{"schemaVersion":"jobsearcher.job.v1","id":"98effd242d3db142e5d2e888","url":"https://jobsearcher.com/jobs/98effd242d3db142e5d2e888","canonicalUrl":"https://jobsearcher.com/jobs/98effd242d3db142e5d2e888","title":"Customer Care Representative","description":"Take a step forward and let Edenred surprise you.\nEvery day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.\nWe know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.\nDare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.\nEdenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.\nWe are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.\nJob Responsibilities\nBecome knowledgeable of all CSI accounts payable options and processes\nManage and provide all necessary c ustomer services, including but not limited to product delivery, supplier enablement, supplier support, and ongoing account support\nAccurately answer customer account related inquires, often requiring in-depth troubleshooting, diagnosis, or engagement of other departments\nEducate customer on best practices and processes regarding accounts payable processing\nConfidently lead customers through conference calls and training\nProactively manage vendor enablement campaigns and databases\nProvide necessary reporting to customers timely\nBecome APS C (Accounts Payable S olutions Consultant ) certified within first year of employment\nActively participate as a CSI team member by offering ideas and input to support and enhance current CSI products, processes , and programs , and work collaboratively to ensure customer success\nPerform all duties within assigned timeline and effectively communicate progress of assigned tasks.\nTake ownership of other special projects and assignments to support the business as needed\nBring energy and a positive attitude to a e nsure positive customer experience\n\nExperience & Qualifications\nExperience:\nA minimum of 1 - 2 years previous customer service experience\nStrong communication skills\nAdaptive to frequent process changes\nGeneral skillset to perform/navigate on Microsoft OS; minimum of 60 WPM\nExperience with Excel ( Intermediate or Advanced ) and SalesForce desired but not required\nFinancial, technology, FinTech backgrounds are a huge bonus ; Credit card processing or credit card services background also helpful\nExperience in banking, media, and/or hospitality a plus\nEducation:\nBachelor’s degree, ideally in business, communications, finance, or related fields\nAll applicants must successfully complete a background and drug test\nApply now and Vibe with Us!","company":"Edenred","rawCompany":"edenred","city":"Hernando","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-08-19T16:00:50.946Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Care Representative","description":"Take a step forward and let Edenred surprise you.\nEvery day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.\nWe know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.\nDare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.\nEdenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.\nWe are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.\nJob Responsibilities\nBecome knowledgeable of all CSI accounts payable options and processes\nManage and provide all necessary c ustomer services, including but not limited to product delivery, supplier enablement, supplier support, and ongoing account support\nAccurately answer customer account related inquires, often requiring in-depth troubleshooting, diagnosis, or engagement of other departments\nEducate customer on best practices and processes regarding accounts payable processing\nConfidently lead customers through conference calls and training\nProactively manage vendor enablement campaigns and databases\nProvide necessary reporting to customers timely\nBecome APS C (Accounts Payable S olutions Consultant ) certified within first year of employment\nActively participate as a CSI team member by offering ideas and input to support and enhance current CSI products, processes , and programs , and work collaboratively to ensure customer success\nPerform all duties within assigned timeline and effectively communicate progress of assigned tasks.\nTake ownership of other special projects and assignments to support the business as needed\nBring energy and a positive attitude to a e nsure positive customer experience\n\nExperience & Qualifications\nExperience:\nA minimum of 1 - 2 years previous customer service experience\nStrong communication skills\nAdaptive to frequent process changes\nGeneral skillset to perform/navigate on Microsoft OS; minimum of 60 WPM\nExperience with Excel ( Intermediate or Advanced ) and SalesForce desired but not required\nFinancial, technology, FinTech backgrounds are a huge bonus ; Credit card processing or credit card services background also helpful\nExperience in banking, media, and/or hospitality a plus\nEducation:\nBachelor’s degree, ideally in business, communications, finance, or related fields\nAll applicants must successfully complete a background and drug test\nApply now and Vibe with Us!","datePosted":"2026-08-19T16:00:50.946Z","dateModified":"2026-08-19T16:00:50.946Z","hiringOrganization":{"@type":"Organization","name":"Edenred","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hernando","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"98effd242d3db142e5d2e888"},"url":"https://jobsearcher.com/jobs/98effd242d3db142e5d2e888"}}