{"schemaVersion":"jobsearcher.job.v1","id":"9996a5b5eba5ebcd4ef772ef","url":"https://jobsearcher.com/jobs/9996a5b5eba5ebcd4ef772ef","canonicalUrl":"https://jobsearcher.com/jobs/9996a5b5eba5ebcd4ef772ef","title":"Teller Supervisor","description":"Job DetailsJob Location: Laurelville - Laurelville, OH 43135Salary Range: $38,820.00 - $64,080.00 Salary\nPOSITION SUMMARY The Teller Supervisor serves as the leader of the teller team by delivering exceptional customer service, accurately processing complex financial transactions, and ensuring the efficient operation of the teller line. In addition to performing all Lead Teller responsibilities, this position provides day-to-day supervision and support for the teller team through coaching, operational insight, and performance management while ensuring compliance with bank policies, procedures, and regulatory requirements and supporting the overall success of the branch.\nVCNB WAY MAKE MOMENTS MATTER Every employee represents VCNB in every interaction. The VCNB Way reflects our commitment to making moments matter through the way we anticipate needs, connect with others, and exceed expectations.\nAnticipate through expertise, preparation, and proactive service.\nConnect by building meaningful relationships through engagement, hospitality, and communication.\nExceed by going above and beyond through unexpected, exceptional service that creates memorable experiences.\nESSENTIAL FUNCTIONS Supervise the daily activities of the teller team by providing direction, coaching, and support to ensure efficient operations, exceptional customer service, and adherence to established procedures.\nSupport the hiring, onboarding, training, and ongoing development of tellers while fostering a positive, collaborative, and high-performing team environment.\nAssist the Branch Manager with teller scheduling, staffing coordination, and workload distribution to support efficient branch operations and appropriate service levels.\nProvide input to the Branch Manager regarding teller performance, coaching, development, and performance evaluations, and assist with performance improvement efforts as directed.\nOversee vault operations, ATM management, cash recyclers, cash ordering, cash inventory, and dual control procedures while ensuring compliance with established cash handling and security standards.\nActively participate in branch audits related to teller operations and functions by providing documentation, resolving findings, and developing or supporting corrective actions, as appropriate.\nDemonstrate expertise in bank products and services by leading referral efforts, promoting relationship-building, and coaching team members to identify customer financial needs and deliver meaningful customer conversations.\nReview and approve wires and official checks within established authority limits, ensuring compliance with applicable bank policies and procedures.\nReview and approve override requests within established limits, ensuring compliance with applicable bank policies and procedures.\nExercise advanced judgment when resolving complex customer transactions, operational concerns, and escalated issues to help mitigate fraud and loss while protecting customers and the bank.\nMonitor teller operations to ensure compliance with established policies, procedures, balancing standards, and operational controls, addressing operational concerns through coaching, follow-up, and timely communication with the Branch Manager, as appropriate.\nServe as the primary operational resource for teller line activities by providing guidance, resolving operational questions, and communicating recommendations and concerns to branch leadership.\nMay open and maintain consumer deposit accounts following successful completion of required training and authorization, as branch needs require.\nSupport branch goals by working collaboratively with team members and performing additional duties as assigned.\nQUALIFICATIONS Education: High school diploma or equivalent required.\nExperience: Demonstrated expertise in teller operations, customer service, and branch procedures, typically developed through at least 7 years of successful banking experience with progressively increasing leadership responsibilities.\nProfessional Qualifications Strong interpersonal, leadership, and communication skills.\nDemonstrated commitment to providing exceptional customer service and building positive customer relationships.\nDemonstrated leadership in referrals and relationship building by consistently identifying opportunities, collaborating with bank partners, and championing a culture of meaningful referrals throughout the teller team.\nAbility to accurately handle cash, consistently maintain established balancing standards, and research and resolve balancing discrepancies.\nStrong computer skills, as well as advanced analytical and problem-solving skills.\nAdvanced knowledge of banking products, services, systems, policies, procedures, and applicable regulations necessary to supervise teller operations, resolve complex operational issues, and ensure compliance.\nAbility to exercise sound judgment, maintain confidentiality, and make informed decisions while balancing operational needs, employee development, and customer service.\nDemonstrated ability to supervise, coach, develop, and motivate team members while fostering a collaborative, customer-focused work environment.\nDemonstrated ability to lead operational excellence by identifying improvement opportunities, managing operational risk, and promoting consistent adherence to established policies and procedures.\nDemonstrated ability to communicate effectively with branch leadership regarding teller performance, operational concerns, staffing needs, and development opportunities.\nWORK ENVIRONMENT & PHYSICAL DEMANDS Work is performed primarily in a professional office or branch environment.\nFrequent use of computers, telephones, and standard office equipment.\nAbility to sit or stand for extended periods as needed.\nOccasionally lift or move items weighing up to 25 pounds.\nCOMPLIANCE & CONFIDENTIALITY All employees are expected to comply with applicable laws, regulations, bank policies, information security standards, confidentiality requirements, and VCNB's commitment to ethical conduct.