Network Technician

Must be open to any of the following potential shifts:Mon- Fri 15:00-23:30Sat-Tue 17:00-03:00Fri-Mon 22:00-08:00Must Haves:Previous experience working in a Data CenterExperience with basic networking tasksExcellent communication skills.Strong written communication skills, documentation skills a must. Excellent time management skills. Must be a self-starter, and able to work with minimal supervision. Ability to adapt to ever-changing requirements, processes, and environment. Must have reliable cell phone service with email capabilities.Job Description:A customer of Insight Global is looking for an Network Technician to support their Large Enterprise Data Center. The ideal person will be self-driven and highly motivated to provide excellent support with little to no supervision. This position is dynamic and will require a wide range of tasks such as conducting audits, supporting change control, troubleshooting, etc. Operational Duties: Effectively multitask, communicate proactively, and have excellent time management skills. Build, maintain, and revise processes to ensure efficient break/fix and communication activities. Ensure customer experience with products is second to none. Responsibilities:Responsible for escorting unbadged people when appropriate.Updating, adding, and closing incident activity.Concise, proactive communication with geographically dispersed team members.Train new team members on products, operational support, and best practices.Responsible for monitoring tickets and managing appropriately.Serve as On-site Point-of-Contact