Business Office & Billing Coordinator

The Business Office & Billing Coordinator supports the daily operations of the Business Office, with primary responsibility for student billing, system administration, and operational coordination. This role also partners closely with the Director of Community Engagement and Director of Auxiliary Programs to support the planning and execution of school events by providing strong organizational, logistical, and administrative support.Reporting to the Chief Financial and Operations Officer, this position requires exceptional attention to detail, comfort with financial data, and the ability to bring structure, organization, and consistent follow-through to multiple priorities in a fast-paced school environment.Key ResponsibilitiesTuition & BillingManage tuition and auxiliary billing through Blackbaud, including invoicing, payment tracking, adjustments, and account maintenanceReconcile tuition, transportation, lunch, financial aid, and related accountsBill families for programs, activities, and miscellaneous chargesRespond to family billing inquiries in a timely and professional mannerMonitor and follow up on delinquent balancesProvide administrative and billing support for auxiliary programs, including account maintenance, payment tracking, reporting, and related system administration.Administer retiree medical billing and enrollment processes, including Blackbaud billing, payment tracking, rate updates, reporting, and coordination with external plan providersProvide responsive support to retirees regarding billing, enrollment, and plan-related inquiries while maintaining accurate and confidential recordsBusiness Office OperationsOversee purchasing for the school, including tracking orders and expensesAssist with vendor setup and maintain tax-exempt documentationSupport administrative workflows and day-to-day Business Office operationsContribute to special projects and cross-functional initiatives as neededEvent Coordination & Community Engagement SupportSupport the Director of Community Engagement with administrative aspects of school events and programsMaintain event documentation, including timelines, task lists, registrations, and communication materialsCoordinate logistical information with vendors and internal stakeholders (e.g., contracts, forms, and scheduling details)Track event-related expenses, billing, and reconciliation in partnership with the Business OfficeMonitor deadlines and follow up with stakeholders to ensure completion of required administrative tasksQualifications5+ years of experience in operations, administrative, or finance support rolesExperience with Blackbaud (or similar system) strongly preferredExperience with CampBrain (or similar system) strongly preferredStrong Excel and data management skillsHighly organized with exceptional attention to detailAbility to manage multiple priorities independently and bring structure to ambiguous processesStrong communication skills, particularly with families and staffExperience in an independent school or education setting is a plus