\n\n#J-18808-Ljbffr","company":"Priority Dispatch","rawCompany":"priority dispatch","city":"Brooklyn","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-09-07T03:19:51.543Z","occupations":[{"code":"43-3071.00","title":"Tellers","slug":"tellers"},{"code":"43-4141.00","title":"New Accounts Clerks","slug":"new-accounts-clerks"},{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"}],"industries":[{"code":"522110","title":"Commercial Banking","slug":"commercial-banking"},{"code":"522180","title":"Savings Institutions and Other Depository Credit Intermediation","slug":"savings-institutions-and-other-depository-credit-intermediation"},{"code":"522130","title":"Credit Unions","slug":"credit-unions"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Teller Supervisor","description":"Job DetailsJob Location: Laurelville - Laurelville, OH 43135Salary Range: $38,820.00 - $64,080.00 Salary\nPOSITION SUMMARY The Teller Supervisor serves as the leader of the teller team by delivering exceptional customer service, accurately processing complex financial transactions, and ensuring the efficient operation of the teller line. In addition to performing all Lead Teller responsibilities, this position provides day-to-day supervision and support for the teller team through coaching, operational insight, and performance management while ensuring compliance with bank policies, procedures, and regulatory requirements and supporting the overall success of the branch.\nVCNB WAY MAKE MOMENTS MATTER Every employee represents VCNB in every interaction. The VCNB Way reflects our commitment to making moments matter through the way we anticipate needs, connect with others, and exceed expectations.\nAnticipate through expertise, preparation, and proactive service.\nConnect by building meaningful relationships through engagement, hospitality, and communication.\nExceed by going above and beyond through unexpected, exceptional service that creates memorable experiences.\nESSENTIAL FUNCTIONS Supervise the daily activities of the teller team by providing direction, coaching, and support to ensure efficient operations, exceptional customer service, and adherence to established procedures.\nSupport the hiring, onboarding, training, and ongoing development of tellers while fostering a positive, collaborative, and high-performing team environment.\nAssist the Branch Manager with teller scheduling, staffing coordination, and workload distribution to support efficient branch operations and appropriate service levels.\nProvide input to the Branch Manager regarding teller performance, coaching, development, and performance evaluations, and assist with performance improvement efforts as directed.\nOversee vault operations, ATM management, cash recyclers, cash ordering, cash inventory, and dual control procedures while ensuring compliance with established cash handling and security standards.\nActively participate in branch audits related to teller operations and functions by providing documentation, resolving findings, and developing or supporting corrective actions, as appropriate.\nDemonstrate expertise in bank products and services by leading referral efforts, promoting relationship-building, and coaching team members to identify customer financial needs and deliver meaningful customer conversations.\nReview and approve wires and official checks within established authority limits, ensuring compliance with applicable bank policies and procedures.\nReview and approve override requests within established limits, ensuring compliance with applicable bank policies and procedures.\nExercise advanced judgment when resolving complex customer transactions, operational concerns, and escalated issues to help mitigate fraud and loss while protecting customers and the bank.\nMonitor teller operations to ensure compliance with established policies, procedures, balancing standards, and operational controls, addressing operational concerns through coaching, follow-up, and timely communication with the Branch Manager, as appropriate.\nServe as the primary operational resource for teller line activities by providing guidance, resolving operational questions, and communicating recommendations and concerns to branch leadership.\nMay open and maintain consumer deposit accounts following successful completion of required training and authorization, as branch needs require.\nSupport branch goals by working collaboratively with team members and performing additional duties as assigned.\nQUALIFICATIONS Education: High school diploma or equivalent required.\nExperience: Demonstrated expertise in teller operations, customer service, and branch procedures, typically developed through at least 7 years of successful banking experience with progressively increasing leadership responsibilities.\nProfessional Qualifications Strong interpersonal, leadership, and communication skills.\nDemonstrated commitment to providing exceptional customer service and building positive customer relationships.\nDemonstrated leadership in referrals and relationship building by consistently identifying opportunities, collaborating with bank partners, and championing a culture of meaningful referrals throughout the teller team.\nAbility to accurately handle cash, consistently maintain established balancing standards, and research and resolve balancing discrepancies.\nStrong computer skills, as well as advanced analytical and problem-solving skills.\nAdvanced knowledge of banking products, services, systems, policies, procedures, and applicable regulations necessary to supervise teller operations, resolve complex operational issues, and ensure compliance.\nAbility to exercise sound judgment, maintain confidentiality, and make informed decisions while balancing operational needs, employee development, and customer service.\nDemonstrated ability to supervise, coach, develop, and motivate team members while fostering a collaborative, customer-focused work environment.\nDemonstrated ability to lead operational excellence by identifying improvement opportunities, managing operational risk, and promoting consistent adherence to established policies and procedures.\nDemonstrated ability to communicate effectively with branch leadership regarding teller performance, operational concerns, staffing needs, and development opportunities.\nWORK ENVIRONMENT & PHYSICAL DEMANDS Work is performed primarily in a professional office or branch environment.\nFrequent use of computers, telephones, and standard office equipment.\nAbility to sit or stand for extended periods as needed.\nOccasionally lift or move items weighing up to 25 pounds.\nCOMPLIANCE & CONFIDENTIALITY All employees are expected to comply with applicable laws, regulations, bank policies, information security standards, confidentiality requirements, and VCNB's commitment to ethical conduct.\n\n#J-18808-Ljbffr","datePosted":"2026-09-07T03:19:51.543Z","dateModified":"2026-09-07T03:19:51.543Z","hiringOrganization":{"@type":"Organization","name":"Priority Dispatch","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brooklyn","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9996a5b5eba5ebcd4ef772ef"},"url":"https://jobsearcher.com/jobs/9996a5b5eba5ebcd4ef772ef"}}