{"schemaVersion":"jobsearcher.job.v1","id":"9ae2a49b7c4e782a2af72fb1","url":"https://jobsearcher.com/jobs/9ae2a49b7c4e782a2af72fb1","canonicalUrl":"https://jobsearcher.com/jobs/9ae2a49b7c4e782a2af72fb1","title":"Customer Support Representative","description":"Job Overview:\nAs a Customer Support Representative, you will play a key role in supporting our service and parts departments. This hybrid role combines responsibilities of both a service writer and a back parts counter salesperson, providing excellent customer service to our clients both in-person and over the phone. This is an entry-level position with opportunities for growth within the company.\nKey Responsibilities:\nAssist customers with service inquiries and schedule appointments for equipment maintenance and repairs.\nProvide accurate and timely information to customers about service status and repair timelines.\nManage and process parts orders, ensuring timely availability and delivery to customers and technicians.\nMaintain inventory levels and assist in restocking parts as needed.\nCollaborate with service technicians to ensure parts are available for scheduled repairs.\nAssist with customer billing and payment processing for service and parts transactions.\nMaintain accurate records of all customer interactions and transactions.\nProvide exceptional customer service by addressing customer concerns and inquiries in a professional and friendly manner.\nQualifications:\nHigh school diploma or equivalent.\nExcellent communication and interpersonal skills.\nStrong organizational and multitasking abilities.\nBasic computer skills and familiarity with Microsoft Office Suite.\nAbility to work in a fast-paced environment and handle multiple tasks simultaneously.\nPrevious experience in a customer service or retail environment is a plus but not required.\nWillingness to learn and take on new challenges.\nA positive attitude and a team-oriented mindset.\nBenefits:\nCompetitive hourly wage of $15 - $16 per hour.\nOpportunities for career advancement and professional development.\nComprehensive training and support from a collaborative team.\nEmployee discounts on products and services.\nHealth, dental, and vision insurance options.\nPaid time off and retirement savings plan\nIf you are a motivated and customer-focused individual looking to start a rewarding career with WCTractor, we encourage you to apply!\nJoin our team and become a part of the WCTractor family, where we value honesty, integrity, and a commitment to serving our community.\nWCTractor is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.","company":"Wctractor","rawCompany":"wctractor","city":"Dayton","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:47:24.627Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"41-2021.00","title":"Counter and Rental Clerks","slug":"counter-and-rental-clerks"}],"industries":[{"code":"423810","title":"Construction and Mining (except Oil Well) Machinery and Equipment Merchant Wholesalers","slug":"construction-and-mining-except-oil-well-machinery-and-equipment-merchant-wholesalers"},{"code":"423820","title":"Farm and Garden Machinery and Equipment Merchant Wholesalers","slug":"farm-and-garden-machinery-and-equipment-merchant-wholesalers"},{"code":"423830","title":"Industrial Machinery and Equipment Merchant Wholesalers","slug":"industrial-machinery-and-equipment-merchant-wholesalers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Support Representative","description":"Job Overview:\nAs a Customer Support Representative, you will play a key role in supporting our service and parts departments. This hybrid role combines responsibilities of both a service writer and a back parts counter salesperson, providing excellent customer service to our clients both in-person and over the phone. This is an entry-level position with opportunities for growth within the company.\nKey Responsibilities:\nAssist customers with service inquiries and schedule appointments for equipment maintenance and repairs.\nProvide accurate and timely information to customers about service status and repair timelines.\nManage and process parts orders, ensuring timely availability and delivery to customers and technicians.\nMaintain inventory levels and assist in restocking parts as needed.\nCollaborate with service technicians to ensure parts are available for scheduled repairs.\nAssist with customer billing and payment processing for service and parts transactions.\nMaintain accurate records of all customer interactions and transactions.\nProvide exceptional customer service by addressing customer concerns and inquiries in a professional and friendly manner.\nQualifications:\nHigh school diploma or equivalent.\nExcellent communication and interpersonal skills.\nStrong organizational and multitasking abilities.\nBasic computer skills and familiarity with Microsoft Office Suite.\nAbility to work in a fast-paced environment and handle multiple tasks simultaneously.\nPrevious experience in a customer service or retail environment is a plus but not required.\nWillingness to learn and take on new challenges.\nA positive attitude and a team-oriented mindset.\nBenefits:\nCompetitive hourly wage of $15 - $16 per hour.\nOpportunities for career advancement and professional development.\nComprehensive training and support from a collaborative team.\nEmployee discounts on products and services.\nHealth, dental, and vision insurance options.\nPaid time off and retirement savings plan\nIf you are a motivated and customer-focused individual looking to start a rewarding career with WCTractor, we encourage you to apply!\nJoin our team and become a part of the WCTractor family, where we value honesty, integrity, and a commitment to serving our community.\nWCTractor is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.","datePosted":"2026-04-12T20:47:24.627Z","dateModified":"2026-04-12T20:47:24.627Z","hiringOrganization":{"@type":"Organization","name":"Wctractor","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dayton","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9ae2a49b7c4e782a2af72fb1"},"url":"https://jobsearcher.com/jobs/9ae2a49b7c4e782a2af72fb1"}}