{"schemaVersion":"jobsearcher.job.v1","id":"994cea18dcf359222d145240","url":"https://jobsearcher.com/jobs/994cea18dcf359222d145240","canonicalUrl":"https://jobsearcher.com/jobs/994cea18dcf359222d145240","title":"Sr. Tech Support","description":"POSITION OVERVIEW\nInside Sales Associate is responsible for continued growth and development of our customer accounts. Our customer base consists of distributors, resellers and installation professionals. This role’s capacities to cultivate relationships, provide product details, secure sales opportunities and increase sales will be the essential responsibilities.\nESSENTIAL JOB FUNCTIONS\nGenerate new customer relationships and develop ongoing trusted strategic partnership; Maintain productive working relationship with existing customers and engage them regularly and particularly when new products are launched; Assess and validate customers’ needs on a regular basis\nAssist in identifying opportunities to scale product revenues.\nAssist in achieving broader and deeper penetration for the market.\nApproach and connect prospective clients with sales calls, emails, direct mails, and build a good and effective network and relationship with prospective clients.\nProvide pre-sale and post-sale services in a way that enhances customer experience, e.g. service existing and prospective customers with effective company and product information, sales quotations, sample products and marketing materials, process sales order, new account application, help customers to have their technical questions answered and troubleshot.\nMaintain an in-depth knowledge of the complete line of products & services; embrace security system technologies and their applications via training and research.\nMaintain up-to-date knowledge of market and product trends.\nConsistently meet or exceed assigned sales target.\nPerform other duties as assigned.\nESSENTIAL REQUIREMENTS\nAbility to communicate clearly, concisely and professionally in written responses to emails and oral responses to calls\nStrong presentation and interpersonal skill is a must\nAbility to eliminate sales obstacles through creative and adaptive approaches\nAbility to maintain confidential business information\nAbility to respond to customers in a timely and effective manner\nComputer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)\nAbility to work independently with minimum supervision\nAbility to work under pressure\nStrong negotiation skill and team player mindset is a plus\nMust be self-motivated with a proven track record selling and delivering solutions\nEnergetic and positive attitude, and enthusiasm to excel\nKeep growth with teamwork spirit\nMust be self-discipline and follow company’s policies and procedures\nOTHER REQUIREMENTS\nSome domestic and/or international Travel may be required\nWilling and able to work additional hours when needed\nWilling and able to train new sales associates and keep a growth mindset\nBend, lift, open and move product and related office items varying in weight\nEDUCATION\n1+ Years of Professional Experience in Sales or related areas\nExperience in security system industry is highly desired\nA bachelors degree in Business, Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience\nJob Type: Full-time\nPay: $20.00 - $22.00 per hour\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nWork Location: In person","company":"Ltsecurity","rawCompany":"ltsecurity","city":"Industry","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:24:28.728Z","occupations":[{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"}],"industries":[{"code":"561621","title":"Security Systems Services (except Locksmiths)","slug":"security-systems-services-except-locksmiths"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sr. Tech Support","description":"POSITION OVERVIEW\nInside Sales Associate is responsible for continued growth and development of our customer accounts. Our customer base consists of distributors, resellers and installation professionals. This role’s capacities to cultivate relationships, provide product details, secure sales opportunities and increase sales will be the essential responsibilities.\nESSENTIAL JOB FUNCTIONS\nGenerate new customer relationships and develop ongoing trusted strategic partnership; Maintain productive working relationship with existing customers and engage them regularly and particularly when new products are launched; Assess and validate customers’ needs on a regular basis\nAssist in identifying opportunities to scale product revenues.\nAssist in achieving broader and deeper penetration for the market.\nApproach and connect prospective clients with sales calls, emails, direct mails, and build a good and effective network and relationship with prospective clients.\nProvide pre-sale and post-sale services in a way that enhances customer experience, e.g. service existing and prospective customers with effective company and product information, sales quotations, sample products and marketing materials, process sales order, new account application, help customers to have their technical questions answered and troubleshot.\nMaintain an in-depth knowledge of the complete line of products & services; embrace security system technologies and their applications via training and research.\nMaintain up-to-date knowledge of market and product trends.\nConsistently meet or exceed assigned sales target.\nPerform other duties as assigned.\nESSENTIAL REQUIREMENTS\nAbility to communicate clearly, concisely and professionally in written responses to emails and oral responses to calls\nStrong presentation and interpersonal skill is a must\nAbility to eliminate sales obstacles through creative and adaptive approaches\nAbility to maintain confidential business information\nAbility to respond to customers in a timely and effective manner\nComputer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)\nAbility to work independently with minimum supervision\nAbility to work under pressure\nStrong negotiation skill and team player mindset is a plus\nMust be self-motivated with a proven track record selling and delivering solutions\nEnergetic and positive attitude, and enthusiasm to excel\nKeep growth with teamwork spirit\nMust be self-discipline and follow company’s policies and procedures\nOTHER REQUIREMENTS\nSome domestic and/or international Travel may be required\nWilling and able to work additional hours when needed\nWilling and able to train new sales associates and keep a growth mindset\nBend, lift, open and move product and related office items varying in weight\nEDUCATION\n1+ Years of Professional Experience in Sales or related areas\nExperience in security system industry is highly desired\nA bachelors degree in Business, Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience\nJob Type: Full-time\nPay: $20.00 - $22.00 per hour\nBenefits:\n401(k)\nDental insurance\nHealth insurance\nPaid time off\nVision insurance\nWork Location: In person","datePosted":"2026-04-12T20:24:28.728Z","dateModified":"2026-04-12T20:24:28.728Z","hiringOrganization":{"@type":"Organization","name":"Ltsecurity","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Industry","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"994cea18dcf359222d145240"},"url":"https://jobsearcher.com/jobs/994cea18dcf359222d145240"}}