{"schemaVersion":"jobsearcher.job.v1","id":"9a42d2ac33c064caabcb4f91","url":"https://jobsearcher.com/jobs/9a42d2ac33c064caabcb4f91","canonicalUrl":"https://jobsearcher.com/jobs/9a42d2ac33c064caabcb4f91","title":"Senior Implementation Engineer I","description":"Senior Implementation Engineer I\r\nRemote\r\nSenior Implementation Engineer I\r\nDepartment: Professional Services\r\nLevel: IC - Mid-Level\r\nLocation: Bangalore\r\nType: Full-Time\r\nReports To: Tech Manager\r\nAbout Cleo\r\nCleo is the AI-native supply chain orchestration company built on modern EDI. We help businesses orchestrate EDI, API, MFT, applications, and trading partner ecosystems with the visibility, intelligence, and control needed to keep business-critical supply chain transactions moving - from order to cash, procure to pay, and everywhere in between.\r\nOur platform, Cleo Integration Cloud, brings together integration, workflow automation, real-time monitoring, and Agentic AI intelligence so supply chain, operations, and IT teams can launch partners faster, automate transactions across business systems, resolve exceptions before they become disruptions, and gain actionable insight across the end-to-end supply chain.\r\nTrusted by 5,000+ customers across manufacturing, retail, logistics, and distribution, Cleo is headquartered in Rockford, Illinois, with offices in Chicago and Bangalore. We are a team united by one mission: to make supply chains smarter. Cleo Never Stops.\r\nThe OpportunityUnderstand customer requirements and propose solutions by SA.Own end-to-end EDI and integration implementations for enterprise customers.Configure integrations, support UAT, and build expertise toward Solution Architect roles.What You'll DoConfigure EDI, API, and communication protocols (AS2, SFTP, VAN).Build, test, and troubleshoot business processes, ERP integrations, and data mappings.Implement REST/SOAP APIs with OAuth and security controls.Support customer workshops, UAT, and issue resolution.Apply performance, security, and implementation best practices.What You Bring\r\nRequiredB.E./B.Tech with 2-4 years of EDI, B2B integration, or middleware experience.Knowledge of ANSI X12, EDIFACT, AS2, SFTP, APIs, and ERP integrations (SAP preferred).Experience with BPS, data mapping, REST/SOAP APIs, OAuth, and UAT.Strong troubleshooting and customer-facing implementation skills.Supply chain domain, legacy B2B tools, or AI tool experience is a plus.PreferredExperience with supply chain domains: retail, grocery, 3PL/logistics, or manufacturingPrior exposure to legacy B2B tools (Sterling, Gentran, OpenText) - helpful for migration projectsFamiliarity with AI tools for documentation, analysis, or delivery accelerationBehavior Competencies\r\nInitiative & Innovation- Ability to be proactive and develop new ideas\r\nLevel 2: Initiative - Takes initiatives within their area of responsibility to accelerate finding solutions. Detects problems, escalates with proposed solutions.\r\nLeadership & Management - Ability to work within or lead a team\r\nLevel 1: Team Oriented - Actively cooperates with team members, shares knowledge proactively, and seeks advice when needed.\r\nPlanning & Organization- Ability to manage tasks and activities\r\nLevel 2: Scheduling- Determines a course of action by breaking it into smaller steps, planning and resourcing each, and adjusting for potential problems.\r\nCustomer Focus- Ability to manage relationships with customers\r\nLevel 2: Customer Oriented- Understands the needs of external customers and keeps them in mind when taking actions or making decisions.\r\nInterpersonal Communication- Ability to communicate effectively with people\r\nLevel 2: Active Listening & Empathy- Listens to others' points of view through verbal and non-verbal communication. Formulates own views while understanding others'.\r\nAchievement Focus- Ability to achieve objectives\r\nLevel 2: Persistence- Meets targets and fulfills agreements even when adverse circumstances prevail. Stays focused and resourceful under pressure.\r\nSolution Finding- Ability to analyze situations and find accurate solutions\r\nLevel 2: Information Acquisition- Identifies gaps in available information and provides solutions for fixing them. Takes new information into account and modifies understanding accordingly.\r\nPeople Focus- Ability to account for the human factor\r\nLevel 2: Efficiency of Staff- Manages own stress and avoids impacting team members. Anticipates and manages potential conflicts. Champions diversity through a positive approach.\r\nAI Fluency\r\nUses AI to accelerate project delivery - drafting implementation plans, summarizing customer requirements, and generating documentation faster. Can point to specific examples where AI improved turnaround time or output quality on a customer engagement.\r\nFamiliar with basic AI terms and terminologies. Ability to use org level AI tools , writes basic prompts effectively. Validates outputs before use. Participates in team feedback loops.