{"schemaVersion":"jobsearcher.job.v1","id":"99ddbddb400dbd3cc3bebd13","url":"https://jobsearcher.com/jobs/99ddbddb400dbd3cc3bebd13","canonicalUrl":"https://jobsearcher.com/jobs/99ddbddb400dbd3cc3bebd13","title":"Product Specialist [3rd shift - 11p-8a] - REMOTE","description":"Production Support Specialist (3rd Shift) - Must have Mainframe AND Nagios AND TIVOLI\nCandidates local to Columbus, OH preferred\nRemote position\nInterview via Teams\nMust work every Saturday-Sunday\nOccasional holidays at straight time\n\nJob Description:\nSchedule includes every weekend (Saturday and Sunday), as well as some holidays will be required (holidays will be on a rotational basis). This will only be a few times per year, paid at straight time.\n\nManage, monitor, and analyze mainframe and distributed systems batch workload, job abends and communicate with programmers to resolve issues.\nExperience with BMC Control-M/EM is a mandatory requirement.\nManage batch workload in a Production Control environment for both mainframe and distributed/client-server applications.\nIdentify and fix common abends, alert support staff when problems develop, escalate issues to management when SLA's may be jeopardized, and document all issues in writing (via ServiceNow tickets: Incidents & Incident Tasks).\nMandatory Skills:\n\nClear and effective written and verbal communication skills are required.\nEfficient in using BMC Control-M for managing batch jobs.\nEfficient in using BMC Enterprise Manager or managing batch jobs.\nSkill in managing batch workload on AJF for both mainframe and client server\napplications.\nExpertise in identifying abends and using JCL to fix those abends.\nCapacity to analyze alert messages and/or shout messages to determine severity,\nand follow escalation procedures when SLA's may be jeopardized.\nAbility to clearly and effectively communicate verbally to support staff when\nproblems develop.\nAbility to clearly and effectively communicate in writing a summation of a problem\nwith pertinent details.\nProficient in using TSO/ISPF to analyze status and identify issues with batch jobs.\nCapability to recognize server problems by utilizing Nagios, IP Monitor and Tivoli.\nCertifications/Desired Skills:\n\nExpert ability to analyze and manage batch workload on AJF for both mainframe and client server applications by using both BMC Control-M and EM tools respectively.\nExpert level in identifying and fixing common abends using JCL.\nFamiliarity with batch job alert messages and shout messages coupled with the ability to determine severity, follow escalation procedures when SLA's may be jeopardized.\nAbility to clearly and effectively communicate verbally to support staff when problems develop.\nAbility to clearly and effectively communicate in writing a summation of a problem with pertinent details.\nFamiliarity of system tools (i.e. Nagios, IP Monitor, Tivoli, Time Sharing Option/Interactive System Productivity Facility (TSO/ISPF), Job Control Language (JCL), and BMC's Control-M/Enterprise Manager or similar job scheduling tools.\nFamiliarity with ServiceNow Incidents & Tasks.","company":"Software Technology","rawCompany":"software technology","isRemote":true,"isActive":false,"createdAt":"2026-08-15T12:49:49.683Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Product Specialist [3rd shift - 11p-8a] - REMOTE","description":"Production Support Specialist (3rd Shift) - Must have Mainframe AND Nagios AND TIVOLI\nCandidates local to Columbus, OH preferred\nRemote position\nInterview via Teams\nMust work every Saturday-Sunday\nOccasional holidays at straight time\n\nJob Description:\nSchedule includes every weekend (Saturday and Sunday), as well as some holidays will be required (holidays will be on a rotational basis). This will only be a few times per year, paid at straight time.\n\nManage, monitor, and analyze mainframe and distributed systems batch workload, job abends and communicate with programmers to resolve issues.\nExperience with BMC Control-M/EM is a mandatory requirement.\nManage batch workload in a Production Control environment for both mainframe and distributed/client-server applications.\nIdentify and fix common abends, alert support staff when problems develop, escalate issues to management when SLA's may be jeopardized, and document all issues in writing (via ServiceNow tickets: Incidents & Incident Tasks).\nMandatory Skills:\n\nClear and effective written and verbal communication skills are required.\nEfficient in using BMC Control-M for managing batch jobs.\nEfficient in using BMC Enterprise Manager or managing batch jobs.\nSkill in managing batch workload on AJF for both mainframe and client server\napplications.\nExpertise in identifying abends and using JCL to fix those abends.\nCapacity to analyze alert messages and/or shout messages to determine severity,\nand follow escalation procedures when SLA's may be jeopardized.\nAbility to clearly and effectively communicate verbally to support staff when\nproblems develop.\nAbility to clearly and effectively communicate in writing a summation of a problem\nwith pertinent details.\nProficient in using TSO/ISPF to analyze status and identify issues with batch jobs.\nCapability to recognize server problems by utilizing Nagios, IP Monitor and Tivoli.\nCertifications/Desired Skills:\n\nExpert ability to analyze and manage batch workload on AJF for both mainframe and client server applications by using both BMC Control-M and EM tools respectively.\nExpert level in identifying and fixing common abends using JCL.\nFamiliarity with batch job alert messages and shout messages coupled with the ability to determine severity, follow escalation procedures when SLA's may be jeopardized.\nAbility to clearly and effectively communicate verbally to support staff when problems develop.\nAbility to clearly and effectively communicate in writing a summation of a problem with pertinent details.\nFamiliarity of system tools (i.e. Nagios, IP Monitor, Tivoli, Time Sharing Option/Interactive System Productivity Facility (TSO/ISPF), Job Control Language (JCL), and BMC's Control-M/Enterprise Manager or similar job scheduling tools.\nFamiliarity with ServiceNow Incidents & Tasks.","datePosted":"2026-08-15T12:49:49.683Z","dateModified":"2026-08-15T12:49:49.683Z","hiringOrganization":{"@type":"Organization","name":"Software Technology","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"99ddbddb400dbd3cc3bebd13"},"url":"https://jobsearcher.com/jobs/99ddbddb400dbd3cc3bebd13"}}