Strategic Partner for Client Operations (Winnipeg)

Become an integral part of client success as an Operational Business Partner. Work collaboratively to turn creative ideas into tangible solutions that prioritize client satisfaction.In this role, you will oversee complex client needs, partnering with diverse teams to align workstreams and deliver excellent outcomes. Your ability to manage project documentation and timelines is vital for fostering trust among stakeholders. Implementing best practices will further enhance client delivery and continuous improvement efforts.Key ResponsibilitiesEstablish dynamic partnerships across various teamsLead client scoping and documentation processesCreate accountability structures for governanceOptimize time-to-value for client solutionsCapture insights for ongoing service improvementRequirements4 years in customer-facing project managementDemonstrated project management skillsStrong communication and influencing abilitiesCollaborative and relationship-building mindsetComfortable navigating ambiguity in a fast-paced settingDrive successful client outcomes by leveraging operational acumen and optimizing collaborative processes across teams.J-18808-Ljbffr