{"schemaVersion":"jobsearcher.job.v1","id":"99e54d0a6bab683d2eea8d4a","url":"https://jobsearcher.com/jobs/99e54d0a6bab683d2eea8d4a","canonicalUrl":"https://jobsearcher.com/jobs/99e54d0a6bab683d2eea8d4a","title":"eHR Program Manager","description":"About the Role\nThe Program Manager (PM) will support and report to the Associate Director, Technology and Mission Solutions. This position is Remote with the expectation of going to the customer site in Washington, DC as appropriate/requested. This is a full-time opportunity.\n**This position is pending funding**\n\nThis person will lead multiple projects across program scope, schedule, budget, quality, and risk as the Program Manager. You will be responsible for:\nManage day-to-day program operations, ensuring quality standards, service levels, and contract performance requirements are consistently met.\nLead the deployment and management of contractor support personnel, including staffing alignment, work assignment, and continuity of operations during personnel changes.\nManage subcontractor teams and coordinate across functional stakeholders to ensure work is executed on time, within scope, and in alignment with customer priorities.\nOwn program tracking, reporting, and analysis, including status reporting, metrics reporting, risk management, and corrective action planning.\nDeliver all contract deliverables, including the Program Management Plan, integrated project schedule, deployment plan, status reports, and performance metrics, meeting all SLAs and quality standards.\nProvide technical, operational, and analytic guidance to the program team and serve as the primary point of contact for Government leadership on daily contract matters.\nWhat You’ll Do\nFully coordinate and collaborate on all tasks, activities, requirements, and issues supporting the customer.\nLead Agile delivery execution, including daily standups, sprint planning, backlog management, sprint reviews, and retrospectives, using tools such as JIRA or ServiceNow.\nDevelop, maintain, and manage integrated project schedules, including critical path development, dependency management, milestone tracking, and resource-loaded scheduling.\nManage cost, performance, quality, schedule, and risk by monitoring variances, identifying issues early, and implementing corrective actions.\nDevelop and document implementation plans and oversee delivery of all contract artifacts, including the PMP, project schedule, deployment plan, status reports, and metrics reporting.\nOversee deployment planning and go-live readiness activities, including cutover planning, readiness reviews, issue tracking, and post-deployment stabilization support.\nOversee testing and user acceptance activities, including test coordination, defect tracking, defect resolution monitoring, and readiness for production release.\nCoordinate training activities, support user adoption, and ensure end users and stakeholders are prepared for solution rollout and operational transition.\nOversee system integration and data migration activities, ensuring dependencies, interfaces, and data quality issues are proactively managed.\nEstablish and maintain configuration management across the full lifecycle, including change control, baseline management, documentation, and audit support.\nSupport security authorization and compliance activities, including ATO, FISMA, DHS security requirements, and alignment with applicable ICE and federal IT policies and standards.\nServe as the primary point of contact with the Government CO, COR, and program leadership, with authority to act on contract matters relating to daily operations.\nEnsure responsive support for high-priority issues, outages, and escalations, including timely communication, coordination, and issue resolution.\nManage customer expectations through proactive, consistent, and transparent communication while continuously improving operational effectiveness, utility, and efficiency.\nWhat We’re Looking For (Required)\n8+ years of experience working in Enterprise IT.\n8+ years of experience as a Program or Project Manager.\nCertified Scrum Master (CSM) or Professional Scrum Master (PSM) certification with 3+ years managing Agile programs and leading sprint ceremonies, including standups, sprint planning, backlog management, and retrospectives.\nCurrent PMP certification held for 6+ years.\nCurrent ITIL v4 certification.\nExperience using Agile and service management tools such as JIRA and ServiceNow.\nExperience managing integrated project schedules, including critical path development, dependency management, and resource-loaded scheduling.\nExperience with configuration management across the full lifecycle, including change control, documentation, and audit support.\nTechnical competence with the Microsoft Office suite.\nPersonnel management experience with excellent oral and written communication skills.\nExperience supporting security authorization and compliance activities such as ATO, FISMA, and DHS compliance requirements.\nAbility to secure an active DHS Public Trust or higher.\nWhat We’re Looking For (Preferred)\nBachelor’s degree or higher, in addition to experience requirements.\nExperience in Health IT or EHR systems, preferably supporting complex, multi-module environments.\nExperience working with DHS, preferably ICE or CBP.\nPossess an active DHS Public Trust or higher at the start of the contract.\nExperience supporting integration across clinical, administrative, and reporting components of an EHR platform.\nFamiliarity with correctional healthcare, public-sector healthcare delivery environments, or similarly regulated care settings.