{"schemaVersion":"jobsearcher.job.v1","id":"9afc1cf22fd98b021b4e6f3c","url":"https://jobsearcher.com/jobs/9afc1cf22fd98b021b4e6f3c","canonicalUrl":"https://jobsearcher.com/jobs/9afc1cf22fd98b021b4e6f3c","title":"Collections Representative","description":"About DigniFi:\nDigniFi is a mission-driven company who’s Point-of-Sale financing solution helps 2,000+ partners increase revenue, drive accessory orders, and decrease deferred repairs. By partnering with dealerships and service centers, DigniFi offers financing products at the point of sale for consumers to finance auto repairs, service, parts, accessories, maintenance packages and more.\nOur mission is to help auto dealers and service centers grow by offering their customers innovative, inclusive financing. Our vision is to make financing for the needs of daily life accessible and inclusive. Come join us on this exciting ride!\nAbout the Role:\nThe ideal candidate for this position will have the experience/skills listed in this job description as well as be flexible and have a hardworking approach. This individual should be able to work independently as well as within a team and can manage and execute projects with minimal management supervision.\nWhat You’ll Do:\nContact delinquent customers and make collection calls in a fast-paced goal-oriented collections department.\nPlace calls using a Dialer as well as manually dialing.\nProvide customer service regarding collection issues, processing customer payments, processing and reviewing account adjustments, and resolving client discrepancies.\nResponsible for monitoring and maintaining assigned accounts, customer calls, account adjustments and customer reconciliations.\nAccountable for reducing delinquency for assigned accounts.\nMust communicate & follow up effectively with sales department regarding customer accounts on a timely basis.\nEnsure all customer demographic information is correct including addresses, phone numbers and which contact method each customer prefers.\nSet up repayment plans with customers and post payments with credit cards and electronic checks (ACH) as requested by the customer.\nLocate customers using skip tracing methods approved by management\nHandle calls and emails from customers and partners related to applications and payments.\nWho You Are:\nExperience in consumer loans and collections\nMinimum of 2 + years’ experience in collections\nKnowledge of Fair Debt Collections Practices Act (FDCPA), and Consumer Financial Protection Bureau (CFPB)\nBilingual is a plus\nStrong analytical skills\nAbility to multitask\nExcellent verbal and written communication skills\nRecovery and Collections experience preferred\nAbility to work in a small team\nWilling to work Saturdays\nWhy You’ll Love Working at DigniFi:\nSupportive leadership facilitating and mentoring your career growth\nFounded to aid people when they unexpectedly need help... responsible, respectful and transparent access to a better financial future for our customers\nExcellence-driven organization that values work/life balance\nWe’re a tight-knit team that values collaboration and genuinely loves working together\nUltimate workplace flexibility\nWhat’s In It for You:\nAccrue 16 Days of PTO per year\n12 Paid Holidays\nUp to 80% Employer-Paid Premiums for Medical, Dental and Vision Insurance\nLong-term Disability Insurance\nBasic Life Insurance\nPaid Parental Leave\nMatching 401k\nWhere You Will Work:\nThis position is in-office. Applicants must reside in Dallas/Fort Worth metro area.\nThe base hourly range for this position is $20.00 - $24.00/ hour. DigniFi salary ranges are determined by role, level, and location. The salary range displayed in each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Please note, the base pay offered may vary within the range depending on a wide array of factors including but not limited to work location, job-related knowledge/skills, relevant education/training, and level of experience. Please note that the compensation details listed in postings reflect the base salary only, and do not include bonuses or benefits.\nStatement of Non-Discrimination:\nIn keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our company. Whether blatant or hidden, barriers to success have no place at DigniFi.\nDigniFi is not considering candidates who require visa sponsorship or visa transfer at this time.