{"schemaVersion":"jobsearcher.job.v1","id":"9b7a3c5e174da22cf0b11098","url":"https://jobsearcher.com/jobs/9b7a3c5e174da22cf0b11098","canonicalUrl":"https://jobsearcher.com/jobs/9b7a3c5e174da22cf0b11098","title":"Technical Support Engineer","description":"Required qualifications:\n\nBS or MS in Civil Engineering (Structural).\nProficiency in structural steel design (AISC).\nExperience in using structural analysis and design software.\nExcellent communication skills, including technical writing.\n\nJob responsibilities:\n\nCustomer technical support by email and telephone.\nAdvising clients on effective application of the software.\nAssisting users in troubleshooting software issues.\nVerification of bugs, testing of fixes, and full product testing for new version releases.\nUser training (classroom and online).\nReviewing and expanding software documentation.\nLocation: Lexington, MA. Telecommuting may be considered.\nTNX offers excellent compensation, commensurate with experience, and comprehensive benefits.","company":"Tower Numerics","rawCompany":"tower numerics","city":"Lexington","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-08-09T13:52:16.380Z","occupations":[{"code":"17-3022.00","title":"Civil Engineering Technologists and Technicians","slug":"civil-engineering-technologists-and-technicians"},{"code":"17-3029.00","title":"Engineering Technologists and Technicians, Except Drafters, All Other","slug":"engineering-technologists-and-technicians-except-drafters-all-other"},{"code":"17-2199.00","title":"Engineers, All Other","slug":"engineers-all-other"}],"industries":[{"code":"541330","title":"Engineering Services","slug":"engineering-services"},{"code":"332312","title":"Fabricated Structural Metal Manufacturing","slug":"fabricated-structural-metal-manufacturing"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Engineer","description":"Required qualifications:\n\nBS or MS in Civil Engineering (Structural).\nProficiency in structural steel design (AISC).\nExperience in using structural analysis and design software.\nExcellent communication skills, including technical writing.\n\nJob responsibilities:\n\nCustomer technical support by email and telephone.\nAdvising clients on effective application of the software.\nAssisting users in troubleshooting software issues.\nVerification of bugs, testing of fixes, and full product testing for new version releases.\nUser training (classroom and online).\nReviewing and expanding software documentation.\nLocation: Lexington, MA. Telecommuting may be considered.\nTNX offers excellent compensation, commensurate with experience, and comprehensive benefits.","datePosted":"2026-08-09T13:52:16.380Z","dateModified":"2026-08-09T13:52:16.380Z","hiringOrganization":{"@type":"Organization","name":"Tower Numerics","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lexington","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9b7a3c5e174da22cf0b11098"},"url":"https://jobsearcher.com/jobs/9b7a3c5e174da22cf0b11098"}}