\r\nWhy Cleo\r\nJoin. Grow. Lead the Future of Supply Chain.\r\nAt Cleo we don't just manage supply chains - we orchestrate them. You'll be empowered to drive transformation, deliver excellence, and shape the future of global operations. Whether you're joining us from outside or growing within, this is your platform to lead with purpose, innovate with impact, and thrive in a culture that champions your growth.\r\nWHY JOIN US\r\nStrategic Influence\r\nBe at the helm of global supply chain strategy, driving decisions that impact customers, partners, and communities worldwide.\r\nInnovation-Driven Culture\r\nWork with the latest in AI, automation, and digital supply chain platforms to solve complex challenges.\r\nEnd-to-End Visibility\r\nLead across planning, sourcing, logistics, and fulfillment - connecting dots others can't see.\r\nSustainability at the Core\r\nHelp build ethical, transparent, and sustainable supply chains that make a difference.\r\nWHY GROW WITH US\r\nLeadership Development\r\nAccess world-class programs, executive mentorship, and rotational opportunities to accelerate your career.\r\nInternal Mobility\r\nWe prioritize internal talent - your next big opportunity could be just one conversation away.\r\nRecognition & Impact\r\nYour ideas matter.Your leadership is visible. Your success is celebrated.\r\nInclusive Community\r\nThrive in a diverse, collaborative environment where every voice is heard and respected.\r\nWe are a Talent Destination for supply chain leaders who want to make bold moves, solve real world problems, and grow without limits. Whether you're stepping into your first leadership role or scaling new heights - your journey starts here. Cleo Never Stops.\r\nTotal Rewards\r\nBenefitsGroup Medical Insurance & Group Personal Accident Insurance coveragePF & Retiral benefitsFlexible PTO and company holidaysWellness Benefit of 15000 per yearCleo Cares - CSR initiativesEqual Opportunity Statement\r\nCleo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.\r\nCleo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.\r\nCreate a Job Alert\r\nInterested in building your career at Cleo (India) ? Get future opportunities sent straight to your email.","company":"Cleo","rawCompany":"cleo","city":"Pierre","state":"SD","isRemote":false,"isActive":false,"createdAt":"2026-11-01T01:09:56.428Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Implementation Engineer I","description":"Senior Implementation Engineer I\r\nRemote\r\nSenior Implementation Engineer I\r\nDepartment: Professional Services\r\nLevel: IC - Mid-Level\r\nLocation: Bangalore\r\nType: Full-Time\r\nReports To: Tech Manager\r\nAbout Cleo\r\nCleo is the AI-native supply chain orchestration company built on modern EDI. We help businesses orchestrate EDI, API, MFT, applications, and trading partner ecosystems with the visibility, intelligence, and control needed to keep business-critical supply chain transactions moving - from order to cash, procure to pay, and everywhere in between.\r\nOur platform, Cleo Integration Cloud, brings together integration, workflow automation, real-time monitoring, and Agentic AI intelligence so supply chain, operations, and IT teams can launch partners faster, automate transactions across business systems, resolve exceptions before they become disruptions, and gain actionable insight across the end-to-end supply chain.\r\nTrusted by 5,000+ customers across manufacturing, retail, logistics, and distribution, Cleo is headquartered in Rockford, Illinois, with offices in Chicago and Bangalore. We are a team united by one mission: to make supply chains smarter. Cleo Never Stops.\r\nThe OpportunityUnderstand customer requirements and propose solutions by SA.Own end-to-end EDI and integration implementations for enterprise customers.Configure integrations, support UAT, and build expertise toward Solution Architect roles.What You'll DoConfigure EDI, API, and communication protocols (AS2, SFTP, VAN).Build, test, and troubleshoot business processes, ERP integrations, and data mappings.Implement REST/SOAP APIs with OAuth and security controls.Support customer workshops, UAT, and issue resolution.Apply performance, security, and implementation best practices.What You Bring\r\nRequiredB.E./B.Tech with 2-4 years of EDI, B2B integration, or middleware experience.Knowledge of ANSI X12, EDIFACT, AS2, SFTP, APIs, and ERP integrations (SAP preferred).Experience with BPS, data mapping, REST/SOAP APIs, OAuth, and UAT.Strong troubleshooting and customer-facing implementation skills.Supply chain domain, legacy B2B tools, or AI tool experience is a plus.PreferredExperience with supply chain domains: retail, grocery, 3PL/logistics, or manufacturingPrior exposure to legacy B2B tools (Sterling, Gentran, OpenText) - helpful for migration projectsFamiliarity with AI tools for documentation, analysis, or delivery accelerationBehavior Competencies\r\nInitiative & Innovation- Ability to be proactive and develop new ideas\r\nLevel 2: Initiative - Takes initiatives within their area of responsibility to accelerate finding solutions. Detects problems, escalates with proposed solutions.