea to execution\r\nDeliver bold, personalised campaigns across email, in-app, and beyond\r\nBalance magical thinking with data-driven precision to engage new and returning users\r\nBring fresh creative approaches while scaling high-volume production\r\nCreative Strategy & Vision Translate lifecycle marketing goals into clear briefs and standout creative\r\nElevate how the Canva brand shows up across our lifecycle channels\r\nPartner with stakeholders to shape strategy and drive creative consistency\r\nTeam Culture & Leadership Lead, mentor, and inspire a multidisciplinary creative team\r\nCreate a safe, inclusive, and high-performing team culture\r\nProvide guidance, feedback, and clarity to ensure creative excellence\r\nDesign, Storytelling & Performance Bring Canva's brand identity to life through compelling storytelling and craft\r\nUse narrative, design, and messaging to drive instant engagement\r\nCollaborate with data teams to test, learn, and optimize campaign performance\r\nStay on top of trends and innovations across lifecycle and CRM channels\r\nProfessional Experience You\\'re probably a match if:\r\n10+ years in creative leadership roles, with strong experience in lifecycle or CRM marketing\r\nProven success creating effective, high-volume campaigns that balance brand and performance\r\nExperience managing and mentoring creative teams\r\nDeep understanding of customer journeys, audience segmentation, and personalisation\r\nExperience working across channels including email, in-app, and push\r\nSkills & Attributes A strong portfolio that shows excellence in lifecycle storytelling and creative craft\r\nConceptual thinker who's also able to execute consistently at scale\r\nComfortable translating strategy and data into smart, creative ideas\r\nEmpathetic leader who builds team culture and creative confidence\r\nStrong communicator and collaborator, comfortable working with technical and non-technical teams\r\nCurious, adaptable, and energised by fast-paced environments\r\nBonus Points Experience working in SaaS, tech, or growth-focused digital brands\r\nFamiliarity with global markets and how to tailor creative by region\r\nAward-winning lifecycle work or creative recognised for performance impact\r\nAbout The Team Canva is a world-leading design platform that empowers millions of people to design anything and publish anywhere. Our mission is to empower the world to design, and we're looking for a creative leader to help us take our lifecycle growth creative to the next level.\r\nCanva's in-house creative team is on a mission to make Canva the one of the most locally loved brand in the world. We work from concept to creation on world-class creative across brand communications, marketing campaigns, editorial content and production.\r\nWe believe in attracting and nurturing world-class talent with a focus on diversity, community, career development, and doing the best work of our lives.\r\nWhat\\'s in it for you? Achieving our crazy big goals motivates us to work hard - and we do - but you\\'ll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.\r\nHere\\'s a Taste Of What\\'s On Offer Equity packages - we want our success to be yours too\r\nHealth benefits plans to support you and your wellbeing\r\n401(k) retirement plan with company contribution\r\nInclusive parental leave policy that supports all parents & carers\r\nAn annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more\r\nFlexible leave options that empower you to be a force for good, take time to recharge and supports you personally\r\nCheck out lifeatcanva.com for more info.\r\nAt Canva we value fairness, and we strive to provide competitive, market-informed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills, experience and our overall assessment of what we observed and learnt in the hiring process. The target salary range for this position is $166,000 to $214,000 USD. When calculating offers, we make salary decisions based on market data and candidates\\' skills and experience.\r\nOther Stuff To Know We make hiring decisions based on your experience, skills, merit and business needs, in compliance with applicable local laws.\r\nWe celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you!\r\nWhen you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. Please note that interviews are conducted virtually.\r\nCheck out lifeatcanva.com for more info.\r\nAbout the company\r\nBe vigilant about potential scams, phishing attempts, or fraudulent activities, and seek credible sources or reviews to assess the trustworthiness of the company. Remember, your personal and financial security is paramount, and taking preventive measures is crucial to safeguarding your information from potential risks and unauthorized use. SupportFinity is not responsible for any consequences that may arise from disclosing such information to unauthorized or fraudulent entities.\r\nJ-18808-Ljbffr","datePosted":"2026-04-12T04:46:10.002Z","dateModified":"2026-04-12T04:46:10.002Z","hiringOrganization":{"@type":"Organization","name":"SupportFinity","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mill Valley","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9bb5fb36c6fa3a0ba2032fbc"},"url":"https://jobsearcher.com/jobs/9bb5fb36c6fa3a0ba2032fbc"}}