\niQExHtAKgf","company":"Dignifi","rawCompany":"dignifi","city":"Richardson","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-15T12:58:18.789Z","occupations":[{"code":"43-3011.00","title":"Bill and Account Collectors","slug":"bill-and-account-collectors"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4041.00","title":"Credit Authorizers, Checkers, and Clerks","slug":"credit-authorizers-checkers-and-clerks"}],"industries":[{"code":"561440","title":"Collection Agencies","slug":"collection-agencies"},{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Collections Representative","description":"About DigniFi:\nDigniFi is a mission-driven company who’s Point-of-Sale financing solution helps 2,000+ partners increase revenue, drive accessory orders, and decrease deferred repairs. By partnering with dealerships and service centers, DigniFi offers financing products at the point of sale for consumers to finance auto repairs, service, parts, accessories, maintenance packages and more.\nOur mission is to help auto dealers and service centers grow by offering their customers innovative, inclusive financing. Our vision is to make financing for the needs of daily life accessible and inclusive. Come join us on this exciting ride!\nAbout the Role:\nThe ideal candidate for this position will have the experience/skills listed in this job description as well as be flexible and have a hardworking approach. This individual should be able to work independently as well as within a team and can manage and execute projects with minimal management supervision.\nWhat You’ll Do:\nContact delinquent customers and make collection calls in a fast-paced goal-oriented collections department.\nPlace calls using a Dialer as well as manually dialing.\nProvide customer service regarding collection issues, processing customer payments, processing and reviewing account adjustments, and resolving client discrepancies.\nResponsible for monitoring and maintaining assigned accounts, customer calls, account adjustments and customer reconciliations.\nAccountable for reducing delinquency for assigned accounts.\nMust communicate & follow up effectively with sales department regarding customer accounts on a timely basis.\nEnsure all customer demographic information is correct including addresses, phone numbers and which contact method each customer prefers.\nSet up repayment plans with customers and post payments with credit cards and electronic checks (ACH) as requested by the customer.\nLocate customers using skip tracing methods approved by management\nHandle calls and emails from customers and partners related to applications and payments.\nWho You Are:\nExperience in consumer loans and collections\nMinimum of 2 + years’ experience in collections\nKnowledge of Fair Debt Collections Practices Act (FDCPA), and Consumer Financial Protection Bureau (CFPB)\nBilingual is a plus\nStrong analytical skills\nAbility to multitask\nExcellent verbal and written communication skills\nRecovery and Collections experience preferred\nAbility to work in a small team\nWilling to work Saturdays\nWhy You’ll Love Working at DigniFi:\nSupportive leadership facilitating and mentoring your career growth\nFounded to aid people when they unexpectedly need help... responsible, respectful and transparent access to a better financial future for our customers\nExcellence-driven organization that values work/life balance\nWe’re a tight-knit team that values collaboration and genuinely loves working together\nUltimate workplace flexibility\nWhat’s In It for You:\nAccrue 16 Days of PTO per year\n12 Paid Holidays\nUp to 80% Employer-Paid Premiums for Medical, Dental and Vision Insurance\nLong-term Disability Insurance\nBasic Life Insurance\nPaid Parental Leave\nMatching 401k\nWhere You Will Work:\nThis position is in-office. Applicants must reside in Dallas/Fort Worth metro area.\nThe base hourly range for this position is $20.00 - $24.00/ hour. DigniFi salary ranges are determined by role, level, and location. The salary range displayed in each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Please note, the base pay offered may vary within the range depending on a wide array of factors including but not limited to work location, job-related knowledge/skills, relevant education/training, and level of experience. Please note that the compensation details listed in postings reflect the base salary only, and do not include bonuses or benefits.\nStatement of Non-Discrimination:\nIn keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our company. Whether blatant or hidden, barriers to success have no place at DigniFi.\nDigniFi is not considering candidates who require visa sponsorship or visa transfer at this time.\niQExHtAKgf","datePosted":"2026-07-15T12:58:18.789Z","dateModified":"2026-07-15T12:58:18.789Z","hiringOrganization":{"@type":"Organization","name":"Dignifi","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Richardson","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9afc1cf22fd98b021b4e6f3c"},"url":"https://jobsearcher.com/jobs/9afc1cf22fd98b021b4e6f3c"}}