\r\nLeadership & Management - Ability to work within or lead a team\r\nLevel 1: Team Oriented - Actively cooperates with team members, shares knowledge proactively, and seeks advice when needed.\r\nPlanning & Organization- Ability to manage tasks and activities\r\nLevel 2: Scheduling- Determines a course of action by breaking it into smaller steps, planning and resourcing each, and adjusting for potential problems.\r\nCustomer Focus- Ability to manage relationships with customers\r\nLevel 2: Customer Oriented- Understands the needs of external customers and keeps them in mind when taking actions or making decisions.\r\nInterpersonal Communication- Ability to communicate effectively with people\r\nLevel 2: Active Listening & Empathy- Listens to others' points of view through verbal and non-verbal communication. Formulates own views while understanding others'.\r\nAchievement Focus- Ability to achieve objectives\r\nLevel 2: Persistence- Meets targets and fulfills agreements even when adverse circumstances prevail. Stays focused and resourceful under pressure.\r\nSolution Finding- Ability to analyze situations and find accurate solutions\r\nLevel 2: Information Acquisition- Identifies gaps in available information and provides solutions for fixing them. Takes new information into account and modifies understanding accordingly.\r\nPeople Focus- Ability to account for the human factor\r\nLevel 2: Efficiency of Staff- Manages own stress and avoids impacting team members. Anticipates and manages potential conflicts. Champions diversity through a positive approach.\r\nAI Fluency\r\nUses AI to accelerate project delivery - drafting implementation plans, summarizing customer requirements, and generating documentation faster. Can point to specific examples where AI improved turnaround time or output quality on a customer engagement.\r\nFamiliar with basic AI terms and terminologies. Ability to use org level AI tools , writes basic prompts effectively. Validates outputs before use. Participates in team feedback loops.\r\nWhy Cleo\r\nJoin. Grow. Lead the Future of Supply Chain.\r\nAt Cleo we don't just manage supply chains - we orchestrate them. You'll be empowered to drive transformation, deliver excellence, and shape the future of global operations. Whether you're joining us from outside or growing within, this is your platform to lead with purpose, innovate with impact, and thrive in a culture that champions your growth.\r\nWHY JOIN US\r\nStrategic Influence\r\nBe at the helm of global supply chain strategy, driving decisions that impact customers, partners, and communities worldwide.\r\nInnovation-Driven Culture\r\nWork with the latest in AI, automation, and digital supply chain platforms to solve complex challenges.\r\nEnd-to-End Visibility\r\nLead across planning, sourcing, logistics, and fulfillment - connecting dots others can't see.\r\nSustainability at the Core\r\nHelp build ethical, transparent, and sustainable supply chains that make a difference.\r\nWHY GROW WITH US\r\nLeadership Development\r\nAccess world-class programs, executive mentorship, and rotational opportunities to accelerate your career.\r\nInternal Mobility\r\nWe prioritize internal talent - your next big opportunity could be just one conversation away.\r\nRecognition & Impact\r\nYour ideas matter.Your leadership is visible. Your success is celebrated.\r\nInclusive Community\r\nThrive in a diverse, collaborative environment where every voice is heard and respected.\r\nWe are a Talent Destination for supply chain leaders who want to make bold moves, solve real world problems, and grow without limits. Whether you're stepping into your first leadership role or scaling new heights - your journey starts here. Cleo Never Stops.\r\nTotal Rewards\r\nBenefitsGroup Medical Insurance & Group Personal Accident Insurance coveragePF & Retiral benefitsFlexible PTO and company holidaysWellness Benefit of 15000 per yearCleo Cares - CSR initiativesEqual Opportunity Statement\r\nCleo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.\r\nCleo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.\r\nCreate a Job Alert\r\nInterested in building your career at Cleo (India) ? Get future opportunities sent straight to your email.","datePosted":"2026-11-01T01:09:56.428Z","dateModified":"2026-11-01T01:09:56.428Z","hiringOrganization":{"@type":"Organization","name":"Cleo","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pierre","addressRegion":"SD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9a42d2ac33c064caabcb4f91"},"url":"https://jobsearcher.com/jobs/9a42d2ac33c064caabcb4f91"}}