{"schemaVersion":"jobsearcher.job.v1","id":"99ea23fb7dca18d8860c5c8e","url":"https://jobsearcher.com/jobs/99ea23fb7dca18d8860c5c8e","canonicalUrl":"https://jobsearcher.com/jobs/99ea23fb7dca18d8860c5c8e","title":"Computer Support Representative","description":"Job Details\nJob Location\nBrookfield - Brookfield, MO\n\nPosition Type\nHourly - Office\n\nJob Shift\n1st Shift- Day\n\nDescription\nJOB SUMMARY: Under the direction of the Department Supervisor, the Computer Support Specialist provides technical assistance to customers via telephone calls, emails, over the internet, as well as hands on training for customers, in accordance with company policies and procedures.\nESSENTIAL DUTIES AND RESPONSIBILITIES include the following.\nLearn and stay current on all supported Adobe software\nLearn and stay current on all Walsworth Publishing Company's created plug-ins for supported\nAdobe applications\nLearn and stay current on all Walsworth Publishing Company's created stand-alone software\nSupport the customers via telephone, email, Chats. and on-site training , always staying polite,\nprofessional and positive representative of Walsworth Publishing Company\nTest developing Enhancements and stand-alone software\nResearch problems for customers regarding corrupt, un-workable or problematic pages\nAssist in researching of problems or conflicts with current and developing products\nTrain customers in a one on one and group setting on all software and Enhancements provided\nby Walsworth Publishing Company\nComplete other duties as assigned.\nMARGINAL JOB FUNCTIONS:\nAnswer internal email\nProvide additional support for colleagues\nProvide support for internal personnel\nQUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.\nEDUCATION and/or EXPERIENCE: Knowledge of Adobe InDesign and PhotoShop is a plus. Previous Customer Service experience is needed.\n\nWalsworth is an Equal Opportunity Employer. Qualified candidates will be considered without regard to race, sex, disability, veteran status, sexual orientation or gender identity.","company":"Walsworth","rawCompany":"walsworth","city":"Brookfield","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:04:36.153Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-9031.00","title":"Desktop Publishers","slug":"desktop-publishers"}],"industries":[{"code":"561439","title":"Other Business Service Centers (including Copy Shops)","slug":"other-business-service-centers-including-copy-shops"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"323111","title":"Commercial Printing (except Screen and Books)","slug":"commercial-printing-except-screen-and-books"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Computer Support Representative","description":"Job Details\nJob Location\nBrookfield - Brookfield, MO\n\nPosition Type\nHourly - Office\n\nJob Shift\n1st Shift- Day\n\nDescription\nJOB SUMMARY: Under the direction of the Department Supervisor, the Computer Support Specialist provides technical assistance to customers via telephone calls, emails, over the internet, as well as hands on training for customers, in accordance with company policies and procedures.\nESSENTIAL DUTIES AND RESPONSIBILITIES include the following.\nLearn and stay current on all supported Adobe software\nLearn and stay current on all Walsworth Publishing Company's created plug-ins for supported\nAdobe applications\nLearn and stay current on all Walsworth Publishing Company's created stand-alone software\nSupport the customers via telephone, email, Chats. and on-site training , always staying polite,\nprofessional and positive representative of Walsworth Publishing Company\nTest developing Enhancements and stand-alone software\nResearch problems for customers regarding corrupt, un-workable or problematic pages\nAssist in researching of problems or conflicts with current and developing products\nTrain customers in a one on one and group setting on all software and Enhancements provided\nby Walsworth Publishing Company\nComplete other duties as assigned.\nMARGINAL JOB FUNCTIONS:\nAnswer internal email\nProvide additional support for colleagues\nProvide support for internal personnel\nQUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.\nEDUCATION and/or EXPERIENCE: Knowledge of Adobe InDesign and PhotoShop is a plus. Previous Customer Service experience is needed.\n\nWalsworth is an Equal Opportunity Employer. Qualified candidates will be considered without regard to race, sex, disability, veteran status, sexual orientation or gender identity.","datePosted":"2026-04-12T21:04:36.153Z","dateModified":"2026-04-12T21:04:36.153Z","hiringOrganization":{"@type":"Organization","name":"Walsworth","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brookfield","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"99ea23fb7dca18d8860c5c8e"},"url":"https://jobsearcher.com/jobs/99ea23fb7dca18d8860c5c8e"}}