{"schemaVersion":"jobsearcher.job.v1","id":"9a5e653e8d89d237434bb5e8","url":"https://jobsearcher.com/jobs/9a5e653e8d89d237434bb5e8","canonicalUrl":"https://jobsearcher.com/jobs/9a5e653e8d89d237434bb5e8","title":"Customer Analytics Manager","description":"Eis group usa is a leading provider of insurance software solutions for the global insurance industry. Our innovative technology and services help insurance companies streamline their operations, improve customer experience, and drive business growth.\nJob Summary: We are seeking a highly skilled Customer Analytics Manager to join our team. The ideal candidate will have a strong background in data analysis and customer insights, with a passion for utilizing data to drive business decisions. As the Customer Analytics Manager, you will be responsible for leading our customer analytics strategy and providing actionable insights to drive business growth and improve customer experience.\nKey Responsibilities: - Develop and implement customer analytics strategies to support business objectives\n- Collect, analyze, and interpret customer data from various sources, including CRM, social media, and website analytics\n- Identify trends and patterns in customer behavior and provide insights to inform business decisions\n- Collaborate with cross-functional teams to develop and implement data-driven solutions\n- Develop and maintain customer segmentation models to target specific customer groups\n- Monitor and report on key performance indicators related to customer acquisition, retention, and satisfaction\n- Present findings and recommendations to senior management and other stakeholders\n- Stay up-to-date with industry trends and best practices in customer analytics and data management\nQualifications: - Bachelor's or Master's degree in Business, Marketing, Statistics, or a related field\n- Minimum of 5 years of experience in customer analytics or a related role\n- Strong analytical skills and experience working with large datasets\n- Proficiency in data analysis tools such as SQL, R, or Python\n- Experience with data visualization tools such as Tableau or Power BI\n- Knowledge of statistical modeling and segmentation techniques\n- Excellent communication and presentation skills\n- Proven track record of using data to drive business results\n- Insurance industry experience is a plus\nBenefits: - Competitive salary and benefits package\n- Opportunities for career growth and development\n- Collaborative and dynamic work environment\n- Flexible work arrangements\n- Comprehensive training and support\nWe are committed to diversity and equal opportunity in our workplace and welcome candidates from all backgrounds to apply.\n\n#J-18808-Ljbffr","company":"Eis Group","rawCompany":"eis group","city":"Jacksonville","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-08-04T03:17:58.657Z","occupations":[{"code":"15-2051.01","title":"Business Intelligence Analysts","slug":"business-intelligence-analysts"},{"code":"13-1161.00","title":"Market Research Analysts and Marketing Specialists","slug":"market-research-analysts-and-marketing-specialists"},{"code":"15-2051.00","title":"Data Scientists","slug":"data-scientists"}],"industries":[{"code":"524298","title":"All Other Insurance Related Activities","slug":"all-other-insurance-related-activities"},{"code":"524210","title":"Insurance Agencies and Brokerages","slug":"insurance-agencies-and-brokerages"},{"code":"524126","title":"Direct Property and Casualty Insurance Carriers","slug":"direct-property-and-casualty-insurance-carriers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Analytics Manager","description":"Eis group usa is a leading provider of insurance software solutions for the global insurance industry. Our innovative technology and services help insurance companies streamline their operations, improve customer experience, and drive business growth.\nJob Summary: We are seeking a highly skilled Customer Analytics Manager to join our team. The ideal candidate will have a strong background in data analysis and customer insights, with a passion for utilizing data to drive business decisions. As the Customer Analytics Manager, you will be responsible for leading our customer analytics strategy and providing actionable insights to drive business growth and improve customer experience.\nKey Responsibilities: - Develop and implement customer analytics strategies to support business objectives\n- Collect, analyze, and interpret customer data from various sources, including CRM, social media, and website analytics\n- Identify trends and patterns in customer behavior and provide insights to inform business decisions\n- Collaborate with cross-functional teams to develop and implement data-driven solutions\n- Develop and maintain customer segmentation models to target specific customer groups\n- Monitor and report on key performance indicators related to customer acquisition, retention, and satisfaction\n- Present findings and recommendations to senior management and other stakeholders\n- Stay up-to-date with industry trends and best practices in customer analytics and data management\nQualifications: - Bachelor's or Master's degree in Business, Marketing, Statistics, or a related field\n- Minimum of 5 years of experience in customer analytics or a related role\n- Strong analytical skills and experience working with large datasets\n- Proficiency in data analysis tools such as SQL, R, or Python\n- Experience with data visualization tools such as Tableau or Power BI\n- Knowledge of statistical modeling and segmentation techniques\n- Excellent communication and presentation skills\n- Proven track record of using data to drive business results\n- Insurance industry experience is a plus\nBenefits: - Competitive salary and benefits package\n- Opportunities for career growth and development\n- Collaborative and dynamic work environment\n- Flexible work arrangements\n- Comprehensive training and support\nWe are committed to diversity and equal opportunity in our workplace and welcome candidates from all backgrounds to apply.\n\n#J-18808-Ljbffr","datePosted":"2026-08-04T03:17:58.657Z","dateModified":"2026-08-04T03:17:58.657Z","hiringOrganization":{"@type":"Organization","name":"Eis Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Jacksonville","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9a5e653e8d89d237434bb5e8"},"url":"https://jobsearcher.com/jobs/9a5e653e8d89d237434bb5e8"}}