{"schemaVersion":"jobsearcher.job.v1","id":"99c1cd99f1a4116b810b27e7","url":"https://jobsearcher.com/jobs/99c1cd99f1a4116b810b27e7","canonicalUrl":"https://jobsearcher.com/jobs/99c1cd99f1a4116b810b27e7","title":"Customer Service Representative Remote","description":"We are looking for a customer service representative to join our team.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.ResponsibilitiesManage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.Requirements1-2 years proven experience in supporting client success.Excellent written and verbal communication skills.Ability to address complaints and issues with effective solutions and a positive attitude.Passion for delighting customers with above and beyond service.Excellent time‐management and prioritization skills.Familiarity with CRM system.#J-18808-Ljbffr","company":"Morphius","rawCompany":"morphius","isRemote":true,"isActive":false,"createdAt":"2026-05-16T04:56:47.394Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561421","title":"Telephone Answering Services","slug":"telephone-answering-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Representative Remote","description":"We are looking for a customer service representative to join our team.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.ResponsibilitiesManage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.Requirements1-2 years proven experience in supporting client success.Excellent written and verbal communication skills.Ability to address complaints and issues with effective solutions and a positive attitude.Passion for delighting customers with above and beyond service.Excellent time‐management and prioritization skills.Familiarity with CRM system.#J-18808-Ljbffr","datePosted":"2026-05-16T04:56:47.394Z","dateModified":"2026-05-16T04:56:47.394Z","hiringOrganization":{"@type":"Organization","name":"Morphius","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"99c1cd99f1a4116b810b27e7"},"url":"https://jobsearcher.com/jobs/99c1cd99f1a4116b810b27e7"}}