{"schemaVersion":"jobsearcher.job.v1","id":"9892321dff532cf18fd39bd0","url":"https://jobsearcher.com/jobs/9892321dff532cf18fd39bd0","canonicalUrl":"https://jobsearcher.com/jobs/9892321dff532cf18fd39bd0","title":"Information Technology Support Technician","description":"IT Field Support TechnicianSchedule Monday Friday, 8:00 AM 5:00 PM (some flexibility may be required)Top 3 SkillsWindows 11 deployment and hands-on end-user supportHardware troubleshooting and endpoint management beyond basic imagingEnterprise IT tools: Active Directory, ServiceNow, Cisco VPN, CitrixWhat You'll DoResolve hardware, software, and connectivity issues for end users in person and remotelyDeploy and configure Windows 11 systems and standard corporate hardwareManage Active Directory accounts and user access requestsTroubleshoot Cisco VPN, Citrix, and multi-browser connectivity issuesInstall and configure Office 365, Adobe products, and endpoint security softwareHandle printer/driver installs, device imaging via USB/PXE, and hardware asset trackingSupport IP telephony setup and basic corporate mobile device requestsLog, track, and resolve service tickets through ServiceNowPerform equipment moves, physical setups, and occasional light travel to nearby sitesCollaborate across IT teams and contribute to technical roundtablesWhat We Need From You1+ year of hands-on IT support experience field tech, help desk, or desktop supportWorking knowledge of Windows OS, especially Windows 11Basic Command Prompt and PowerShell experienceComfortable working directly with end users in a corporate, professional environmentHS Diploma or GED required; Associate's degree a plusBonus If You HaveCompTIA certifications (A+, Network+, Server+, Cloud+, or similar)Hands-on experience with ServiceNow, Citrix, or enterprise VPN toolsBackground in device lifecycle management or IT asset trackingPay Transparency Notice: In accordance with New York State Pay Transparency Law, the pay range for this position will be $20.00-$21.42 per hour.","company":"Elevait Solutions","rawCompany":"elevait solutions","city":"Corning","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-06-26T11:48:45.039Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Information Technology Support Technician","description":"IT Field Support TechnicianSchedule Monday Friday, 8:00 AM 5:00 PM (some flexibility may be required)Top 3 SkillsWindows 11 deployment and hands-on end-user supportHardware troubleshooting and endpoint management beyond basic imagingEnterprise IT tools: Active Directory, ServiceNow, Cisco VPN, CitrixWhat You'll DoResolve hardware, software, and connectivity issues for end users in person and remotelyDeploy and configure Windows 11 systems and standard corporate hardwareManage Active Directory accounts and user access requestsTroubleshoot Cisco VPN, Citrix, and multi-browser connectivity issuesInstall and configure Office 365, Adobe products, and endpoint security softwareHandle printer/driver installs, device imaging via USB/PXE, and hardware asset trackingSupport IP telephony setup and basic corporate mobile device requestsLog, track, and resolve service tickets through ServiceNowPerform equipment moves, physical setups, and occasional light travel to nearby sitesCollaborate across IT teams and contribute to technical roundtablesWhat We Need From You1+ year of hands-on IT support experience field tech, help desk, or desktop supportWorking knowledge of Windows OS, especially Windows 11Basic Command Prompt and PowerShell experienceComfortable working directly with end users in a corporate, professional environmentHS Diploma or GED required; Associate's degree a plusBonus If You HaveCompTIA certifications (A+, Network+, Server+, Cloud+, or similar)Hands-on experience with ServiceNow, Citrix, or enterprise VPN toolsBackground in device lifecycle management or IT asset trackingPay Transparency Notice: In accordance with New York State Pay Transparency Law, the pay range for this position will be $20.00-$21.42 per hour.","datePosted":"2026-06-26T11:48:45.039Z","dateModified":"2026-06-26T11:48:45.039Z","hiringOrganization":{"@type":"Organization","name":"Elevait Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Corning","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"9892321dff532cf18fd39bd0"},"url":"https://jobsearcher.com/jobs/9892321dff532cf18fd39bd0"}}