Utility Integration Program Manager

Job Description:Manage platform integrations with utility clients and vendors, ensuring on-time delivery of a portfolio of integration projects, including requirements discovery, scoping, project planning, project management, testing, and launch to production Champion the value of EnergyHub's platform APIs and integrations (e.g. OpenADR) by conveying key use cases, benefits, and the overall integration process Provision access to API docs, sandbox environments, testing procedures to ensure full understanding of the integration process Develop repeatable playbooks for integrations of platform systems such as Customer Information Systems, Grid DERMS, and OpanADR dispatches Work with internal stakeholders like Product Management, Engineering, Solutions Engineering, Sales, and Client Success teams to ensure that clients / partners understand the critical path and are kept on track Ensure successful integrations and launches by coordinating with external cross-functional counterparts, specifically program management, engineering, product teams Requirements:Bachelor's degree and 5-7 years of experience in technical program management, product management, developer relations, or related roles Experience in demand response, API integrations, and communication protocols (e.g., IEEE 2030.5, OpenADR) Strong communication skills - especially external, with customers, partners/vendors, leading technical and implementation overviews Experience with REST API architecture, status codes, authentication A demonstrated ability to collaborate in an effective manner among cross-functional stakeholders, while operating within existing resources Demonstrated ability to communicate complex issues/needs in a clear, precise, and actionable manner to influence and advocate change Experience with cloud-based SaaS products Benefits:100% paid medical for employees 401(k) with employer match Casual environment Flexibility to set your own schedule Fully stocked fridge and pantry Free Citi Bike membership Secure bike rack Gym subsidy Paid parental leave Education assistance program