{"schemaVersion":"jobsearcher.job.v1","id":"98bb2a608608faa0779a8adf","url":"https://jobsearcher.com/jobs/98bb2a608608faa0779a8adf","canonicalUrl":"https://jobsearcher.com/jobs/98bb2a608608faa0779a8adf","title":"LEAD TECHNICIAN","description":"The Lead Service Technician is responsible for overseeing the installation, maintenance, troubleshooting, and repair of water treatment systems while providing technical leadership to service personnel. This role ensures that all customer equipment operates efficiently and reliably while maintaining Axis Water Technologies' commitment to exceptional service, water quality, and customer satisfaction. The Lead Service Technician serves as the primary field expert, providing advanced technical knowledge and operational guidance to both customers and technicians.\n\nEssential Duties and Responsibilities\nLead, train, and mentor Service Technicians and support staff in the field.\n\nPerform installation, startup, maintenance, and repair of commercial, industrial, and residential water treatment systems.\n\nDiagnose and resolve complex mechanical, electrical, plumbing, and water treatment equipment issues.\n\nConduct preventive maintenance inspections and recommend corrective actions.\n\nEnsure compliance with company safety policies, customer requirements, and industry regulations.\n\nCoordinate service schedules and prioritize emergency service calls.\n\nMaintain accurate service records, maintenance reports, and customer documentation.\n\nCommunicate technical findings and recommendations to customers in a professional manner.\n\nSupport remote monitoring initiatives and analyze system performance data.\n\nAssist in developing service procedures, best practices, and technician training programs.\n\nManage inventory of service parts, tools, and equipment.\n\nWork closely with sales and operations teams to identify service opportunities and support customer retention efforts.\n\nParticipate in on-call rotations and respond to urgent customer service needs when required.\n\nQualifications\nRequired\nHigh school diploma or GED.\n\nMinimum 5 years of experience in water treatment, industrial equipment service, mechanical systems, plumbing, or related field.\n\nStrong troubleshooting and diagnostic skills.\n\nAbility to read and interpret technical drawings, schematics, and equipment manuals.\n\nValid driver's license with a clean driving record.\n\nStrong customer service and communication skills.\n\nAbility to work independently and lead field operations.\n\nPreferred\nExperience with reverse osmosis, filtration, softening, disinfection, chemical feed, and wastewater treatment systems.\n\nKnowledge of pumps, motors, controls, PLCs, and instrumentation.\n\nWater treatment certifications or industry-related licenses.\n\nSupervisory or team leadership experience.\n\nOSHA safety training or related certifications.\n\nPhysical Requirements\nAbility to lift and carry up to 75 pounds.\n\nAbility to work in industrial, commercial, and outdoor environments.\n\nFrequent standing, walking, climbing, bending, and use of hand tools.\n\nAbility to travel to customer locations as required.\n\nKey Performance Indicators (KPIs)\nService response time and completion rate.\n\nEquipment uptime and reliability.\n\nCustomer satisfaction scores.\n\nPreventive maintenance compliance.\n\nFirst-time fix rate.\n\nTechnician training and development progress.\n\nSafety performance and compliance.\n\nPosition Purpose\nThe Lead Service Technician plays a critical role in protecting customer investments, maximizing system performance, and ensuring Axis Water Technologies delivers industry-leading service and support across all water treatment solutions.\n\n#J-18808-Ljbffr","company":"Evolving Solution Services","rawCompany":"evolving solution services","city":"Lubbock","state":"TX","isRemote":false,"isActive":true,"createdAt":"2026-07-11T03:17:46.004Z","occupations":[{"code":"51-8031.00","title":"Water and Wastewater Treatment Plant and System Operators","slug":"water-and-wastewater-treatment-plant-and-system-operators"},{"code":"49-1011.00","title":"First-Line Supervisors of Mechanics, Installers, and Repairers","slug":"first-line-supervisors-of-mechanics-installers-and-repairers"},{"code":"49-9099.00","title":"Installation, Maintenance, and Repair Workers, All Other","slug":"installation-maintenance-and-repair-workers-all-other"}],"industries":[{"code":"221310","title":"Water Supply and Irrigation Systems","slug":"water-supply-and-irrigation-systems"},{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"},{"code":"221320","title":"Sewage Treatment Facilities","slug":"sewage-treatment-facilities"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"LEAD TECHNICIAN","description":"The Lead Service Technician is responsible for overseeing the installation, maintenance, troubleshooting, and repair of water treatment systems while providing technical leadership to service personnel. This role ensures that all customer equipment operates efficiently and reliably while maintaining Axis Water Technologies' commitment to exceptional service, water quality, and customer satisfaction. The Lead Service Technician serves as the primary field expert, providing advanced technical knowledge and operational guidance to both customers and technicians.\n\nEssential Duties and Responsibilities\nLead, train, and mentor Service Technicians and support staff in the field.\n\nPerform installation, startup, maintenance, and repair of commercial, industrial, and residential water treatment systems.\n\nDiagnose and resolve complex mechanical, electrical, plumbing, and water treatment equipment issues.\n\nConduct preventive maintenance inspections and recommend corrective actions.\n\nEnsure compliance with company safety policies, customer requirements, and industry regulations.\n\nCoordinate service schedules and prioritize emergency service calls.\n\nMaintain accurate service records, maintenance reports, and customer documentation.\n\nCommunicate technical findings and recommendations to customers in a professional manner.\n\nSupport remote monitoring initiatives and analyze system performance data.\n\nAssist in developing service procedures, best practices, and technician training programs.\n\nManage inventory of service parts, tools, and equipment.\n\nWork closely with sales and operations teams to identify service opportunities and support customer retention efforts.\n\nParticipate in on-call rotations and respond to urgent customer service needs when required.\n\nQualifications\nRequired\nHigh school diploma or GED.\n\nMinimum 5 years of experience in water treatment, industrial equipment service, mechanical systems, plumbing, or related field.\n\nStrong troubleshooting and diagnostic skills.\n\nAbility to read and interpret technical drawings, schematics, and equipment manuals.\n\nValid driver's license with a clean driving record.\n\nStrong customer service and communication skills.\n\nAbility to work independently and lead field operations.\n\nPreferred\nExperience with reverse osmosis, filtration, softening, disinfection, chemical feed, and wastewater treatment systems.\n\nKnowledge of pumps, motors, controls, PLCs, and instrumentation.\n\nWater treatment certifications or industry-related licenses.\n\nSupervisory or team leadership experience.\n\nOSHA safety training or related certifications.\n\nPhysical Requirements\nAbility to lift and carry up to 75 pounds.\n\nAbility to work in industrial, commercial, and outdoor environments.\n\nFrequent standing, walking, climbing, bending, and use of hand tools.\n\nAbility to travel to customer locations as required.\n\nKey Performance Indicators (KPIs)\nService response time and completion rate.\n\nEquipment uptime and reliability.\n\nCustomer satisfaction scores.\n\nPreventive maintenance compliance.\n\nFirst-time fix rate.\n\nTechnician training and development progress.\n\nSafety performance and compliance.\n\nPosition Purpose\nThe Lead Service Technician plays a critical role in protecting customer investments, maximizing system performance, and ensuring Axis Water Technologies delivers industry-leading service and support across all water treatment solutions.\n\n#J-18808-Ljbffr","datePosted":"2026-07-11T03:17:46.004Z","dateModified":"2026-07-11T03:17:46.004Z","hiringOrganization":{"@type":"Organization","name":"Evolving Solution Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lubbock","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"98bb2a608608faa0779a8adf"},"url":"https://jobsearcher.com/jobs/98bb2a608608faa0779a8adf"}}