{"schemaVersion":"jobsearcher.job.v1","id":"98d66e6232e11deccdcec191","url":"https://jobsearcher.com/jobs/98d66e6232e11deccdcec191","canonicalUrl":"https://jobsearcher.com/jobs/98d66e6232e11deccdcec191","title":"Program Manager","description":"Position Summary\n\nIsabel's House is seeking a dedicated, organized, and compassionate Program Manager to support the daily operations of our 24/7 crisis nursery. This position serves as a key leadership partner to the Program Director, helping ensure a safe, structured, and trauma-informed environment for children while supporting the direct care team.\n\nThe ideal candidate is a strong communicator, dependable leader, and proactive problem-solver who enjoys developing staff, improving daily operations, and making a meaningful difference in the lives of children and families.\n\nKey Responsibilities\n\nOversee daily direct care operations, ensuring consistency with organizational policies, procedures, and licensing requirements.\nMonitor staffing coverage, staff-to-child ratios, attendance, timekeeping, and scheduled hours to maintain appropriate coverage and minimize unnecessary overtime.\nLead orientation, onboarding, initial training, and mentoring of new direct care employees.\nProvide ongoing coaching, guidance, and routine check-ins to support staff performance, accountability, and professional development.\nCoordinate staff training requirements and track completion of mandatory certifications and ongoing professional development.\nIdentify operational challenges, staffing concerns, opportunities for improvement, and communicating recommendations to the Program Director.\nSupport implementation of program procedures, safety protocols, and trauma-informed care practices.\nMaintain accurate operational records and assist with reporting, documentation, and licensing preparation.\n\nQualifications\n\nBachelor's degree in business administration, non-profit management, public administration, or related field, or a minimum of three years of relevant experience in staff leadership, scheduling, training, or program operations.\nPrevious experience in childcare, residential care, social services, nonprofit programming, or a related field preferred.\nKnowledge of trauma-informed care, child development, and working with children and families experiencing crisis is a plus.\nStrong organizational, communication, problem-solving, and interpersonal skills.\nAbility to manage competing priorities, exercise sound judgment, and maintain confidentiality.\nAbility to successfully complete required background screenings and organizational training.\n\nWhy Join Isabel's House?\n\nAt Isabel's House, our mission is to provide immediate refuge for children whose families are experiencing crisis. Our team plays a vital role in keeping children safe, supporting families, and strengthening our community.\n\nThis is an opportunity to join a mission-driven organization, support a dedicated direct care team, and make a lasting impact on the children and families we serve.","company":"Isabel","rawCompany":"isabel","city":"Springfield","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-10-16T09:52:36.705Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"11-9031.00","title":"Education and Childcare Administrators, Preschool and Daycare","slug":"education-and-childcare-administrators-preschool-and-daycare"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"},{"code":"624110","title":"Child and Youth Services","slug":"child-and-youth-services"},{"code":"624410","title":"Child Care Services","slug":"child-care-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager","description":"Position Summary\n\nIsabel's House is seeking a dedicated, organized, and compassionate Program Manager to support the daily operations of our 24/7 crisis nursery. This position serves as a key leadership partner to the Program Director, helping ensure a safe, structured, and trauma-informed environment for children while supporting the direct care team.\n\nThe ideal candidate is a strong communicator, dependable leader, and proactive problem-solver who enjoys developing staff, improving daily operations, and making a meaningful difference in the lives of children and families.\n\nKey Responsibilities\n\nOversee daily direct care operations, ensuring consistency with organizational policies, procedures, and licensing requirements.\nMonitor staffing coverage, staff-to-child ratios, attendance, timekeeping, and scheduled hours to maintain appropriate coverage and minimize unnecessary overtime.\nLead orientation, onboarding, initial training, and mentoring of new direct care employees.\nProvide ongoing coaching, guidance, and routine check-ins to support staff performance, accountability, and professional development.\nCoordinate staff training requirements and track completion of mandatory certifications and ongoing professional development.\nIdentify operational challenges, staffing concerns, opportunities for improvement, and communicating recommendations to the Program Director.\nSupport implementation of program procedures, safety protocols, and trauma-informed care practices.\nMaintain accurate operational records and assist with reporting, documentation, and licensing preparation.\n\nQualifications\n\nBachelor's degree in business administration, non-profit management, public administration, or related field, or a minimum of three years of relevant experience in staff leadership, scheduling, training, or program operations.\nPrevious experience in childcare, residential care, social services, nonprofit programming, or a related field preferred.\nKnowledge of trauma-informed care, child development, and working with children and families experiencing crisis is a plus.\nStrong organizational, communication, problem-solving, and interpersonal skills.\nAbility to manage competing priorities, exercise sound judgment, and maintain confidentiality.\nAbility to successfully complete required background screenings and organizational training.\n\nWhy Join Isabel's House?\n\nAt Isabel's House, our mission is to provide immediate refuge for children whose families are experiencing crisis. Our team plays a vital role in keeping children safe, supporting families, and strengthening our community.\n\nThis is an opportunity to join a mission-driven organization, support a dedicated direct care team, and make a lasting impact on the children and families we serve.","datePosted":"2026-10-16T09:52:36.705Z","dateModified":"2026-10-16T09:52:36.705Z","hiringOrganization":{"@type":"Organization","name":"Isabel","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Springfield","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"98d66e6232e11deccdcec191"},"url":"https://jobsearcher.com/jobs/98d66e6232e11deccdcec191"}}