\nFamiliarity with Section 508 accessibility requirements.","company":"Pci Professional Services","rawCompany":"pci professional services","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-06-17T04:22:45.156Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"eHR Program Manager","description":"About the Role\nThe Program Manager (PM) will support and report to the Associate Director, Technology and Mission Solutions. This position is Remote with the expectation of going to the customer site in Washington, DC as appropriate/requested. This is a full-time opportunity.\n**This position is pending funding**\n\nThis person will lead multiple projects across program scope, schedule, budget, quality, and risk as the Program Manager. You will be responsible for:\nManage day-to-day program operations, ensuring quality standards, service levels, and contract performance requirements are consistently met.\nLead the deployment and management of contractor support personnel, including staffing alignment, work assignment, and continuity of operations during personnel changes.\nManage subcontractor teams and coordinate across functional stakeholders to ensure work is executed on time, within scope, and in alignment with customer priorities.\nOwn program tracking, reporting, and analysis, including status reporting, metrics reporting, risk management, and corrective action planning.\nDeliver all contract deliverables, including the Program Management Plan, integrated project schedule, deployment plan, status reports, and performance metrics, meeting all SLAs and quality standards.\nProvide technical, operational, and analytic guidance to the program team and serve as the primary point of contact for Government leadership on daily contract matters.\nWhat You’ll Do\nFully coordinate and collaborate on all tasks, activities, requirements, and issues supporting the customer.\nLead Agile delivery execution, including daily standups, sprint planning, backlog management, sprint reviews, and retrospectives, using tools such as JIRA or ServiceNow.\nDevelop, maintain, and manage integrated project schedules, including critical path development, dependency management, milestone tracking, and resource-loaded scheduling.\nManage cost, performance, quality, schedule, and risk by monitoring variances, identifying issues early, and implementing corrective actions.\nDevelop and document implementation plans and oversee delivery of all contract artifacts, including the PMP, project schedule, deployment plan, status reports, and metrics reporting.\nOversee deployment planning and go-live readiness activities, including cutover planning, readiness reviews, issue tracking, and post-deployment stabilization support.\nOversee testing and user acceptance activities, including test coordination, defect tracking, defect resolution monitoring, and readiness for production release.\nCoordinate training activities, support user adoption, and ensure end users and stakeholders are prepared for solution rollout and operational transition.\nOversee system integration and data migration activities, ensuring dependencies, interfaces, and data quality issues are proactively managed.\nEstablish and maintain configuration management across the full lifecycle, including change control, baseline management, documentation, and audit support.\nSupport security authorization and compliance activities, including ATO, FISMA, DHS security requirements, and alignment with applicable ICE and federal IT policies and standards.\nServe as the primary point of contact with the Government CO, COR, and program leadership, with authority to act on contract matters relating to daily operations.\nEnsure responsive support for high-priority issues, outages, and escalations, including timely communication, coordination, and issue resolution.\nManage customer expectations through proactive, consistent, and transparent communication while continuously improving operational effectiveness, utility, and efficiency.\nWhat We’re Looking For (Required)\n8+ years of experience working in Enterprise IT.\n8+ years of experience as a Program or Project Manager.\nCertified Scrum Master (CSM) or Professional Scrum Master (PSM) certification with 3+ years managing Agile programs and leading sprint ceremonies, including standups, sprint planning, backlog management, and retrospectives.\nCurrent PMP certification held for 6+ years.\nCurrent ITIL v4 certification.\nExperience using Agile and service management tools such as JIRA and ServiceNow.\nExperience managing integrated project schedules, including critical path development, dependency management, and resource-loaded scheduling.\nExperience with configuration management across the full lifecycle, including change control, documentation, and audit support.\nTechnical competence with the Microsoft Office suite.\nPersonnel management experience with excellent oral and written communication skills.\nExperience supporting security authorization and compliance activities such as ATO, FISMA, and DHS compliance requirements.\nAbility to secure an active DHS Public Trust or higher.\nWhat We’re Looking For (Preferred)\nBachelor’s degree or higher, in addition to experience requirements.\nExperience in Health IT or EHR systems, preferably supporting complex, multi-module environments.\nExperience working with DHS, preferably ICE or CBP.\nPossess an active DHS Public Trust or higher at the start of the contract.\nExperience supporting integration across clinical, administrative, and reporting components of an EHR platform.\nFamiliarity with correctional healthcare, public-sector healthcare delivery environments, or similarly regulated care settings.\nFamiliarity with Section 508 accessibility requirements.","datePosted":"2026-06-17T04:22:45.156Z","dateModified":"2026-06-17T04:22:45.156Z","hiringOrganization":{"@type":"Organization","name":"Pci Professional Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"99e54d0a6bab683d2eea8d4a"},"url":"https://jobsearcher.com/jobs/99e54d0a6bab683d2eea8d4a"}}